Rehrig Pacific Company, Inc. is hiring: Hardware Technician in Granite Heights

Career Opportunities with Rehrig Pacific Company A great place to work. Current job opportunities are posted here as they become available. Here at Rehrig Pacific, we are all about our people. Since 1913, our organization has focused on sustainable supply chain solutions while creating a culture and atmosphere where amazing people, like you, are celebrated for doing their best work. Rehrig Pacific has grown to meet the needs of our industry consumers across the country and internationally. Position Location: Within approximately a 1-2 hour commute of one of the manufacturing plants below. Purpose of Role The purpose of this role is to coordinate and execute the installation of Rehrig Pacific’s Pallet Management Solutions (Qtek) and Vision Object Recognition (VOR) systems. This individual will also be responsible for performing maintenance, troubleshooting, diagnostics, and repairs across all of Rehrig Pacific’s Direct-to-Store Delivery (DSD) and Supply Chain Technology offerings. Areas of Accountabilities Pre-install Preparation: Collaborate with Hardware Engineer on initial customer site visit, evaluate customer site infrastructure readiness, and coordinate local contractors to run power and data lines to the new equipment location. Install Hardware: Perform post-delivery inspections of equipment, repair damages, and make any necessary modifications. Perform equipment installation on site, complete checklists, and perform testing. Provide Technical Support: Work with equipment vendors for troubleshooting and part replacement, capture customer feedback to recommend software feature improvements, and support NPD new tech initiatives and implementation of pilot technology. In-Field Service Support: Perform preventive maintenance inspections and repairs at customer sites, support warranty service requests, and provide a high level of courteous and professional customer service. Support Service Business Development: Simulate in-field issues to provide diagnosis support and troubleshoot testing, strengthen the customer in-field support strategy, and help develop Rehrig Pacific’s internal service strategy. Knowledge, Skills, and Experience Bachelor’s Degree, or equivalent work experience, preferably in Engineering or mechanical related fields. Minimum of 2 years Material Handling Field Service Technician experience preferred. Must have working knowledge of electrical and hydraulic schematics. Strong technical aptitude of mechanical and electrical systems. Must possess excellent communication skills (Written and Verbal). Ability to work independently and autonomously in a fast-moving environment. Ability to manage multiple projects and work collaboratively with cross-functional teams. Ability to hold yourself and others accountable to meet commitments. Position will require a minimum of 50% travel. Rehrig Pacific Company is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. #J-18808-Ljbffr