Bringing Families Home - Case Manager

2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. TITLE : BFH Case Manager REPORTS TO : Program Manager CLASSIFICATION : Full-time/Non-exempt LOCATION : San Jose, CA; on-site Amigos de Guadalupe's Mission : Amigos de Guadalupe fulfills its mission by focusing on four strategies: Expansive Outreach (Alcance Comunitario), Trusted Information & Referral (Amigos de Confianza), Ta Comunidad Fortalecida, and Case Management (Compañerismo). The Housing Case Manager will be mostly focused on comunidad fortalecida and compañerismo. Founded on the principles of justice and advocacy, Amigos de Guadalupe Center for Justice and Empowerment partners with the Si Se Puede Collective and local agencies to make social services more accessible to the Mayfair Community; to strengthen individuals and the community through education; and to address social inequities by creating strong leaders through community organizing. Overview of Position : Reporting to the Program Manager, the Case Manager will evaluate and determine homelessness vulnerability of families in Santa Clara County, receive intake paperwork, and complete eligibility assessments in preparation for program enrollment. The Case Manager will act as a liaison between clients and the Program Manager by evaluating, interpreting, and determining client needs using effective listening and independent judgment. The role involves clerical and operational functions supporting the housing program, requiring commitment to timelines, accurate data entry, record keeping, and effective communication. The case manager will model and communicate the mission and vision, fostering empowerment, teamwork, and open communication. Key Responsibilities : Determine eligibility through intake documentation Complete assessments and/or applications to appropriate programs Accurately record time spent on tasks Maintain client files and electronic records in HMIS Ensure compliance with Destination: Home grant requirements Follow up with clients and return calls as scheduled Establish effective communication with clients, team members, and partners; refer clients to housing resources and supportive services Skills & Abilities : Demonstrate initiative, creativity, and assertiveness in implementing housing programs Develop comprehensive, client-driven case plans with short- and long-term goals Monitor progress, create and adjust case plans as needed Empower clients in planning and goal setting Refer clients to appropriate resources Maintain detailed client files Collect data for funding and reporting Effective communication and project management skills Work under pressure, prioritize tasks, and manage multiple issues Work effectively with diverse populations and in various group settings Show tact, patience, and sensitivity Qualifications : Bilingual in Spanish & English required BA degree recommended Understanding and respect for diverse backgrounds and identities Must pass background check Knowledge : Understanding of social issues affecting East San Jose residents Physical Demands : Ability to talk, hear, handle objects, walk, sit, reach, and occasionally lift up to 30 pounds Compensation and Benefits : Hourly Rate: $30.00 Benefits include medical, dental, chiropractic, vision, life insurance, paid time off, holidays, sick leave, and 401(k) Equal Opportunity Employer Notice : Amigos de Guadalupe is an equal opportunity employer and does not discriminate on any protected basis under California law.

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