NADAP is hiring: Receptionist/Administrative Assistant in Town of Hempstead

Join to apply for the Receptionist/Administrative Assistant role at NADAP

What We Offer

• Meaningful and impactful work in the community
• Comprehensive insurance benefits
• 401k plan with match
• 35+ paid days off each year
• Tuition reimbursement and much more!

Position Objective

To provide administrative support to WIN program and management. Complete various projects to assist in the achievement of program goals. Responsible for front desk duties including greeting all incoming clients, answering and routing calls, and other clerical tasks as required. Provide assistance in the following areas: maintaining files, scanning and uploading documents and, providing clerical support to the Program Director and supervisor.

Essential Functions

• Responsible for all front desk duties including answering phones, monitoring sign-in sheet and checking clients in and out of the program.
• Monitor and maintain waiting area and inform management of any client security-related issues immediately.
• Responsible for collection of participants' enrollment documentation in both hard copy and electronic form, reviewing documentation carefully to ensure documentation is in compliance with program policies and procedures.
• Assist with scanning, and making copies for clients, staff and program needs, including scanning and copies of handouts and other materials for daily orientation and other workshops.
• Assist with MetroCard distribution to eligible clients and obtain client signatures in the MetroCard Log.
• Assist with attendance tracking and meeting timekeeping deadlines for all WDI clients and ensure accuracy of reporting engagement activities.
• Assist Operational Specialist with data analysis and reconciliations, as needed.
• Assist Vocational Case Managers in the scoring of client assessments as well as other instruments, as required.
• Performs other duties as assigned.

Educational Requirements

High School Diploma/GED with 1 year of experience.

Skills And/Or Experience Required

• Must have excellent customer service and presentation skills.
• Must possess excellent computer skills.
• Bilingual Spanish highly preferred.
• Working in an automated on-line system, demonstrates proficiency in use of applied information technology and on-line database systems; demonstrated keyboarding speed proficiency and accuracy preferred for a paperless case management system.
• Some prior professional experience working within a community-based organization or the government sector, directly serving an under-resourced population required. Experience working with similar client population a plus.
• Experience working in employment services or in social service-related field preferred.
• Good verbal and written communication skills.
• Excellent organizational skills.
• Effective problem solving and interpersonal skills.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Administrative

Industries

• Non-profit Organization Management