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Niagara Bottling

Order Management Associate II

Niagara Bottling, Diamond Bar, California, United States, 91765

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Order Management Associate II

role at

Niagara Bottling .

At Niagara, we’re looking for Team Members who want to be part of achieving our mission to provide our customers the highest quality most affordable bottled water.

Consider Applying Here, If You Want To

Work in an entrepreneurial and dynamic environment with a chance to make an impact.

Develop lasting relationships with great people.

Have the opportunity to build a satisfying career.

We offer competitive compensation and benefits packages for our Team Members.

Order Management Associate II The Orders Management Associate III is responsible for processing orders in a timely and accurate manner, setting up new customers, and managing EDI trading partner information. This role will assist departments such as Planning, Customer Service, and Transportation as a subject matter expert and will play a crucial role in resolving any issues that arise during the order process.

Essential Functions

Process all orders in a timely and accurate manner.

Ensure all exceptions for EDI orders are handled outside the automated process.

Validate and resolve any issues that arise for all orders processed, including EDI, uploading orders, and manual entry.

Check for order errors (pricing issues, UOM issues, terms issues) and resolve them or contact the appropriate team for assistance.

Resolve any orders in the error table.

Utilize strong understanding of EDI processes and order management systems to ensure smooth operations.

Troubleshoot and resolve technical issues related to order processing, including uploading process for DTS loads.

Maintain database management and data integrity principles, as well as any DTS uploading files.

Use order management software and tools proficiently.

Please note this job description is not designed to contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without prior notice.

Qualifications

Minimum Qualifications:

4 Years – Experience in Field

4 Years – Experience in Position

4 Years – Experience managing people/projects

Preferred Qualifications:

6 Years– Experience in Field

6 Years – Experience working in Position

6 Years – Experience managing people/projects

experience may include a combination of work experience and education

Competencies Intermediate knowledge of and experience with Microsoft Word, Excel, and Outlook.

Excellent written and verbal communication skills

Strong communication and interpersonal skills.

Proven technical expertise with a track record of managing and resolving order processing issues.

This position embodies the values of Niagara’s LIFE competency model, focusing on the following key drivers of success:

Lead Like an Owner

Makes safety the number one priority

Keeps alert for safety issues and escalates immediately

Effectively prioritizes tasks based on department goals

Shows respect to others and confronts interpersonal issues directly

Prioritizes resolution of customer issues effectively

Responds promptly and honors commitments to internal and external customers

InnovACT

Makes recommendations to continuously improve policies, methods, procedures, and/or products

Demonstrates adaptability by reacting appropriately to unexpected changes in situations or circumstances

Increases performance through greater efficiency

Find a Way

Seeks to develop technical knowledge through learning from other experts

Understands interdepartmental impact of individual decisions and actions

Seeks solutions rather than placing blame

Empowered to be Great

Consistently looks for ways to improve one’s self through growth and development opportunities

Communicates clearly and promptly up, down, and across

Communicates effectively to manage expectations

Education

Minimum Required:

High School Diploma

Associate's Degree in Accounting or Finance or other related field

Preferred:

Bachelor's Degree in Accounting or Finance or other related field

Typical Compensation Range Pay Rate Type: Hourly

$28.59 - $37.88 / Hourly

Benefits Our Total Rewards package is thoughtfully designed to support both you and your family:

Paid Time Off for holidays, sick time, and vacation time

Paid parental and caregiver leaves

Medical, including virtual care options

Dental

Vision

401(k) with company match

Health Savings Account with company match

Flexible Spending Accounts

Expanded mental wellbeing benefits including free counseling sessions for all team members and household family members

Family Building Benefits including enhanced fertility benefits for IVF and fertility preservation plus adoption, surrogacy, and Doula reimbursements

Income protection including Life and AD&D, short and long-term disability, critical illness and an accident plan

Special discount programs including pet plans, pre-paid legal services, identity theft, car rental, airport parking, etc.

Tuition reimbursement, college savings plan and scholarship opportunities

And more!

https://careers.niagarawater.com/us/en/benefits

*Los Angeles County applicants only** Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and any other applicable local and state laws.

Any employment agency, person or entity that submits a résumé into this career site or to a hiring manager does so with the understanding that the applicant's résumé will become the property of Niagara Bottling, LLC. Niagara Bottling, LLC will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.

Employment agencies that have fee agreements with Niagara Bottling, LLC and have been engaged on a search shall submit résumé to the designated Niagara Bottling, LLC recruiter or, upon authorization, submit résumé into this career site to be eligible for placement fees.

Niagara Plant Name

CORP-MAIN

Seniority level Mid‑Senior level

Employment type Full‑time

Job function Finance

Industries Food and Beverage Services

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