Ace Hardware Corporation
Ace Hardware Chambers Assistant Store Manager
Ace Hardware Corporation, Denver, Colorado, United States, 80285
Notice to Applicant about this Employer
You are applying for a job with an independently owned cooperative member of Ace Hardware Corporation, who operates this Ace Hardware store, not Ace Hardware Corporation. The independent store owner alone is responsible for and independently makes all decisions concerning employment related matters, including hiring, firing, discipline, supervision, staffing and scheduling.
Assistant Manager Job Description Major Job Responsibilities
Greet, welcome and work with customers to ensure that they have a positive experience in the store and that if they have a problem, it’s solved before they leave; this includes the use of Ace’s W.O.W. process,
Possess strong knowledge of store layout and most, if not all, of the store’s departments and services
Help the store achieve Ace’s Pinnacle status and perform well within the outlined metrics provided by Ace and the store’s management team
Use provided communication and own tools in an effort to help the team work in the most efficient way to best serve customers
Act as the store’s representative when necessary and set a great example for our staff
Help create a positive, professional, clean and safe environment
Utilize available resources to effectively solve problems
Pursue learning opportunities and trainings as recommended by the store’s management team(s) and by self identification. Facilitate training and share knowledge as necessary.
Remain in touch with daily operational goals and plans as outlined by store management
Have an awareness of store promotions and various advertisements, promote the Ace Rewards Program
Remain honest and communicative with customers, associates and management
Ensure that any call, page and in store order is answered to quickly, politely and efficiently
Help with regulating retail inventory to reduce shrinkage and maintain appropriate stock levels
Direct the shipping, receiving and inventory flow of the store as needed
Enforce safety policies and procedures; be a safety role model
Serve as a second set of eyes to cashiers, be an expert in Point of Sale, and authorize overrides and returns in alignment with company policies
Balance cash drawers and make inferences if something is not correct with drawers
Follow all opening and closing procedures in order to make sure the store is ready for customers and ready to be closed for the evening.
Other duties may be assigned as needed
Minimum Requirements
High school or GED, equivalent experience
A commitment to service excellence and customer satisfaction
Ability to work in teams and communicate frequently, well
Ability and willingness to work flexible hours including evenings, weekends and holidays depending on the needs of the business
Due to the potential of using power equipment and the store’s scheduled hours, applicants must be at least 16 years of age
Preferred Qualifications
Bilingual
Benefits
Merchandise discount
Training program
Flexible work hours
After 90 days of full time (30+ hours each week) employment, employer contribution to health and dental insurance are options; vision also available to associates by 100% self-paid premiums.
FLSA Status: Non-Exempt Company Introduction We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.
#J-18808-Ljbffr
Assistant Manager Job Description Major Job Responsibilities
Greet, welcome and work with customers to ensure that they have a positive experience in the store and that if they have a problem, it’s solved before they leave; this includes the use of Ace’s W.O.W. process,
Possess strong knowledge of store layout and most, if not all, of the store’s departments and services
Help the store achieve Ace’s Pinnacle status and perform well within the outlined metrics provided by Ace and the store’s management team
Use provided communication and own tools in an effort to help the team work in the most efficient way to best serve customers
Act as the store’s representative when necessary and set a great example for our staff
Help create a positive, professional, clean and safe environment
Utilize available resources to effectively solve problems
Pursue learning opportunities and trainings as recommended by the store’s management team(s) and by self identification. Facilitate training and share knowledge as necessary.
Remain in touch with daily operational goals and plans as outlined by store management
Have an awareness of store promotions and various advertisements, promote the Ace Rewards Program
Remain honest and communicative with customers, associates and management
Ensure that any call, page and in store order is answered to quickly, politely and efficiently
Help with regulating retail inventory to reduce shrinkage and maintain appropriate stock levels
Direct the shipping, receiving and inventory flow of the store as needed
Enforce safety policies and procedures; be a safety role model
Serve as a second set of eyes to cashiers, be an expert in Point of Sale, and authorize overrides and returns in alignment with company policies
Balance cash drawers and make inferences if something is not correct with drawers
Follow all opening and closing procedures in order to make sure the store is ready for customers and ready to be closed for the evening.
Other duties may be assigned as needed
Minimum Requirements
High school or GED, equivalent experience
A commitment to service excellence and customer satisfaction
Ability to work in teams and communicate frequently, well
Ability and willingness to work flexible hours including evenings, weekends and holidays depending on the needs of the business
Due to the potential of using power equipment and the store’s scheduled hours, applicants must be at least 16 years of age
Preferred Qualifications
Bilingual
Benefits
Merchandise discount
Training program
Flexible work hours
After 90 days of full time (30+ hours each week) employment, employer contribution to health and dental insurance are options; vision also available to associates by 100% self-paid premiums.
FLSA Status: Non-Exempt Company Introduction We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.
#J-18808-Ljbffr