Home Depot is hiring: Customer Service/Sales in Washington
Home Depot, Washington, DC, United States, 20022
Overview
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.
Responsibilities
- Provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance.
- Learn about products using company tools and provide information to customers to sell an entire project.
- Greet, qualify, recommend and close every customer in their department and handle basics in adjacent departments.
- Maintain in-stock condition of assigned areas and ensure the area is clean, shop-able, and safe.
- Provide a safe working and shopping environment by following safety policies and standards, completing required safety training, correcting hazards or reporting unsafe conditions to the Manager on Duty, and working safely at all times.
- Collaborate with the Department Supervisor, department peers, and other departments.
- Be aware of specific store departments and the related product areas (Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental).
- Understand that position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.
Qualifications
Not specified in the provided description.
Benefits and Compensation
Compensation: $18.50 - $21.50
Equal Opportunity
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.