Top Secret Help Desk Analyst – IT Support

A leading technical services provider in Schenectady, NY is seeking a Help Desk Analyst. The role requires providing support for incidents and service requests while possessing an active Q or Top Secret security clearance. Responsibilities include triaging tickets, managing accounts, and troubleshooting hardware/software issues. Candidates should have a high school diploma and relevant IT experience. The position offers a competitive hourly rate ranging from $25 to $36. #J-18808-Ljbffr