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Cannon Search

End User Support Manager

Cannon Search, Boston, Massachusetts, us, 02298

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A growing organization is seeking a

End User Support Manager

to lead a skilled team and drive modern device management across the company. This is a hands‑on role focused on automation, security, and delivering an exceptional employee IT experience.

What You’ll Do

Lead and mentor a small team of Endpoint Engineers

Own modern MDM/EMM platforms (Intune, Jamf, etc.)

Implement zero‑touch provisioning and automation for device lifecycle

Strengthen endpoint security, compliance, and configuration consistency

Manage hardware procurement, asset inventory, and identity access workflows

Lead major rollouts (OS upgrades, hardware refreshes, SaaS deployments)

What We’re Looking For

5+ years in endpoint engineering/end‑user support

3+ years leading technical teams

Strong Windows + macOS expertise

Automation skills (PowerShell, Bash, Python)

Experience with modern device management and security best practices

If you're a hands‑on leader who enjoys building scalable, secure endpoint systems, apply today!

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