TikTok
Product Policy Manager, Harassment and Bullying - Trust and Safety
TikTok, San Jose, California, United States, 95199
Product Policy Manager, Harassment and Bullying - Trust and Safety
Posted 1 day ago. San Jose, CA.
Responsibilitiesh3>
Monitor and track enforcement performance against key metrics to ensure effectiveness and identify areas for improvement.
Analyze data and insights into clear, actionable enforcement strategies for cross‑functional teams.
Identify, prioritize, and implement strategies to reduce the presence of potentially harmful content on the platform.
Develop enforcement signals and refine moderation strategies to improve accuracy and efficiency.
Design and advance proactive and reactive enforcement methodologies that extend beyond human moderation, collaborating with product teams to enhance automated model enforcement.
Review graphic and potentially offensive video content to ensure policy compliance.
Evaluate and improve training materials, while advocating for necessary tooling and technology enhancements to support enforcement efforts.
Collaborate with policy, product, engineering, research, operations, legal, and public relations teams to innovate and evolve safety strategies, leveraging the latest industry developments and best practices.
Minimum Qualifications
Bachelor’s or Master’s degree in public policy, political science, law, economics, behavioral sciences, or a related field.
3–5 years experience in Trust and Safety, with demonstrated exposure to policy enforcement and policy development.
Strong understanding of automation, model policy frameworks, and enforcement metrics.
Proficiency in data analysis to inform and optimize enforcement strategies.
Proven ability to exercise sound judgment and balance complex trade‑offs in developing principled enforcement strategies.
Experience collaborating effectively across international teams spanning multiple time zones.
Preferred Qualifications
Experience contributing to newly formed teams within established organizations.
Proven track record in launching innovative strategies and leading 0–1 initiatives.
Strong ability to build and maintain relationships with cross‑functional partners across multiple geographies.
Strong business judgment, with proven ability to influence stakeholders and communicate effectively.
About TikTok TikTok is the leading destination for short‑form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok’s global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us Inspiring creativity is at the core of TikTok’s mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy – a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We’re resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. We are passionate about fostering diverse voices and creating an environment that reflects the many communities we reach.
Trust & Safety Keeping our platform safe for the TikTok communities is a demanding and rewarding role that can be psychologically challenging for some. We share the potential hazards, risks, and implications in this unique line of work from the start, so our candidates are well informed before joining.
We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence‑based programs to promote and support physical and mental wellbeing throughout each employee's journey with us.
TikTok Accommodation TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request.
Job Information The base salary range for this position in the selected city is
$96,000–$217,023
annually. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the total package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day‑one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short‑term and long‑term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
Seniority Level: Not Applicable Employment Type: Full‑time Job Function: Other
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Responsibilitiesh3>
Monitor and track enforcement performance against key metrics to ensure effectiveness and identify areas for improvement.
Analyze data and insights into clear, actionable enforcement strategies for cross‑functional teams.
Identify, prioritize, and implement strategies to reduce the presence of potentially harmful content on the platform.
Develop enforcement signals and refine moderation strategies to improve accuracy and efficiency.
Design and advance proactive and reactive enforcement methodologies that extend beyond human moderation, collaborating with product teams to enhance automated model enforcement.
Review graphic and potentially offensive video content to ensure policy compliance.
Evaluate and improve training materials, while advocating for necessary tooling and technology enhancements to support enforcement efforts.
Collaborate with policy, product, engineering, research, operations, legal, and public relations teams to innovate and evolve safety strategies, leveraging the latest industry developments and best practices.
Minimum Qualifications
Bachelor’s or Master’s degree in public policy, political science, law, economics, behavioral sciences, or a related field.
3–5 years experience in Trust and Safety, with demonstrated exposure to policy enforcement and policy development.
Strong understanding of automation, model policy frameworks, and enforcement metrics.
Proficiency in data analysis to inform and optimize enforcement strategies.
Proven ability to exercise sound judgment and balance complex trade‑offs in developing principled enforcement strategies.
Experience collaborating effectively across international teams spanning multiple time zones.
Preferred Qualifications
Experience contributing to newly formed teams within established organizations.
Proven track record in launching innovative strategies and leading 0–1 initiatives.
Strong ability to build and maintain relationships with cross‑functional partners across multiple geographies.
Strong business judgment, with proven ability to influence stakeholders and communicate effectively.
About TikTok TikTok is the leading destination for short‑form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok’s global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us Inspiring creativity is at the core of TikTok’s mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy – a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We’re resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. We are passionate about fostering diverse voices and creating an environment that reflects the many communities we reach.
Trust & Safety Keeping our platform safe for the TikTok communities is a demanding and rewarding role that can be psychologically challenging for some. We share the potential hazards, risks, and implications in this unique line of work from the start, so our candidates are well informed before joining.
We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence‑based programs to promote and support physical and mental wellbeing throughout each employee's journey with us.
TikTok Accommodation TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request.
Job Information The base salary range for this position in the selected city is
$96,000–$217,023
annually. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the total package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day‑one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short‑term and long‑term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
Seniority Level: Not Applicable Employment Type: Full‑time Job Function: Other
#J-18808-Ljbffr