H&R Block
Receptionist
Join us at H&R Block.
At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We foster a high‑performing, connected culture where everyone feels like they belong.
Responsibilities
- Answer phones and greet clients in a personalized, friendly, and inviting manner.
- Match clients with the best‑suited tax professional for their needs.
- Schedule clients according to their preference.
- Ensure all client needs are met during service, whether in person, over the phone, or virtually.
- Maintain office cleanliness and organization of resources with team members.
- Perform other duties as assigned.
Qualifications
- High school diploma or equivalent.
- Ability to work a flexible schedule and/or in multiple locations.
- Sales/marketing experience (preferred).
Experience & Skills
- Experience working in a fast‑paced environment.
- Previous customer‑service experience.
- Ability to multitask.
- Strong organizational and time‑management skills.
- Computer proficient with Microsoft Office.
Benefits
- Employee Assistance Program with Health Advocate.
- Well‑being program, BetterYou.
- Neurodiversity and caregiver support.
- Various discounts on everyday items and services.
- Medical coverage, 401(k) retirement savings plan, and Employee Stock Purchase Plan (subject to eligibility).
- Other benefits including travel accident insurance and tax preparation benefit.
Pay Range
$11.00 - $27.00 per hour.
Additional compensation may be available through incentive plans.
Employment Details
Seniority Level: Not Applicable. Employment Type: Full‑time. Job Function: Administrative. Industry: Retail.
H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race, ethnicity, disability, religion, sexual orientation, gender identity, or veteran status.