Donohoe Hospitality Services
Catering and Services Manager | Catering Sales Enthusiast
Donohoe Hospitality Services, Baltimore, Maryland, United States, 21276
Catering and Services Manager | Catering Sales Enthusiast
1 week ago – be among the first 25 applicants
Description
Canopy by Hilton Baltimore | Harbor Point Hotel
is looking for bright talent to model Hilton's vision: "To fill the earth with the light and warmth of hospitality."
Job Details
Compensation:
$65,000 - $75,000 annually plus Quarterly Bonus Eligibility
Our team awaits your enthusiasm! Nestled between Harbor East and Fells Point, Canopy by Hilton Baltimore offers stunning waterfront views and a modern design that creates an inspiring and dynamic work atmosphere. The hotel is renowned for its high standards of service and hospitality. As part of our team, you’ll strive to provide exceptional guest experiences, foster teamwork and collaboration, bring unique perspectives, and participate in community service initiatives. You’ll grow professionally while enjoying excellent benefits and a vibrant, supportive culture.
Position Summary Our
Catering & Service Manager / Catering Sales Enthusiast
is responsible for achieving and executing hotel functions with a strong emphasis on excellence and guest satisfaction. This role ensures that every event and function is carried out seamlessly, creating memorable experiences for guests.
Essential Functions
Maintain or exceed budgeted sales and profits.
Meet sales call quotas and actively pursue new business opportunities.
Review all contracted services to ensure profitability.
Foster and maintain close client relationships.
Ensure all catered functions are meticulously followed up prior to the event as per hotel standards.
Obtain guarantee numbers, floor plans, entertainment, A/V, flowers, etc., from clients.
Assist the Director of Catering as needed.
Collaborate effectively with the Banquet Department.
Provide set‑ups, menus, and functions for groups.
Qualify leads and prospects, developing potential accounts.
Update and maintain all account files and documentation.
Maintain accurate sales files and a trace system for top and target accounts.
Work effectively with rooms, food and beverage, and catering departments.
Possess comprehensive knowledge of all hotel facilities and nearby attractions.
Consistently meet and exceed sales goals.
Submit weekly and monthly sales reports.
Maintain all files with current trace dates, accurate histories, and all relevant booking activity information.
Participate in weekly marketing and sales meetings.
Adhere to all work rules, procedures, and policies established by the hotel, including those in the employee handbook.
Education and Experience
Previous catering experience required.
Skills and Abilities
Excellent oral and written communication skills.
Strong organizational skills.
Exceptional listening skills.
Benefits We offer a comprehensive benefits package that includes health, dental, and vision insurance; paid time off; retirement plans; hotel room discounts; and more. Minimum 32 hours/week to qualify. We also offer daily pay access to help you manage your finances.
Ready to bring your energy and skills to a team dedicated to delivering exceptional guest experiences?
Apply today
and be a key player in creating memorable moments for our guests.
Canopy by Hilton Baltimore | Harbor Point Hotel
– 1215 Wills St., Baltimore, MD 21231
#J-18808-Ljbffr
Description
Canopy by Hilton Baltimore | Harbor Point Hotel
is looking for bright talent to model Hilton's vision: "To fill the earth with the light and warmth of hospitality."
Job Details
Compensation:
$65,000 - $75,000 annually plus Quarterly Bonus Eligibility
Our team awaits your enthusiasm! Nestled between Harbor East and Fells Point, Canopy by Hilton Baltimore offers stunning waterfront views and a modern design that creates an inspiring and dynamic work atmosphere. The hotel is renowned for its high standards of service and hospitality. As part of our team, you’ll strive to provide exceptional guest experiences, foster teamwork and collaboration, bring unique perspectives, and participate in community service initiatives. You’ll grow professionally while enjoying excellent benefits and a vibrant, supportive culture.
Position Summary Our
Catering & Service Manager / Catering Sales Enthusiast
is responsible for achieving and executing hotel functions with a strong emphasis on excellence and guest satisfaction. This role ensures that every event and function is carried out seamlessly, creating memorable experiences for guests.
Essential Functions
Maintain or exceed budgeted sales and profits.
Meet sales call quotas and actively pursue new business opportunities.
Review all contracted services to ensure profitability.
Foster and maintain close client relationships.
Ensure all catered functions are meticulously followed up prior to the event as per hotel standards.
Obtain guarantee numbers, floor plans, entertainment, A/V, flowers, etc., from clients.
Assist the Director of Catering as needed.
Collaborate effectively with the Banquet Department.
Provide set‑ups, menus, and functions for groups.
Qualify leads and prospects, developing potential accounts.
Update and maintain all account files and documentation.
Maintain accurate sales files and a trace system for top and target accounts.
Work effectively with rooms, food and beverage, and catering departments.
Possess comprehensive knowledge of all hotel facilities and nearby attractions.
Consistently meet and exceed sales goals.
Submit weekly and monthly sales reports.
Maintain all files with current trace dates, accurate histories, and all relevant booking activity information.
Participate in weekly marketing and sales meetings.
Adhere to all work rules, procedures, and policies established by the hotel, including those in the employee handbook.
Education and Experience
Previous catering experience required.
Skills and Abilities
Excellent oral and written communication skills.
Strong organizational skills.
Exceptional listening skills.
Benefits We offer a comprehensive benefits package that includes health, dental, and vision insurance; paid time off; retirement plans; hotel room discounts; and more. Minimum 32 hours/week to qualify. We also offer daily pay access to help you manage your finances.
Ready to bring your energy and skills to a team dedicated to delivering exceptional guest experiences?
Apply today
and be a key player in creating memorable moments for our guests.
Canopy by Hilton Baltimore | Harbor Point Hotel
– 1215 Wills St., Baltimore, MD 21231
#J-18808-Ljbffr