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Island Hospitality

General Manager

Island Hospitality, Olympia, Washington, United States

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Description

As the

General Manager,

you will be responsible for the overall success of the hotel. You will plan and supervise the activities of a diverse workforce to ensure the smooth and profitable running of the business. You will plan short-term, long-term, and day-to-day operations of your property. Your daily activities may involve conflict resolution, guiding your team to reach new goals, and providing necessary business reports to the corporate office. You will have the full backing of your corporate team just a phone call or email away!

This position may require flexible scheduling availability.

Job Requirements

Ensure that departments achieve or exceed guest's service expectations

Meet or exceed budgeted profit and margin for the hotel

Accurately forecast revenue/cost problems and manages the timing of discretionary expenditures to utilize cash flow

Analyze financial and operational information on an ongoing basis to adjust business plans, labor requirements, and operating costs

Ensure hotel staff is trained in financial control procedures for cash, vouchers, inventories, and receivables and that these procedures are regularly followed

Identifies major revenue and expense opportunities and possible problems

Assist team leaders in meeting and exceeding AOS goals

Develop and implement marketing and sales plans based on demand segments and to maximize REVPAR and Market Share Actively sell through sales calls, property tours, etc.

Periodically inspect rooms, building exterior, parking lot, etc.

Manage human resources functions including recruiting, hiring, onboarding, performance evaluations, training, and disciplinary actions

Job Qualifications

Knowledge of the principal competition for each market segment

Highly motivated team player with strong initiative and desire for achievement

Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary

Ability to work well in stressful situations

Readily available and approachable for all guests while providing excellent guest service

Valid Driver's License is required

Training Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered.

Team Member Wellness Program How We Thank You For All You Bring To The Team

Rewarding Benefits Package

Healthcare including Medical, Dental, and Vision Insurance

HSA & FSA plans available!

Dependent care FSA

Identity Theft Protection Insurance Commuter benefits including transit & parking

Pet Insurance

PTO and Payroll Incentives for Annual Wellness Exams

Employee Assistance Program

Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services

Paid Sick and Vacation Time

Family Leave

401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution

Rewarding Hard Work

Incentive based bonus program

Free room nights at our hotels and employee discounts within your hotel brand

Discounts for friends and family within your hotel brand

Team Member recognition and bonus

Discounted tickets to theme parks, musical, movies, and more through Tickets at Work

Career Growth through our in-house training program with a path personalized to your desired goals

Referral bonus program to ANY of our locations

Equal Opportunity Employer Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.

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