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Fieldwire by Hilti

Salesforce Administrator

Fieldwire by Hilti, San Francisco, California, United States, 94199

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Who We’re Looking For Fieldwire is seeking a proficient and resourceful

Salesforce Administrator

to join our dynamic CRM systems team. The ideal candidate will know

Salesforce Sales Cloud

in and out, paired with solid business understanding for sales and go‑to‑market processes such as lead and pipeline management, opportunity and contract management, and customer success management. They also have hands‑on experience with additional sales, customer success and marketing tools like

Marketo ,

Dialpad , or

Groove . The Salesforce Admin will play a crucial role in designing, developing, enhancing and supporting Fieldwire’s Salesforce system, enabling our sales and customer success teams to operate effectively and efficiently in driving business growth and customer satisfaction.

What You’ll Be Doing A day in the life of the Salesforce Administrator will find you frequently solving these types of problems:

Optimizing effectiveness of our Salesforce implementation and usage to maximize Fieldwire sales team productivity.

With an understanding of processes and priorities, developing solutions for Fieldwire’s Go‑to‑Market teams from start to finish (from technical requirements to sales team training).

Providing timely and effective support to Salesforce users by troubleshooting issues, answering questions and delivering solutions with both short- and long-term strategy.

Primary Responsibilities

Function as the go‑to person for SFDC requests and inquiries.

Drive sales and GTM technology projects and systems initiatives, execute tasks, and problem‑solve at a detailed level.

Understand operational problems and shortcomings and develop strategies to address them by creating cost‑effective solutions.

Define the data strategy to structure sales data for future business needs and growth.

Gain and maintain a detailed understanding of the current sales processes, tools, and the vision for the future.

Serve as the subject‑matter expert, consulting Fieldwire leadership with consistent and clear communication based on your deep understanding of the sales technology stack.

Support users by quickly resolving their issues and addressing root causes with improved or new functionality.

Evaluate and recommend new technologies that enhance overall sales operations.

Collaborate with IT and other relevant departments to integrate new technologies seamlessly.

Qualifications

Bachelor’s degree in Marketing, Business, or Computer Science.

3+ years track record as a Salesforce administrator (Admin certification required).

Proficient managing changes from Sandbox to Production through merge requests with DevOps tools such as GitHub and Visual Studio Code.

Ability to understand sales strategies, translate them into system and process requirements, and drive execution to ensure business impact.

Effective communication skills to collaborate with cross‑functional teams.

Strong ability to work independently, consistently showing self‑motivation and the capability to complete tasks autonomously.

Excellent project management skills and ability to manage multiple projects simultaneously.

Preferred Skills

Proficiency in SOQL, advanced Excel, experience with and knowledge of sales, customer success, and marketing tools like Marketo, Groove, Dialpad, Dreamdata, Gong.

Compensation The estimated pay ranges for this role are

. This range represents the low and high end of the salary range for this job in the US; minimums and maximums may vary based on location. In addition to the salary, you will be eligible for a corporate bonus which can range up to 20%.

Why Fieldwire? Fieldwire is a construction field‑management software used on over 1M+ projects worldwide. We’re obsessed with improving the way teams work together, building a Field Management Platform dedicated to construction teams—providing operational excellence for one of the world’s largest global industries ($10 Trillion/year). We’re delivering a superior, easy‑to‑use product that’s driven by the voices of our customers.

Location This role is a hybrid role based in San Francisco. Our headquarters is in San Francisco, and our office is centrally located right off the Embarcadero BART station.

Equal Opportunity Statement Fieldwire is proud to be an Equal Opportunity Employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status or any other characteristic protected by law.

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