Production Administrative Assistant Job at Groundworks Company in Salem

* Provide administrative support for timekeeping* Create weekly job packs* Create and close purchase orders* Ensure office equipment is in working order to include scheduling maintenance* Great customer experiences and service is how we built our reputation. You will be the right fit is you believe in serving people and solving problems.* Setting and confirming install dates* Mailing customer information packets* Following up with customers on a variety of issues* Updates customer records for accuracy* High School Degree/GED* Previous call center or customer service preferred* Great oral and verbal communication**What we provide for our employees:****Groundworks****JOB DESCRIPTION****Production Administrative Assistant*** Performs a variety of administrative tasks to support the production department • Answers customer calls, schedules and confirms installations, and following up with customers on a variety of issues* Coordinates all paperwork, data entry, and correspondence within systems regarding all sold job proposals and ensures it is accurate, timely, and completed according to company procedure* Works to ensure crews have what they need to be successful at installations, including job details, coordination of utility locations and preparation of any special needs of an installation* Provides tactical support to the production department* Provides customers with excellent and memorable experience* Foster a positive team environment by building strong relationships and inspiring mutual trust and respect.* Adhere to and promote Company workplace policies and procedures, including, but not limited to, the policies related to safety and against bullying, harassment, violence or discrimination in the workplace.* Act with the highest degree of professionalism, integrity and respect.* Uphold the Company’s positive image and reputation in the community.* Facilitate a healthy, safe, and productive workplace that promotes dignity, mutual respect, understanding and cooperation.* Implement and follow the instructions and direction of management.* You may be required to assume other tasks or responsibilities not detailed on this list which may be requested from time to time at the Company’s discretion.**JES Foundation Repair**,The Production Administrative Assistant must enjoy customer service and be able to project an energetic attitude, warm welcome and positive image of Groundworks. This position handles workflow for customer service calls, production and service technician interaction. Support administrative needs of a busy customer service-based industry.A Groundworks Company, is seeking a talented **Production Administrative Assistant** to join their team in **Salem VA**!**Job Responsibilities:** **What is required to join our team as a Production Administrative Assistant:**1-2 years Administrative Assistant experience preferred Must be positive and motivated with excellent communications skills Ability to adapt quickly to changes in work strategy Excellent computer skills Groundworks is the leading provider of Foundation Repair, Crawl Space Encapsulation, Basement Waterproofing, and Concrete Lifting & Stabilization. With locations across the USA and Canada, Groundworks is the leading foundation solutions and water management company in North America! Recognized as aTop Workplaces USAcompany and offering employee ownership foreveryone, we're building something that just can't be replicated. And we're on a mission to change an industry like never before! We're unique here at Groundworks. We are all connected through the same vision, mission, and values, and we arestronger together. We're proud to be the Groundworks Tribe! Our highly trained teams have decades of experience delivering innovative solutions, unmatched quality, and industry-leading warranties, helping homeowners everywhere protect and repair their most valuable asset – their home. Whencustomerschoose a local Groundworks company, they can feel confident they’re hiring the trusted local experts who will ensure the job’s done right. Whenyouchoose Groundworks, you'll join thousands of Tribemates who are making history.* Competitive Hourly Pay* Employee Ownership* Superior training will ensure you start with immediate success* Competitive and rewarding, family-oriented culture* Advanced leadership training opportunities* World-class training and support* World-class training and support* Benefits include Medical, Dental, Vision, Long/Short Term Disability, Life insurance, 401(k) with a company match, and 2 weeks paid time off including 6 holidaysWe take pride in our exceptional growth—because it means that we’ve built our company and solutions on a rock-solid foundation. Every day, every employee has the opportunity to play an impactful role in changing an industry, setting a new standard, and delivering solutions that our customers love.True to our values, we've done the right things from the beginning, setting the stage for an even brighter future.Join us as we charge ahead! #J-18808-Ljbffr