About H&R Block
At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high‑performing, connected culture where everyone feels they belong.
Typical Day
Helping others is what we do best, which means you will see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you’ll build client relationships that grow stronger each year.
Responsibilities
- Answer phones and greet clients in a personalized, friendly, and inviting manner.
- Match clients with the best‑suited tax professional for their needs.
- Schedule clients in the manner they prefer.
- Ensure all client needs are met during service both in person, over the phone, or virtually.
- Maintain office cleanliness and the organization of resources with team members.
- Execute other duties as assigned.
Qualifications
- High school diploma or equivalent.
- Ability to work a flexible schedule and/or in multiple locations.
- Sales or marketing experience (preferred).
Preferred Experience
- Experience working in a fast‑paced environment.
- Previous experience in a customer‑service environment.
- Ability to multi‑task.
- Strong organizational and time‑management skills.
- Computer proficiency with Microsoft Office.
Benefits
- Employee Assistance Program with Health Advocate.
- Wellbeing program (BetterYou) to build healthy habits.
- Neurodiversity and caregiver support available to you and your family.
- Various discounts on everyday items and services.
- Medical coverage, 401(k) retirement savings plan, and employee stock purchase plan (additional eligibility requirements apply).
Pay Range
$11.00 – $27.00 per hour. Local minimum wage laws apply. Pay decisions depend on experience, education, skill, performance, and geographic location.
EEO Statement
H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
Sponsored Job #12520