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Lenovo

Product Manager - User Insights

Lenovo, Morrisville, North Carolina, United States, 27560

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Overview

As a User Insights Product Manager on Lenovo's User Insights team, you will be responsible for defining and driving the product strategy that powers how Lenovo understands and engages with its users across PCs, tablets, and web platforms. This role is ideal for a product professional who is passionate about building data-driven products that unlock insights, enhance user engagement, and fuel business growth. You will partner closely with engineering, design, marketing, and data teams to define requirements, prioritize features, and deliver solutions that help Lenovo gain a holistic view of customer behavior. As the owner of the User Insights product roadmap, you will translate business needs into actionable product initiatives and ensure successful delivery through agile practices. This role will be part of Lenovo's User Insights and Engagement team, focused on enabling a unified understanding of customer engagement to inform product development, personalization, and ecosystem-wide strategies. Responsibilities

Define and maintain the product roadmap for Lenovo's User Insights capabilities across devices and digital platforms. Translate business requirements into user stories, product specifications, and acceptance criteria. Manage the product backlog and drive execution using agile tools such as Jira and Confluence. Collaborate with cross-functional stakeholders (engineering, analytics, marketing, product management) to ensure alignment on priorities and deliverables. Partner with data analysts and engineers to ensure insights products are accurate, scalable, and aligned with Lenovo's business needs. Establish KPIs to measure product success and track adoption, engagement, and business impact. Identify opportunities for new insights capabilities, including segmentation, personalization, and predictive analytics. Facilitate sprint planning, backlog grooming, and release management in coordination with agile teams. Communicate product vision, roadmap, and progress clearly to both technical and non-technical audiences. Qualifications

Bachelor's degree in Business, Computer Science, Data Science, or a related field. 3+ years of product management experience or related experience in a technology environment. Proficiency with agile tools such as Jira and Confluence. Demonstrated success in delivering software or data-driven products with multiple stakeholders and cross-functional teams. Familiarity with cloud-driven and cross-device (PC, mobile) software ecosystems. Preferred Qualifications

Strong organizational skills with the ability to manage multiple concurrent initiatives. Excellent communication skills, with fluency in both Chinese and English to engage effectively with global teams. Experience building or managing data and insights products in consumer technology. Strong understanding of user engagement, product analytics, or behavioral data. Background in SQL, analytics, or business intelligence tools to better partner with data teams. Knowledge of cloud-based data platforms (AWS, Azure, or Google Cloud). Ability to drive customer-centric product development, balancing business impact with user experience. Location and travel

This position will be working onsite at our North America Headquarters in Raleigh, NC. Candidates that are already local to Raleigh, NC are preferred. Benefits

Lenovo's great benefits can be found at www.lenovobenefits.com. #LI-CH1 Equal Opportunity

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class. Locations

Additional Locations: United States of America - North Carolina - Morrisville United States of America United States of America - North Carolina United States of America - North Carolina - Morrisville

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