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Oh My Cream limited

Floating Store Manager - London Retail - Store Manager ·

Oh My Cream limited, Chelsea, Massachusetts, us, 02150

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We are currently looking for a Floating Store Manager for our London network. As a Floating Store Manager, you will oversee and ensure the operational success of several Oh My Cream boutiques, while delivering an exceptional client experience.

If you are passionate about beauty, have strong leadership skills, and proven experience in retail management, we’d love to have you on board!

What we offer:

Monthly commission

based on turnover achieved

One weekend off

per month (except in December)

Day-off

offered

on the

birthday date

Extensive and ongoing training

on products and facials

40% discount

on products

5 sick days per calendar year

after your probation period

28 days holiday

inclusive of Bank Holidays

Company pension scheme

after qualifying period

An ethical and committed company :

We have been a Mission-Driven Company since 2023 and aim to achieve B-Corp certification in 2025

Your mission:

Oversee and supervise the daily operations of your assigned stores

Drive store performance by managing sales operations and monitoring key indicators: revenue, average basket size, conversion rate, team objectives, etc.

Boost sales by maintaining high standards in customer service and store image

Lead your teams in line with Oh My Cream values

Manage all store operations (HR, stock, etc.) and ensure the highest standards of presentation, merchandising, and cleanliness

Ensure all internal procedures are respected

➡️ You will also lead by example by performing the following duties :

Provide a personalized welcome to each customer

Perform our expert, tailor‑made facial treatments using Dermalogica, Tata Harper, and Oh My Cream Skincare (if you hold a recognized beauty therapy qualification)

Advise, sell, and build customer loyalty

Help grow store turnover

Run masterclasses and brand events in-store

Manage stock, replenishment, and store organization

Profile:

You are passionate about beauty and skincare, with a true appetite for expertise

You are energetic, positive, eager to learn, and love advising customers and sharing your passion with a loyal and informed clientele

You have excellent interpersonal skills, impeccable presentation, and always maintain a cheerful attitude

You have solid experience in managing retail stores, ideally in the beauty or luxury sector

You are autonomous and capable of managing several stores across the London area

You adapt easily to different team dynamics and customer profiles

You are mobile and available to work across all our London locations

Level 2 or Level 3 Beauty Therapy qualification

is a

plus ! If not, a strong knowledge and background in the beauty industry is required.

Key skills for this role:

Excellent people skills

Autonomy

Ability to motivate and mobilize teams

Strong customer service mindsetCommercial awareness and ability to grow sales

Interview process: Oh My Cream is committed to inclusive hiring by ensuring equal treatment of all applications and offering the same opportunities to talents from all backgrounds.

Video interview with our Head of recruitment

Final interview with our Area Manager and / or Boutique Manager

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