Mattel, Inc.
American Girl Server – Part‑Time Join to apply for the American Girl Server role at Mattel, Inc.
CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. We create innovative products and experiences that inspire, entertain and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard.
The Team The Server position is part of the American Girl Dallas retail store's Café team.
The Opportunity We’re looking for a dynamic individual as Part‑Time Server to deliver food and beverages and provide an outstanding dining experience to our Café guests. If you thrive in a high‑pressure, fast‑paced environment while remaining positive and upbeat, have exceptional communication skills, and can handle customer issues and requests graciously and on a timely basis, we want to hear from you.
What Your Impact Will Be Attentively greet all customers upon arrival and inform guests of food and beverage options. Share information on store and restaurant events with guests.
Demonstrate working knowledge of all menu items and ingredients and suggest menu items for those guests with food allergies.
Consistently address customer concerns and special requests in a professional and timely manner.
Execute all aspects of food and beverage service efficiently, including suggestive upselling, timely delivery of food and beverage orders, checking and maintaining tables throughout the seating, and preparing, delivering and processing table checks through the Infogenesis register system.
Follow food and workplace safety guidelines and understand local and state health sanitation laws.
Contribute to a positive, cooperative work environment by assisting co‑workers and helping the restaurant team with parties, storewide events, and projects.
What We’re Looking For ServSafe certification, preferred.
One to two years of experience in a high volume and/or fine dining restaurant, preferred.
Banquet or catering experience is a plus.
Experience working with children, preferred.
Ease of use with restaurant computer systems, preferred.
Physically demanding position; strength, mobility and dexterity needed. You must be able to carry a serving tray/beverage tray and be able to lift up to 50 lbs.
Must be able to work a flexible schedule, including nights, weekends and holidays.
What It’s Like to Work Here We collaborate – Being a part of Mattel means being part of one team with shared values and common goals.
We innovate – At Mattel we always aim to find new and better ways to create innovative products and experiences.
We execute – We are a performance driven company. We strive for excellence and are focused on pursuing best in class outcomes.
Who We Are American Girl is a premium brand for girls and a wholly‑owned subsidiary of Mattel, Inc. We create innovative products and experiences that inspire, entertain and develop children through play. Our portfolio includes iconic brands such as Barbie, Hot Wheels, Fisher‑Price, American Girl, Thomas & Friends, UNO and MEGA.
Mattel is an affirmative action/equal opportunity employer. We welcome all job seekers regardless of race, color, religion, national origin, sex, gender identity, sexual orientation, age, disability, veteran status and other protected characteristics.
Visit us at https://jobs.mattel.com/ and www.instagram.com/MattelCareers.
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