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Dufry

Shift Manager

Dufry, Phoenix, Arizona, United States, 85003

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Summary The Commissary Shift Manager typically supports the Commissary Manager or Commissary Chef in routine operations, and is responsible for day-to-day supervising of non-management associates, assigning specified work to non-management associates, focusing on commissary level operation performance, coaching and developing non-management associates and performing all other responsibilities as directed by the business or assigned Management of which associate is capable of performing. This is a non-exempt position and typically reports to the Commissary Manager or Commissary Chef, depending on local requirements.

Essential Functions

Supervises the day-to-day activities of non-management associates

Assigns work responsibilities and ensures that all shifts are covered

Conducts and coordinates on-the-job training for associates, and ensures all associates receive basic skills training to perform their jobs

Resolves routine questions and problems and refers more complex issues to higher levels

Provides recommendations for hiring, firing, advancement, promotion or any other status change of associates within the store

Minimum Qualifications, Knowledge, Skills, and Work Environment

Requires up to 2 years of job-related experience in low volume and/or multi-unit Food and Beverage or food production operations or other related management experience

Demonstrates team management, delegation and issue resolution skills and the ability to multi-task

Demonstrates knowledge of HMSHost policies and product, service, quality, equipment and operations standards

Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with individuals

Equal Opportunity Employer (EOE) Equal Opportunity Employer (EOE) Minority/Female/Disabled/Veteran (M/F/D/V) Drug Free Workplace (DFW)

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