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Hub Group

General Manager, Final Mile

Hub Group, Oakdale, Pennsylvania, United States, 15071

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The General Manager is responsible for all aspects of warehousing and delivery operations in their Ecosystem, emphasizing the continuous development of professional relationships with clients, ISP’s, customers, and employees while driving results across the operation.

This role requires a strong leader with a proven track record in warehouse management, including inventory control, logistics, team leadership, and process improvement. The successful candidate will be instrumental in optimizing workflow, managing budgets, implementing best practices, and fostering a culture of continuous improvement and safety.

Job Functions

Oversight of all delivery functions, warehouse functions, and client relations including:

Claims management

Oversee maintenance of all client vehicles

Compliance

Inventory management

Execution of process and workflow optimization

Recruitment, development and retention of employees and ISP’s

Accountable for key business results and accountable for:

Safety and Compliance Audits

Employee Driver Safety Program management

Personnel/team development and metrics as defined by the client

Productivity and KPI data

Financial P&L – meet or exceed goals set for the Ecosystem

Client and customer satisfaction

Conduct bi-yearly performance reviews for all direct reports

Various other special projects and responsibilities as assigned

Minimum Qualifications

Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field.

5 years of progressive experience in warehouse operations, with at least 3 years in a leadership role.

Proven expertise in warehouse operations, including receiving, storage, picking, packing, and shipping.

Strong knowledge of inventory management principles and best practices.

Demonstrated experience with Warehouse Management Systems (WMS).

Excellent leadership, communication, and interpersonal skills.

Strong analytical and problem-solving abilities.

Ability to travel as necessary to support designated territory, approximately 30-50% local travel.

Willing to work a schedule that may include early mornings, overnights, weekends, and some holidays.

Ability to be available on an on-call basis.

Demonstrated key characteristics of a successful General Manager (as described above).

Valid Driver’s License.

Previous experience in Warehouse or 3PL operations is a plus.

Salary Range: $87,000 - $96,500/year base salary plus eligibility for additional incentive program

This is an estimated range based on the circumstances at the time of posting, however it may change based on a combination of factors, including but not limited to skills, experience, education, market factors, geographical location, budget, and demand.

Benefits We offer a comprehensive benefits plan including:

Medical

Dental

Vision

Flexible Spending Account (FSA)

Employee Assistance Program (EAP)

Life & AD&D Insurance

Disability

Paid Time Off

Paid Holidays

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