Medtronic plc
We anticipate the application window for this opening will close on - 5 Dec 2025At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.# **A Day in the Life**At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.As part of our HR Digital and AI Transformation, the HR organization is advancing a bold, future-focused strategy to build a digital-first operating model that redefines how HR delivers value. Our vision is to harness the power of AI—particularly Agentic AI platforms—to create frictionless, personalized employee experiences, unlock innovation, and drive operational excellence. As a senior AI solution engineer, you will help drive intelligent automation across the employee lifecycle. This role focuses on building scalable, AI-powered HR solutions using platforms such as Moveworks, ServiceNow, Workday, Snowflake, Databricks and UiPath while leveraging advanced LLMs to enhance employee experience and operational efficiency.At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. In-person exchanges are invaluable to our work. We’re working a minimum of 4 days a week onsite as part of our commitment to fostering a culture of professional growth and cross-functional collaboration as we work together to engineer the extraordinary.Responsibilities may include the following and other duties may be assigned.**AI & Automation Engineering*** Design and implement intelligent HR workflows and virtual agents using Moveworks, ServiceNow Virtual Agent, and Workday Extend.* Develop and optimize conversational AI experiences LLMs for HR use cases (e.g., policy Q&A, case resolution, onboarding support).* Apply prompt engineering and fine-tuning techniques to improve model performance and contextual relevance.**Platform Configuration & Customization*** Configure workflows, business rules, and data models in ServiceNow, Workday and other HR systems and applications* Integrate agentic platforms with core HRIS systems (e.g., Workday, SuccessFactors) and third-party tools via REST APIs, webhooks, and middleware.* Collaborate with platform architects to ensure scalable and secure solution design.**Monitoring & Optimization*** Analyze usage of metrics, resolution rates, and feedback to continuously improve automation logic and user experience.* Implement A/B testing and performance tuning for virtual agents and RPA bots.* Continuously improve automation logic, NLP accuracy, and user experience based on analytics and feedback.**Collaboration & Agile Delivery*** Work closely with HR product owners, business analysts, architects and IT teams in an agile environment.* Participate in sprint planning, backlog grooming, and solution demos.**Required Technical Skills:*** **Agentic Platforms:** Move works Studio, ServiceNow Virtual Agent Designer, Workday Extend* **LLMs & NLP:** prompt engineering, embeddings, vector search* **RPA Tools:** UiPath Studio, Orchestrator, Automation Hub* **Programming Languages:** Python, PowerShell (for automation scripting), JavaScript* **Integration & APIs:** APIs, JSON, OAuth, Postman, YAML**Minimum Requirements:*** Bachelor’s degree plus 4+ years of experience in AI solution development, automation engineering, or platform configuration (or 2+ years with an advanced degree).* Hands-on experience with at least one agentic platform and one RPA tool.**Nice to Have:*** Bachelor’s degree in computer science, Information Systems, or related field.* Experience with Workday Studio or ServiceNow Flow Designer.* Exposure to enterprise-grade LLMs and vector databases.* Knowledge of HR compliance, data privacy, and security standards.* Continuous learner with a passion for exploring new technologies and process optimization methodologies* Data & Analytics: SQL/Snowflake/Databricks* Familiarity with HR processes such as onboarding, case management, and employee support.* Strong analytical, communication, and problem-solving skills.**Physical Job Requirements**The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.# **Benefits & Compensation****Medtronic offers a competitive Salary and flexible Benefits Package**
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.
We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.Salary ranges for U.S (excl. PR) locations (USD):$100,000.00 - $150,000.00This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).## ## The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program). The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums). Regular employees are those who are not temporary, such as interns.
Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico. Further details are available at the link below:# **About Medtronic**# We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference #J-18808-Ljbffr
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.
We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.Salary ranges for U.S (excl. PR) locations (USD):$100,000.00 - $150,000.00This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).## ## The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program). The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums). Regular employees are those who are not temporary, such as interns.
Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico. Further details are available at the link below:# **About Medtronic**# We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference #J-18808-Ljbffr