Customer Service Representative Job at Dexian in Atlanta

This range is provided by Dexian. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Dexian

Lead Technical Recruiter- Professional and F&A Services

Title: Customer Care Representative

Duration: 6 months

Location: Atlanta GA

Pay range: $18-$20

Job responsibilities

Its a remote role with a pay range of $18 - $20/hr with an initial training for 1 month onsite and than fully remote.

Provides customer services relating to sales, sales promotions, installations and communications. Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with the consumer laws. Develops organization-wide initiatives to proactively inform and educate customers. Develops improvement plans in response to customer surveys. This position requires knowledge that is acquired through experience, specialized education or training. The role has clearly defined procedures and tasks as well as defined guidelines to aid in decision making. The job requires a basic understanding of work routines and procedures in own discipline. The technical procedures for this level are well defined. The job works within well-defined procedures that may involve a variety of work routines. This job typically requires a minimum of 2 or more years experience.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Seniority level

• Seniority level: Entry level

Employment type

• Employment type: Contract

Job function

• Job function: Customer Service
• Industries: Utilities