Leidos Inc
Description
Leidos is seeking a
Computer Support Specialist
to provide IT support for government and military personnel at the Pentagon in Washington, DC (with occasional travel to Suitland, MD and other NCR sites). You'll troubleshoot Windows and UNIX workstations, handle hardware installation and repair, manage assets, and ensure smooth day‑to‑day operations.
Key Responsibilities
Develop and update SOPs; train personnel in best practices.
Support IT asset refresh programs (desktops, printers, peripherals).
Create training materials, quick guides, and checklists.
Document processes, recommend improvements, and reduce costs.
Collaborate with teams (Networks, Telephony, VTC) to resolve tickets.
Travel within the NCR (up to 10%) to support customer sites.
Qualifications
Active
DoD Top Secret/SCI clearance .
HS diploma + 5 years' experience, or Associate's degree + 3 years.
Active IAT Level II DoD 8570 Baseline Certification (e.g., Security+ce) or the ability to obtain within 2 weeks of an accepted offer.
3+ years maintaining Windows, Linux, and UNIX systems.
3+ years with Remedy or equivalent ticketing systems.
Proficiency in Microsoft Office (Word, Excel, PowerPoint, Project, SharePoint).
Strong documentation and reporting skills.
Experience with SCCM, ServiceNow, and remote troubleshooting tools.
Familiarity with tablets/eBooks (iPad, Surface Pro).
Reliable transportation and a valid driver's license.
Preferred
Associate's or higher degree.
Experience configuring Nortel/Avaya and Cisco VOIP phones.
Pay Range Pay Range: $57,850.00 – $104,575.00 (This is a general guideline only and is not a guarantee of compensation.)
Pay and Benefits Pay and benefits are fundamental to any career decision. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details at www.leidos.com/careers/pay-benefits.
About Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025.
Securing Your Data Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment‑related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment‑related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com.
If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.
Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.
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Computer Support Specialist
to provide IT support for government and military personnel at the Pentagon in Washington, DC (with occasional travel to Suitland, MD and other NCR sites). You'll troubleshoot Windows and UNIX workstations, handle hardware installation and repair, manage assets, and ensure smooth day‑to‑day operations.
Key Responsibilities
Develop and update SOPs; train personnel in best practices.
Support IT asset refresh programs (desktops, printers, peripherals).
Create training materials, quick guides, and checklists.
Document processes, recommend improvements, and reduce costs.
Collaborate with teams (Networks, Telephony, VTC) to resolve tickets.
Travel within the NCR (up to 10%) to support customer sites.
Qualifications
Active
DoD Top Secret/SCI clearance .
HS diploma + 5 years' experience, or Associate's degree + 3 years.
Active IAT Level II DoD 8570 Baseline Certification (e.g., Security+ce) or the ability to obtain within 2 weeks of an accepted offer.
3+ years maintaining Windows, Linux, and UNIX systems.
3+ years with Remedy or equivalent ticketing systems.
Proficiency in Microsoft Office (Word, Excel, PowerPoint, Project, SharePoint).
Strong documentation and reporting skills.
Experience with SCCM, ServiceNow, and remote troubleshooting tools.
Familiarity with tablets/eBooks (iPad, Surface Pro).
Reliable transportation and a valid driver's license.
Preferred
Associate's or higher degree.
Experience configuring Nortel/Avaya and Cisco VOIP phones.
Pay Range Pay Range: $57,850.00 – $104,575.00 (This is a general guideline only and is not a guarantee of compensation.)
Pay and Benefits Pay and benefits are fundamental to any career decision. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details at www.leidos.com/careers/pay-benefits.
About Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025.
Securing Your Data Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment‑related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment‑related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com.
If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.
Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.
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