The National Council of Young Men’s Christian Associations of the United States of America
Chief Operating Officer - Centralized High Impact Programs
The National Council of Young Men’s Christian Associations of the United States of America, Memphis, Tennessee, us, 37544
The Chief Operating Officer (COO) of Centralized High Impact Programs is a key member of the YMCA of Memphis & the Mid‑South’s C‑Suite, reporting directly to the President & CEO. This position provides executive leadership, strategic direction, and operational oversight for the YMCA’s largest business units — representing over $50 million in annual revenue and serving thousands of children, teens, and families across the Mid‑South.
The COO is responsible for ensuring excellence, innovation, and sustainability across a diverse portfolio of programs, including the USDA Child Nutrition Program, Early Childhood and Education, Youth Development (Before & After School), Teen Programming (including Middle School Afterschool and Teen Nights), and Intervention Programs that support youth and families across the region.
The ideal candidate is a strategic, innovative, and operationally minded leader with a proven record of success leading large, complex organizations — preferably within the YMCA movement — who can build strong relationships, develop high‑performing teams, and position the YMCA as a regional and national leader in child development, nutrition, and youth engagement.
Qualifications Bachelor’s degree in Education, Business Administration, Nonprofit Management, or related. Preferred 10 years of progressive leadership experience in operations, youth development, or large‑scale program management; YMCA experience strongly preferred. Proven success managing large budgets ($25M+) and multi‑site operations with diverse staff teams. Demonstrated success developing and tracking KPIs tied to financial, operational, and impact outcomes. Experience in innovation, program development, and large‑scale organizational change. Strong financial acumen, with experience in forecasting, analysis, and resource optimization. Exceptional relationship‑building and stakeholder management skills. Strong written, verbal, and presentation communication skills. Deep commitment to the mission and values of the YMCA and to advancing community impact.
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The COO is responsible for ensuring excellence, innovation, and sustainability across a diverse portfolio of programs, including the USDA Child Nutrition Program, Early Childhood and Education, Youth Development (Before & After School), Teen Programming (including Middle School Afterschool and Teen Nights), and Intervention Programs that support youth and families across the region.
The ideal candidate is a strategic, innovative, and operationally minded leader with a proven record of success leading large, complex organizations — preferably within the YMCA movement — who can build strong relationships, develop high‑performing teams, and position the YMCA as a regional and national leader in child development, nutrition, and youth engagement.
Qualifications Bachelor’s degree in Education, Business Administration, Nonprofit Management, or related. Preferred 10 years of progressive leadership experience in operations, youth development, or large‑scale program management; YMCA experience strongly preferred. Proven success managing large budgets ($25M+) and multi‑site operations with diverse staff teams. Demonstrated success developing and tracking KPIs tied to financial, operational, and impact outcomes. Experience in innovation, program development, and large‑scale organizational change. Strong financial acumen, with experience in forecasting, analysis, and resource optimization. Exceptional relationship‑building and stakeholder management skills. Strong written, verbal, and presentation communication skills. Deep commitment to the mission and values of the YMCA and to advancing community impact.
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