Agiliti
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Service Operations Admin
role at
Agiliti .
Job Title Service Operations Administrator - Corporate I
Company Agiliti
Location City Eden Prairie
Location State Minnesota
Primary Job Location Corporate, MN
Pay Range $19.54 - $30.45 per hour
Seniority Level Entry level
Employment Type Full-time
Job Function Information Technology
Industries Medical Equipment Manufacturing
Job Purpose And Requirements The Service Operations Administrator - Corporate is responsible for internal support and external customers. This role consists of data management, work order management, and customer‑facing program assignments. The person will work with the assigned supervisor to operationalize the customer contract strategy and relationships to reduce cost, enhance service quality, and mitigate risk.
Responsibilities
Creating and maintaining asset profiles and service tickets with a high level of accuracy
Retrieving, reviewing, and processing documentation from internal and external customers to ensure contractual accuracy and completion
Executing and understanding all department standard operating procedures
Working closely with technical staff to ensure resolution of service level issues in a timely manner
Assisting in achieving full compliance with medical equipment management programs
Working toward end‑of‑month calendar deliverables in support of customer deadlines, compliance standards, and operational goals
Adhering to month‑end procedures, requirements, and timelines
Supporting quality control efforts to align revenue and expense activities
Qualifications
Bachelor’s degree in Business Administration strongly preferred but not required
0–3 years of administrative or applicable experience
Demonstration of organizational effectiveness
Desire to cultivate skills to grow professionally
Cooperative and contributing team member committed to high‑level service for internal and external customers
Exhibits flexibility in work schedule to meet customer needs
Desire to learn and establish expertise in product, market, profession, or area of expertise
Time‑management and organizational skills
Ability to sit, stand, lift, bend, and stoop numerous times throughout the day
Disclaimer This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all details or a step‑by‑step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department and the company.
Equal Employment Opportunity Statement Agiliti is an equal‑employment‑opportunity employer that provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, age, physical or mental disability, genetic information, marital status, status as a veteran, military service, or any other characteristic protected by applicable federal, state, or local civil‑rights laws. Agiliti will provide reasonable accommodations for qualified individuals with disabilities. Agiliti strictly prohibits retaliation against individuals who make good‑faith reports of alleged violations of this policy or who cooperate in Agiliti’s investigation of such reports.
Vaccination Requirement Applicants may be required to obtain certain vaccinations, or provide proof of current vaccination status, based on customer and/or company requirements. If vaccination is required, Agiliti will provide specific directions and cover the expense at a participating clinic. This includes the COVID‑19 vaccination.
Benefits Agiliti offers a robust suite of benefits for regular, full‑time, non‑union employees including: health insurance options for medical, dental, and vision plans; short‑ and long‑term disability plans; flexible spending accounts; health savings accounts; life insurance options; paid time off; 401(k) saving plan with employer match; employee discounts; tuition reimbursement; daily pay program; employee assistance program; and wellness programs.
Contact If you require assistance with your application, please contact recruiting@agilitihealth.com.
#J-18808-Ljbffr
Service Operations Admin
role at
Agiliti .
Job Title Service Operations Administrator - Corporate I
Company Agiliti
Location City Eden Prairie
Location State Minnesota
Primary Job Location Corporate, MN
Pay Range $19.54 - $30.45 per hour
Seniority Level Entry level
Employment Type Full-time
Job Function Information Technology
Industries Medical Equipment Manufacturing
Job Purpose And Requirements The Service Operations Administrator - Corporate is responsible for internal support and external customers. This role consists of data management, work order management, and customer‑facing program assignments. The person will work with the assigned supervisor to operationalize the customer contract strategy and relationships to reduce cost, enhance service quality, and mitigate risk.
Responsibilities
Creating and maintaining asset profiles and service tickets with a high level of accuracy
Retrieving, reviewing, and processing documentation from internal and external customers to ensure contractual accuracy and completion
Executing and understanding all department standard operating procedures
Working closely with technical staff to ensure resolution of service level issues in a timely manner
Assisting in achieving full compliance with medical equipment management programs
Working toward end‑of‑month calendar deliverables in support of customer deadlines, compliance standards, and operational goals
Adhering to month‑end procedures, requirements, and timelines
Supporting quality control efforts to align revenue and expense activities
Qualifications
Bachelor’s degree in Business Administration strongly preferred but not required
0–3 years of administrative or applicable experience
Demonstration of organizational effectiveness
Desire to cultivate skills to grow professionally
Cooperative and contributing team member committed to high‑level service for internal and external customers
Exhibits flexibility in work schedule to meet customer needs
Desire to learn and establish expertise in product, market, profession, or area of expertise
Time‑management and organizational skills
Ability to sit, stand, lift, bend, and stoop numerous times throughout the day
Disclaimer This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all details or a step‑by‑step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department and the company.
Equal Employment Opportunity Statement Agiliti is an equal‑employment‑opportunity employer that provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, age, physical or mental disability, genetic information, marital status, status as a veteran, military service, or any other characteristic protected by applicable federal, state, or local civil‑rights laws. Agiliti will provide reasonable accommodations for qualified individuals with disabilities. Agiliti strictly prohibits retaliation against individuals who make good‑faith reports of alleged violations of this policy or who cooperate in Agiliti’s investigation of such reports.
Vaccination Requirement Applicants may be required to obtain certain vaccinations, or provide proof of current vaccination status, based on customer and/or company requirements. If vaccination is required, Agiliti will provide specific directions and cover the expense at a participating clinic. This includes the COVID‑19 vaccination.
Benefits Agiliti offers a robust suite of benefits for regular, full‑time, non‑union employees including: health insurance options for medical, dental, and vision plans; short‑ and long‑term disability plans; flexible spending accounts; health savings accounts; life insurance options; paid time off; 401(k) saving plan with employer match; employee discounts; tuition reimbursement; daily pay program; employee assistance program; and wellness programs.
Contact If you require assistance with your application, please contact recruiting@agilitihealth.com.
#J-18808-Ljbffr