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Publicis Media

Director, Client Management

Publicis Media, Charlotte, North Carolina, United States, 28245

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Company Description Publicis Media Exchange (PMX) is the global media platform for Publicis Groupe [Euronext Paris FR0000130577, CAC 40]. PMX is an omnichannel activation powerhouse that drives smart application of investment through leveraging scale, marketplace innovation, deeper partnerships and intelligence. PMX is at the forefront of the converging marketplace executing data-informed, tech-enabled media to help marketers connect with consumers in a measurable way.

Overview Bespoke is looking for a highly motivated individual to join the team as an Account Director who will manage a set of dynamic brand clients and internal contributors to drive partnership results and growth. The Account Director will provide strategic leadership & oversight of numerous key clients, collaborating with internal and external teams to ensure quality of relationship and work outputs. The position will be fast‑paced and requires strong project management, strategy, creative, analytics and collaboration skills in leading day‑to‑day working relationships with client and partners. Important characteristics for success in this role are solid verbal and written communication skills, strong organizational and multi‑tasking skills, interpersonal skills and a proactive approach. The Director will oversee an internal team of account staff and resources, which will vary based on client needs. Must have experience in client management, sponsorship strategy and activation across various sports and entertainment properties including: NFL, MLB, NBA, NHL, MLS, NWSL, WNBA, college properties, community and lifestyle events.

Responsibilities

Work closely with the client to implement and complete the program(s) as it aligns with the client’s goals and objectives

Serve as primary point of contact for clients and partners, setting the tone for regular and informal check‑ins, status meetings, troubleshooting and advancing the business

Support and embody our mission and values in all interactions, both internally and externally

Demonstrate strategic and creative thinking, problem solving, and individual initiative as a trusted advisor, leader and teammate

Maintain a good working relationship with key collaborators and work alongside client partners to solve business challenges, successfully manage projects through problem solving and flawless execution

Use forward‑thinking initiative to identify the next best strategic opportunities to continue to deliver top results for clients

Provide excellent partner service through quick response times and effectively delivering and meeting client expectations, ensuring highest level of satisfaction

Insatiable learning drive to understand the competitive landscape and industry trends to help drive forward‑thinking results for clients

Genuine eagerness to work with, mentor, encourage and learn from a diverse and dedicated team

Play an active role driving integration, collaboration, communications and best practice sharing across the organization

Provide reports and updates to internal and external teams as needed

When applicable, travel for the purpose of planning and leading execution of programs

Cooperatively take on other duties, roles or responsibilities as assigned

Qualifications

College degree with 10+ years of relevant experience with a minimum of 7 years of direct experience in client & project management within a consulting organization, agency, brand, or team/league.

Thorough understanding of the sports, media and entertainment landscape

Excellent business writing, presentation, communication and interpersonal skills

Desire to work in a fast‑paced, evolving, growing, dynamic and challenging environment

Strong interpersonal skills and the ability to build and foster key business relationships

Creative, adaptive personality that can collaborate with senior‑level executives

Excellent attention to detail with a solution‑oriented attitude, willing to problem solve on short timelines

Experience in development and management of budgets

Ability to remain calm under pressure, multi‑task and prioritize workload while coordinating with others to proactively meet deadlines

Must be comfortable working independently under deadlines and as an integral part of a team

Experience managing direct reports and diverse account teams

High‑level proficiency with Microsoft Office applications; advanced skills in PowerPoint, Word and Excel for deck development and budget management

Ability to work traditional and non‑traditional office hours as needed

Willingness to travel to various event locations and execute on‑site as needed

Additional Information

This position is a Full‑Time role. Salary will be based on a variety of factors including relevant experience, knowledge, skills and other factors permitted by law. The salary will be just one component of the total compensation package for employees which will include a range of medical, dental, vision, paid time off, bonus potential, and/or other benefits.

Compensation decisions depend on the circumstances of each role. This position will be in person, based in Charlotte, North Carolina, at our Headquarters Office.

Our Publicis Groupe motto “Viva La Différence” means we’re better together, and we believe that our differences make us stronger. It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent.

Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.

If you require accommodation or assistance with the application or onboarding process specifically, please contact USMSTACompliance@publicis.com. All your information will be kept confidential according to EEO guidelines.

Compensation Range: $73,910.00 – $96,140.00 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 12/2/2025.

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