EAB (Education Advisory Board)
Senior Director, Research and Strategic Advisory Services (Administrative Effect
EAB (Education Advisory Board), Olympia, Washington, United States
Senior Director, Research and Strategic Advisory Services (Administrative Effectiveness)
Location: Washington, D.C. | Job Number: 606944
Job Category: Professional Services | Job Department: Research | Job Family: Research Development & Advisory Services Job Type: Full Time | Level: Experienced
At EAB , our mission is to make education smarter and our communities stronger. We work with more than 2,800 institutions to drive transformative change through data‑driven insights and best‑in‑class capabilities. From kindergarten to college to career, EAB partners with leaders and practitioners to accelerate progress and drive results across enrollment, student success, institutional strategy, data analytics, and advancement.
Senior Directors on our Strategic Advisory Services team (within the Research Discovery & Design division) oversee research studies for a specific terrain: Administrative Effectiveness. The Senior Director will manage a team of researchers to set and execute a compelling research, event, and service agenda for university Chief Business Officers (CBOs) and Chief Operations Officers (COOs). You will craft practical deliverables (e.g., self‑audits, toolkits, executive briefings) and experiences (e.g., executive presentations, interactive workshops) that provide actionable advice and help partners translate that research into clear decisions and results on their campuses. You will work closely with Research leadership and other terrain teams, contributing to cross‑silo projects like EAB’s annual State of the Sector presentation. You will also work with other departments in EAB, including Research Commercial, Strategy, and Delivery teams.
This Administrative Effectiveness team primarily works on research topics related to cost management, revenue generation, and efficiency and effectiveness. Recent research topics in this terrain have included financial planning, university space optimization, organizational transformation, and workforce development.
Key Qualifications and Attributes
Bring exceptional judgment and professionalism, with the ability to communicate complex ideas succinctly and confidently in executive conversations.
Be energized by intellectual challenge and motivated by results, showing initiative, adaptability, and follow‑through in fast‑moving settings.
Bring the mindset of a strategic advisor, not just a researcher, combining analytical rigor with a deep understanding of institutional strategy, governance, and market dynamics.
Possess a business‑ and product‑oriented mindset, contributing to EAB’s product strategy and identifying opportunities to strengthen our market position.
Be eager to shape EAB’s thought leadership, developing distinct points of view on key issues in business affairs and contributing to strategic and intellectual debates with peers and senior leaders.
Have experience beyond academic research and publications to include consulting, client‑responsive projects, or advisory work that translates insights into strategy and action.
This role can be based in Washington, D.C. and is also open to remote candidates in the continental U.S. The position may require occasional travel (up to approximately 15‑30%) for presenting research findings to our partners as well as facilitating strategy sessions.
Primary Responsibilities
Research Leadership:
You are an intellectual leader of research initiatives in the administrative effectiveness terrain, ensuring EAB has a clear point of view on evergreen and emerging challenges, and providing practical advice and implementation support to help CBOs and COOs—and broader university cabinets—make critical decisions. You collaborate with Research leadership and internal partners to set and execute compelling research agendas that address real‑world strategic and operational problems.
Terrain Expertise:
Develop and maintain mastery over primary issue areas for administrative effectiveness: cost containment, revenue growth and diversification, efficiency and effectiveness, IT and Facilities strategy, automation and generative AI embedment, talent management, space management, and environmental sustainability. Serve as a trusted subject matter expert and build a network of relationships with CBOs and COOs at client universities.
Product Strategy:
Collaborate with Research leadership to set and execute 6‑to‑12‑month terrain roadmaps. Partner with Marketing, Sales, Account Management, and Partner Success to train internal staff and develop compelling commercial and service strategies to drive partner outcomes and revenue growth.
Team and Talent Management:
Manage research project teams (2‑4 staff), providing tailored coaching, ensuring projects are completed on time and consistent with EAB’s quality standards, and lead and deliver a set of your own research and product projects.
Basic Qualifications
Bachelor’s degree, with an excellent academic record.
8‑10+ years of post‑Bachelor’s work experience.
In‑depth understanding of the education industry and the specific role that CBOs and COOs play in strategy, decision making, and operations.
Superior verbal, written, facilitation, and presentation skills.
Ability to create compelling narratives through written deliverables, data visualization, graphics, and slides.
Excellent relationship building and collaboration skills.
Willingness to travel up to 30%.
Experience with at least three of the following: Administration and business management
Facilities and operations management
IT and data strategy
Management or strategy consulting
Product strategy, market positioning, or brand management
People/team management
2‑year or 4‑year education
Long‑term or primary and secondary research
Ideal Qualifications
Advanced degree or equivalent experience demonstrating strategic, analytical, and business problem‑solving capability (MBA, MPP, JD, PhD, or similar).
