Buffalo Lodging Associates
We are currently looking for a General Manager for Our
Hampton Inn & Suites.
The Hampton Inn and Suites by Hilton is one of the 50 hotel properties owned and managed by the award‑winning hotel management company, Buffalo Lodging Associates.
Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best‑in‑class hospitality experience and operational excellence.
A GROWING HOTEL MANAGEMENT COMPANY – COME JOIN US!
We value our associates with competitive compensation plans and other benefits and perks. Some of these benefits include:
Weekly pay
Paid vacation, sick days and holidays
Medical, dental, vision insurance
401K Retirement plan with company match
Travel discounts on our branded properties
Career growth opportunities
Salary range: $77,150–$97,150
Role:
The primary role of the General Manager is to provide leadership, guidance and support to the team, while fostering the Buffalo Lodging Associates (BLA) culture and values: Excellence, Passion, Integrity, Inclusive.
Responsibilities & Duties:
Development and execution of operational plans for the hotel, ensuring revenue and guest satisfaction targets are achieved, forecasting financial plans and preparing the annual hotel budget
Leading all associates to achieve BLA’s service and satisfaction targets through positive guest experiences
Ensuring proper preventive maintenance of the physical property, mechanical and IT systems, guest rooms, public space, back‑of‑the‑house and exterior following the processes established by BLA.
Managing loss prevention and risk management policies, safety standards and claims reporting
Empathizing and engaging with associates to continually improve hotel culture and embrace BLA core values: Excellence, Passion, Integrity, Inclusive
Manage direct reports by ensuring employment practices are followed, such as recommendations on employment decisions, corrective action, supporting performance management
Take part as a leader in the community and maintain a positive image for the property and BLA
Daily involvement in the Sales and Revenue Management function. Supporting sales and revenue through outstanding guest service to each guest and group
Any and all other work as required to complete the primary role of the position
Qualifications & Requirements:
Two (2) or more years’ experience as a General Manager of a hotel with branded property experience
Extensive experience with rooms and F&B
Working knowledge of hotel operations – including marketing plans, security and safety programs, personnel and labor relations, budget forecasting, quality assurance programs, maintenance repairs, long‑range planning
Bachelor’s degree in hotel management, business, or related field; or equivalent combination of education and experience
Expertise in standard hotel management systems
Hands‑on leadership – our General Managers work directly with all their associates
Buffalo Lodging Associates provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Qualifications Education
Preferred
Bachelors
Behaviors
Preferred
Team Player
:
Works well as a member of a group
Enthusiastic
:
Shows intense and eager enjoyment and interest
Detail Oriented
:
Capable of carrying out a given task with all details necessary to get the task done well
Motivations
Preferred
Peer Recognition
:
Inspired to perform well by the praise of coworkers
Goal Completion
:
Inspired to perform well by the completion of tasks
Ability to Make an Impact
:
Inspired to perform well by the ability to contribute to the success of a project or the organization
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr
Hampton Inn & Suites.
The Hampton Inn and Suites by Hilton is one of the 50 hotel properties owned and managed by the award‑winning hotel management company, Buffalo Lodging Associates.
Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best‑in‑class hospitality experience and operational excellence.
A GROWING HOTEL MANAGEMENT COMPANY – COME JOIN US!
We value our associates with competitive compensation plans and other benefits and perks. Some of these benefits include:
Weekly pay
Paid vacation, sick days and holidays
Medical, dental, vision insurance
401K Retirement plan with company match
Travel discounts on our branded properties
Career growth opportunities
Salary range: $77,150–$97,150
Role:
The primary role of the General Manager is to provide leadership, guidance and support to the team, while fostering the Buffalo Lodging Associates (BLA) culture and values: Excellence, Passion, Integrity, Inclusive.
Responsibilities & Duties:
Development and execution of operational plans for the hotel, ensuring revenue and guest satisfaction targets are achieved, forecasting financial plans and preparing the annual hotel budget
Leading all associates to achieve BLA’s service and satisfaction targets through positive guest experiences
Ensuring proper preventive maintenance of the physical property, mechanical and IT systems, guest rooms, public space, back‑of‑the‑house and exterior following the processes established by BLA.
Managing loss prevention and risk management policies, safety standards and claims reporting
Empathizing and engaging with associates to continually improve hotel culture and embrace BLA core values: Excellence, Passion, Integrity, Inclusive
Manage direct reports by ensuring employment practices are followed, such as recommendations on employment decisions, corrective action, supporting performance management
Take part as a leader in the community and maintain a positive image for the property and BLA
Daily involvement in the Sales and Revenue Management function. Supporting sales and revenue through outstanding guest service to each guest and group
Any and all other work as required to complete the primary role of the position
Qualifications & Requirements:
Two (2) or more years’ experience as a General Manager of a hotel with branded property experience
Extensive experience with rooms and F&B
Working knowledge of hotel operations – including marketing plans, security and safety programs, personnel and labor relations, budget forecasting, quality assurance programs, maintenance repairs, long‑range planning
Bachelor’s degree in hotel management, business, or related field; or equivalent combination of education and experience
Expertise in standard hotel management systems
Hands‑on leadership – our General Managers work directly with all their associates
Buffalo Lodging Associates provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Qualifications Education
Preferred
Bachelors
Behaviors
Preferred
Team Player
:
Works well as a member of a group
Enthusiastic
:
Shows intense and eager enjoyment and interest
Detail Oriented
:
Capable of carrying out a given task with all details necessary to get the task done well
Motivations
Preferred
Peer Recognition
:
Inspired to perform well by the praise of coworkers
Goal Completion
:
Inspired to perform well by the completion of tasks
Ability to Make an Impact
:
Inspired to perform well by the ability to contribute to the success of a project or the organization
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr