Customer Service Associate Job at Wawa, Inc. in Bel Air

Overview

Join to apply for the Customer Service Associate role at Wawa, Inc.

As a Customer Service Associate (CSA), you are the friendly face that greets and serves our customers and helps keep the store welcoming, clean, and well-stocked. You will be part of a team that puts people first and focuses on providing a positive customer experience.

Responsibilities

• Greet and engage with customers to ensure their needs are met quickly and courteously.
• Prepare food items such as breakfast items, build-to-order sandwiches, specialty beverages, and pizzas; keep the coffee station clean and organized.
• Operate the cash register, handle payments, activate fuel and gift cards, and assist with lottery and ID verification for age-restricted products.
• Ensure stores are well-stocked and shelves remain fresh, full, and inviting.
• Maintain store cleanliness and safety by following established policies and procedures.
• Complete store housekeeping duties including cleaning, dusting, sweeping, mopping, and trash removal.

Benefits

• Inclusive, meaningful benefits and rewards to support Associates financially, physically, and emotionally, including medical/dental/vision and mental health benefits, ESOP, 401(k) with matching, Education Assistance Program, paid parental leave, store discounts, paid time off, flexible schedules, and access to other benefit and wellness programs.
• Eligibility for benefits defined under the terms of the plan(s).

Qualifications

• Great communication and customer service skills.
• Ability to thrive in a fast-paced environment and multitask effectively.
• Must be 16+ years old with reliable transportation.
• Enjoys working in a team environment.

The hourly range for this position is $15.50 - $19.25 and is commensurate with position, experience, and location. A $1.50 shift differential applies for hours worked between 12am - 6am.

Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292.

Wawa, Inc. is an equal opportunity employer. We recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.

Wawa is committed to helping our communities and one another at every turn, because we know that when we fly together, there’s no limit to how far we can go.

Equal Opportunity

Wawa, Inc. is an equal opportunity employer. We strive for a respectful workplace where Associates are treated fairly and with dignity.