Logo
Electricenergyonline

Head of 24/7 Customer Care Operations

Electricenergyonline, Newark, New Jersey, us, 07175

Save Job

A utility service provider is seeking a Director of Customer Operations in Newark, NJ. This role involves leading a multi-site call center operation, managing customer service centers, and developing a high-performance culture focused on customer satisfaction. Candidates should possess a Bachelor's degree and 10 years of relevant experience with strong leadership and communication skills. This position offers a dynamic work environment aimed at fostering diversity and operational excellence. #J-18808-Ljbffr