H&R Block
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About the Company
At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.
A Typical Day
Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you’ll focus on how to wow clients now and in the future.
Preferred Qualifications
High school diploma or equivalent
Ability to work a flexible schedule and/or in multiple locations
Sales/marketing experience
Responsibilities
Answer phones and greet clients in a personalized, friendly, and inviting manner
Match clients with the best‑suited tax professional for their needs
Schedule clients how they would like to be scheduled
Help to ensure all client needs have been met during service both in person, over the phone or virtually
Maintain office cleanliness and organization of resources with team members
Other duties as assigned
Required Experience
Experience working in a fast‑paced environment
Previous experience in a customer service environment
Ability to multi‑task
Strong organizational and time‑management skills
Computer proficiency with Microsoft Office
Benefits
H&R Block invests in our people by committing to their total well‑being. Benefits include an Employee Assistance Program, a wellbeing program, neurodiversity and caregiver support, various discounts, medical coverage, a 401(k) Retirement Savings Plan and an Employee Stock Purchase Plan.
Community
We remain committed to building a connected culture where trust, care, and connections guide how we work together. You will be immersed in an exceptional work environment recognized worldwide and surrounded by colleagues who are committed to helping each other grow.
Equity and Inclusion
H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race, ethnicity, age, disability, religion, sexual orientation, gender identity, or veteran status.
Pay Range
$11.00 - $27.00 per hour.
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