Receptionist Job at H&R Block in Baldwin Park

Receptionist Join H&R Block as a seasonal Client Service Professional/Receptionist. Your role will focus on how to wow clients now and in the future, ensuring they feel confident and informed about their finances and life decisions. Our Company At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high‑performing, connected culture where everyone feels like they belong. We strive to continuously improve our business and have committed to a long‑term strategy and transformation plan known as Block Next. This multi‑year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry. A Typical Day Helping others is what we do best here, which means you will see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that grow stronger each year. Qualifications High school diploma or equivalent Ability to work a flexible schedule and/or in multiple locations Sales/marketing experience expected Responsibilities Answer phones and greet clients in a personalized, friendly, and inviting manner Match clients with the best‑suited tax professional for their needs Schedule clients according to their preferences Ensure all client needs are met during service, whether in person, over the phone, or virtually Maintain office cleanliness and organization of resources with teammates Perform other duties as assigned Your Expertise Experience working in a fast‑paced environment Previous experience in a customer‑service environment Ability to multi‑task Strong organizational and time‑management skills Computer proficiency with Microsoft Office Benefits Employee Assistance Program with Health Advocate Wellbeing program, BetterYou, to help you build healthy habits Neurodiversity and caregiver support available Various discounts on everyday items and services Medical coverage, 401(k) retirement savings plan, and employee stock purchase plan (eligible employees) The Community You Will Join At H&R Block, we remain committed to building a connected culture—trust, care, and cooperation are the foundations of our work. You will be immersed in an exceptional work environment recognized worldwide on best‑company lists and surrounded by colleagues dedicated to mutual growth and support. H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. If you’re looking to make an impact, H&R Block is the place for you. Seniority Level Not applicable Employment Type Full‑time Job Function Administrative Industries Retail #J-18808-Ljbffr