Kalahari Resorts
Help Deliver the Kalahari Experience
At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African‑inspired resorts offer world‑class dining, luxurious spas, thrilling entertainment, and cutting‑edge convention centers that redefine hospitality.
But we’re more than a resort. As a family‑owned company, our Promise is simple:
Lead with Love . This means caring deeply for our guests, associates, and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued.
Through our partnership with charity: water, we’re also committed to bringing clean water to one million people in Africa.
Waterpark Front Desk Supervisor Kalahari Resorts & Conventions is seeking a Waterpark Front Desk Supervisor. In this position you will be responsible for internal waterpark revenue sales, preparing reliable daily reports, assisting guests and processing transactions. The supervisor will oversee the waterpark front desk daily operations and team to achieve objectives in sales, employee retention, beyond‑expectations guest service and satisfaction, cleanliness, and sanitation.
As part of our team, you’ll embody our Promise to
Lead with Love
guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. Your professionalism and helpful attitude will set the tone for a positive overall impression of the Kalahari.
Key Responsibilities
Previous supervisory responsibility preferred
Must have excellent communication skills, good customer relation skills and have great attention to detail
Must be effective at listening to, understanding, and clarifying the issues raised by Associates, Supervisors, Department Heads, Senior Management, and guests.
What We’re Looking For
Reliable, detail‑oriented individuals who take pride in their work
A positive attitude and a personality focused on service
Willingness to work flexible and sometimes long hours, including weekends and holidays
A Sampling of Our Benefits
Career growth opportunities with promotion from within
401(k) matching, paid time off, and holiday compensation
Health, dental, and vision coverage for full‑time associates
Employee appreciation events, discounts, and perks at all resorts
Education assistance programs to help advance your career
Be Part of Something Extraordinary At Kalahari, we believe the best leaders
Lead with Love —because love builds trust, inspires growth, and creates experiences that last a lifetime. That’s why we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.
Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.
Locations Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA
Kalahari Resorts & Conventions is an Equal Opportunity Employer.
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But we’re more than a resort. As a family‑owned company, our Promise is simple:
Lead with Love . This means caring deeply for our guests, associates, and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued.
Through our partnership with charity: water, we’re also committed to bringing clean water to one million people in Africa.
Waterpark Front Desk Supervisor Kalahari Resorts & Conventions is seeking a Waterpark Front Desk Supervisor. In this position you will be responsible for internal waterpark revenue sales, preparing reliable daily reports, assisting guests and processing transactions. The supervisor will oversee the waterpark front desk daily operations and team to achieve objectives in sales, employee retention, beyond‑expectations guest service and satisfaction, cleanliness, and sanitation.
As part of our team, you’ll embody our Promise to
Lead with Love
guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. Your professionalism and helpful attitude will set the tone for a positive overall impression of the Kalahari.
Key Responsibilities
Previous supervisory responsibility preferred
Must have excellent communication skills, good customer relation skills and have great attention to detail
Must be effective at listening to, understanding, and clarifying the issues raised by Associates, Supervisors, Department Heads, Senior Management, and guests.
What We’re Looking For
Reliable, detail‑oriented individuals who take pride in their work
A positive attitude and a personality focused on service
Willingness to work flexible and sometimes long hours, including weekends and holidays
A Sampling of Our Benefits
Career growth opportunities with promotion from within
401(k) matching, paid time off, and holiday compensation
Health, dental, and vision coverage for full‑time associates
Employee appreciation events, discounts, and perks at all resorts
Education assistance programs to help advance your career
Be Part of Something Extraordinary At Kalahari, we believe the best leaders
Lead with Love —because love builds trust, inspires growth, and creates experiences that last a lifetime. That’s why we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.
Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.
Locations Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA
Kalahari Resorts & Conventions is an Equal Opportunity Employer.
#J-18808-Ljbffr