Background in quantitative data analyses, especially using national data sources like IPEDS.
Experience working with client executives, either at a college or university, or as a consultant or advisor.
Experience piloting and deploying internal AI support tools.
Demonstrated ability to distill market and terrain insights, drawing on client interactions.
Experience producing written content and deliverables for an executive‑level audience (e.g., blogs, briefings, presentations).
Commitment to embracing a continual learning environment and contributing to a dynamic and welcoming culture of fairness, authenticity, and belonging in support of EAB’s mission, values, and aspiration.
Compensation The anticipated starting salary (base) range for this role is $108,000 – $148,000 per year. Actual salary varies based on experience, skills, and location. This hire will additionally be eligible for discretionary bonus or incentive compensation. Variable compensation may depend on various factors, such as individual and organizational performance.
Benefits
Medical, dental, and vision insurance plans; dependents and domestic partners eligible.
20+ days of PTO annually, in addition to paid firm and floating holidays.
Daytime leave policy for community service and flextime for fitness activities (up to 10 hours per month each).
401(k) retirement savings plan with annual discretionary company matching contribution.
Health savings account, healthcare and dependent care flexible spending account, and pre‑tax commuter plans.
Employee assistance program with counseling services and resources available to all employees and immediate family.
Wellness programs including gym discounts, incentives to promote healthy living, and family access to the leading app for sleep, meditation, and relaxation.
Fertility treatment coverage and adoption or surrogacy assistance.
Paid parental leave with phase‑back to work program for birthing and non‑birthing parents.
Access to milk shipping service to support nursing employees during business travel.
Discounted pet health insurance coverage for dog and cat family members.
Company‑provided life, AD&D, and disability insurance.
Financial wellness resources and membership in a robust employee discount program.
Access to employee resource groups, merit‑based advancement, and dynamic professional growth opportunities.
This opening is not eligible for visa sponsorship at this time; EAB will thus consider candidates who possess U.S. work authorization that does not require employment‑based visa sponsorship now or in the future.
At EAB, we believe that to fulfill our mission to “make education smarter and our communities stronger” we need team members who bring a diversity of perspectives to the table and are committed to fostering a workplace where each team member is valued, respected, and heard. EAB is an Equal Opportunity Employer and makes employment decisions on the basis of qualifications, merit, and business need. We do not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, non‑disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.
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Job Category: Professional Services | Job Department: Research | Job Family: Research Development & Advisory Services Job Type: Full Time | Level: Experienced
At EAB , our mission is to make education smarter and our communities stronger. We work with more than 2,800 institutions to drive transformative change through data‑driven insights and best‑in‑class capabilities. From kindergarten to college to career, EAB partners with leaders and practitioners to accelerate progress and drive results across enrollment, student success, institutional strategy, data analytics, and advancement.
Senior Directors on our Strategic Advisory Services team (within the Research Discovery & Design division) oversee research studies for a specific terrain: Administrative Effectiveness. The Senior Director will manage a team of researchers to set and execute a compelling research, event, and service agenda for university Chief Business Officers (CBOs) and Chief Operations Officers (COOs). You will craft practical deliverables (e.g., self‑audits, toolkits, executive briefings) and experiences (e.g., executive presentations, interactive workshops) that provide actionable advice and help partners translate that research into clear decisions and results on their campuses. You will work closely with Research leadership and other terrain teams, contributing to cross‑silo projects like EAB’s annual State of the Sector presentation. You will also work with other departments in EAB, including Research Commercial, Strategy, and Delivery teams.
This Administrative Effectiveness team primarily works on research topics related to cost management, revenue generation, and efficiency and effectiveness. Recent research topics in this terrain have included financial planning, university space optimization, organizational transformation, and workforce development.
Key Qualifications and Attributes
Bring exceptional judgment and professionalism, with the ability to communicate complex ideas succinctly and confidently in executive conversations.
Be energized by intellectual challenge and motivated by results, showing initiative, adaptability, and follow‑through in fast‑moving settings.
Bring the mindset of a strategic advisor, not just a researcher, combining analytical rigor with a deep understanding of institutional strategy, governance, and market dynamics.
Possess a business‑ and product‑oriented mindset, contributing to EAB’s product strategy and identifying opportunities to strengthen our market position.
Be eager to shape EAB’s thought leadership, developing distinct points of view on key issues in business affairs and contributing to strategic and intellectual debates with peers and senior leaders.
Have experience beyond academic research and publications to include consulting, client‑responsive projects, or advisory work that translates insights into strategy and action.
