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Gene Juarez Salons & Spas

Director of Digital Marketing

Gene Juarez Salons & Spas, Seattle, Washington, us, 98127

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Director of Digital Marketing

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Gene Juarez Salons & Spas

Transform an Iconic Beauty Brand's Digital Future Remote (Pacific Northwest) | $80K-$110K + Bonuses | Direct CEO Report

FLSA Exempt

Gene Juarez has been the Pacific Northwest's trusted name in luxury beauty for 50 years. With 13 award‑winning locations and 400+ world‑class professionals, we’re not just maintaining a legacy – we’re architecting a digital transformation that will define the next era of premium beauty experiences. We’re looking for a hands‑on digital marketing leader who can own our entire digital strategy and execution.

The Opportunity

Own execution as much as strategy – you’ll be doing the work, not just directing it

Thrive in startup mode within an established company

Manage budgets wisely to prove ROI and earn more resources

Build while flying – improving performance while fixing foundations

You’ll have CEO support, budget to work with, and the autonomy to make decisions. But you’ll also need to be comfortable being a team of one initially, working with contractors, and building the case for additional resources through results.

What You’ll Actually Do

Run Performance Marketing

Manage and optimize paid campaigns across Google, Meta, and Yelp

Drive measurable bookings with focus on cost per acquisition

Test, iterate, and scale what works across 13 locations

Fix and Build Simultaneously

Improve current campaign performance while building better systems

Partner with contractors on website and technical improvements

Create processes that can scale as we grow

Unify Our Digital Presence

Consolidate fragmented social media into one strong brand voice

Develop content calendar that drives bookings, not just likes

Ensure consistent brand experience across all digital touchpoints

Prove the Value

Build dashboards that show clear ROI on every dollar spent

Present results and recommendations to leadership monthly

Use data to make the case for additional resources

What Success Looks Like

Your First 90 Days:

Complete comprehensive audit, stabilize current performance, launch unified social strategy, and present your vision for 2026 and beyond.

Year One:

Drive 3x growth in new guest acquisition through digital channels. Transform our marketing from cost center to revenue engine. Establish Gene Juarez as the dominant digital presence in Pacific Northwest beauty.

Long Term:

Build the playbook for luxury service marketing in the digital age. Create systems that scale. Develop the team and technology stack that sustains growth for the next decade.

Who You Are

Proven Digital Leader

5-8+ years with P&L accountability in digital marketing roles

Deep expertise in Google Ads, Meta, and marketing automation

Track record of scaling multi‑location or franchise businesses

Fluent in both strategy and execution

Pacific Northwest Native (Or Adopted)

You understand this market’s unique dynamics

You know the difference between Seattle subtle and Portland quirky

You’ve navigated the tech‑savvy but authenticity‑demanding consumer base

Data‑Driven Creative

You make decisions with numbers but understand the power of storytelling

Excel models and SQL queries are your friends, but so is beautiful creative

You can present to the board and collaborate with stylists with equal effectiveness

Builder at Heart

You’ve taken something from good to great before

Navigate resource constraints spark creativity, not complaints

You see systems and processes where others see chaos

The Package

Base Salary:

$80,000 - $110,000 (based on experience)

Performance Bonuses:

Structured around measurable impact

Benefits:

Medical, dental, vision, short & long term disability, life insurance, 401k matching, additional voluntary insurance benefits

PTO: 160 hours annually (50% accrued at hire, remaining at 6 months in the first year)

Floating Holidays: 8 hours quarterly

Holidays: 8 paid holidays

Remote First:

Work from anywhere in the Pacific Northwest. Preference will be given to qualified candidates located in WA state. While this role is not primarily in‑office, you must be able to commute to our area locations as often as necessary for the job. We anticipate this will be a higher need at the start of the job.

Quarterly Gatherings:

Strategic in‑person sessions with leadership

Growth Path:

Clear trajectory to VP as we scale

Why This Role Makes Sense The beauty industry is rapidly digitizing. We have the locations, reputation, and services. We need someone to connect the digital dots.

Ready to Transform Beauty? We’re moving fast. Ideal candidates will have:

Portfolio demonstrating measurable marketing wins

Experience in beauty, wellness, hospitality, or luxury retail

Stories about scaling success despite constraints

Passion for building something extraordinary

Interview Process

Initial Conversation

(30 min) - Tell us your story

Case Study Review

(60 min) - Walk us through your best work

Strategic Discussion

(90 min) - Your vision for our growth

Leadership Meeting

(60 min) - Culture fit and final questions

We respect your time. We anticipate the full process completes within 3-4 weeks.

About Gene Juarez For five decades, we’ve been more than a salon and spa – we’re where the Pacific Northwest goes to feel their best. From Seattle’s tech leaders to Portland’s creative class, from Spokane’s entrepreneurs to Tacoma’s influencers, we’ve been the trusted name in luxury beauty. Now we’re writing the next chapter. Will you help us lead it?

Application Tips for Candidates

What Makes You Stand Out:

Specific examples of ROI you’ve driven

Understanding of local market dynamics

Balance of analytical and creative skills

Experience with similar business models

What We’re NOT Looking For:

Pure brand marketers without performance experience

Agency‑only backgrounds without P&L accountability

Single‑channel specialists

Maintenance‑mode mindsets

Questions We'll Ask:

"Walk us through your approach to allocating budget across 13 locations"

"How do you measure success beyond just ROAS?"

"Tell us about a time you had to do more with less"

"What would you do in your first 30 days?"

Position open until filled. Priority review for applications received by December 5, 2025.

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