This role can be based in Washington, D.C. and is also open to remote candidates in the continental U.S. The position may require occasional travel (up to approximately 15‑30%) for presenting research findings to our partners as well as facilitating strategy sessions.
Primary Responsibilities
Research Leadership:
You are an intellectual leader of research initiatives in the administrative effectiveness terrain, ensuring EAB has a clear point of view on evergreen and emerging challenges, and providing practical advice and implementation support to help CBOs and COOs—and broader university cabinets—make critical decisions. You collaborate with Research leadership and internal partners to set and execute compelling research agendas that address real‑world strategic and operational problems.
Terrain Expertise:
Develop and maintain mastery over primary issue areas for administrative effectiveness: cost containment, revenue growth and diversification, efficiency and effectiveness, IT and Facilities strategy, automation and generative AI embedment, talent management, space management, and environmental sustainability. Serve as a trusted subject matter expert and build a network of relationships with CBOs and COOs at client universities.
Product Strategy:
Collaborate with Research leadership to set and execute 6‑to‑12‑month terrain roadmaps. Partner with Marketing, Sales, Account Management, and Partner Success to train internal staff and develop compelling commercial and service strategies to drive partner outcomes and revenue growth.
Team and Talent Management:
Manage research project teams (2‑4 staff), providing tailored coaching, ensuring projects are completed on time and consistent with EAB’s quality standards, and lead and deliver a set of your own research and product projects.
Basic Qualifications
Bachelor’s degree, with an excellent academic record.
8‑10+ years of post‑Bachelor’s work experience.
In‑depth understanding of the education industry and the specific role that CBOs and COOs play in strategy, decision making, and operations.
Superior verbal, written, facilitation, and presentation skills.
Ability to create compelling narratives through written deliverables, data visualization, graphics, and slides.
Excellent relationship building and collaboration skills.
Willingness to travel up to 30%.
Experience with at least three of the following: Administration and business management
Facilities and operations management
IT and data strategy
Management or strategy consulting
Product strategy, market positioning, or brand management
People/team management
2‑year or 4‑year education
Long‑term or primary and secondary research
Ideal Qualifications
Advanced degree or equivalent experience demonstrating strategic, analytical, and business problem‑solving capability (MBA, MPP, JD, PhD, or similar).
Background in quantitative data analyses, especially using national data sources like IPEDS.
Experience working with client executives, either at a college or university, or as a consultant or advisor.
Experience piloting and deploying internal AI support tools.
Demonstrated ability to distill market and terrain insights, drawing on client interactions.
Experience producing written content and deliverables for an executive‑level audience (e.g., blogs, briefings, presentations).
Commitment to embracing a continual learning environment and contributing to a dynamic and welcoming culture of fairness, authenticity, and belonging in support of EAB’s mission, values, and aspiration.
Compensation The anticipated starting salary (base) range for this role is $108,000 – $148,000 per year. Actual salary varies based on experience, skills, and location. This hire will additionally be eligible for discretionary bonus or incentive compensation. Variable compensation may depend on various factors, such as individual and organizational performance.
Benefits
Medical, dental, and vision insurance plans; dependents and domestic partners eligible.
20+ days of PTO annually, in addition to paid firm and floating holidays.
Daytime leave policy for community service and flextime for fitness activities (up to 10 hours per month each).
401(k) retirement savings plan with annual discretionary company matching contribution.
Health savings account, healthcare and dependent care flexible spending account, and pre‑tax commuter plans.
Employee assistance program with counseling services and resources available to all employees and immediate family.
Wellness programs including gym discounts, incentives to promote healthy living, and family access to the leading app for sleep, meditation, and relaxation.
Fertility treatment coverage and adoption or surrogacy assistance.
Paid parental leave with phase‑back to work program for birthing and non‑birthing parents.
Access to milk shipping service to support nursing employees during business travel.
Discounted pet health insurance coverage for dog and cat family members.
Company‑provided life, AD&D, and disability insurance.
Financial wellness resources and membership in a robust employee discount program.
Access to employee resource groups, merit‑based advancement, and dynamic professional growth opportunities.
This opening is not eligible for visa sponsorship at this time; EAB will thus consider candidates who possess U.S. work authorization that does not require employment‑based visa sponsorship now or in the future.
At EAB, we believe that to fulfill our mission to “make education smarter and our communities stronger” we need team members who bring a diversity of perspectives to the table and are committed to fostering a workplace where each team member is valued, respected, and heard. EAB is an Equal Opportunity Employer and makes employment decisions on the basis of qualifications, merit, and business need. We do not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, non‑disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.
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