Nonprofit HR
Vice President, Housing Choice Voucher Program
Nonprofit HR, New Haven, Connecticut, us, 06540
Vice President, Housing Choice Voucher Program
ElmCityCommunities | HousingAuthorityofNewHaven
Lead Boldly. Expand Opportunity. Shape the Future of Housing Access.
ElmCityCommunities (ECC) is nationally recognized for its ...to better serve families and communities. Through both its Moving to Work (MTW) flexibility and its strong history of high‑performing programs, ECC is expanding what is possible in the Housing Choice Voucher (HCV) space, centering equity, innovation, and long‑term community impact.
We are seeking a
Vice President of Housing Choice Voucher Program , a visionary, entrepreneurial, and highly skilled leader who can deliver operational excellence while identifying growth opportunities that expand ECC’s footprint across Connecticut and beyond. This is a rare opportunity for a seasoned housing professional who thrives at the intersection of compliance, strategy, business development, and community impact.
In this highly influential role you will oversee one of ECC’s largest divisions, ensuring exceptional day‑to‑day program administration while also pursuing strategic partnerships, consulting opportunities, and innovative program models that strengthen ECC’s leadership in the national housing arena.
The Opportunity As Vice President of HCV, you will be responsible for the full administration, performance, and strategic evolution of both MTW and non‑MTW Housing Choice Voucher programs. You’ll provide decisive, forward‑thinking leadership that ensures ECC meets the highest standards of HUD compliance, customer service, and fiscal responsibility, while also expanding housing opportunities for thousands of families.
This role is ideal for someone who brings operational mastery, policy fluency, and a business‑oriented approach to growth. You will identify new markets, develop innovative partnerships, consult with other Housing Authorities, and serve as a thought leader representing ECC’s expertise locally and nationally.
This is not only an administrative leadership role, it is an opportunity to shape the future of housing access, drive impact across regions, and broaden ECC’s influence in the affordable housing landscape.
What You’ll Do Strategic Program Leadership
Develop and execute long‑term strategic plans for HCV operations aligned with ECC’s mission, MTW goals, and HUD requirements.
Lead program innovation by contributing to MTW Annual Plans and Reports.
Establish performance goals, utilization targets, and operational metrics across the HCVDivision.
Design solutions that expand housing opportunities and respond to market constraints.
Drive optimization initiatives to ensure high utilization, strong SEMAP performance, and maximum impact.
Operational Excellence & Compliance
Oversee all program components: MTW, HCV, VASH, RAD, SRO, special vouchers, and LIPH certifications.
Ensure full compliance with HUD regulations, HOTMA provisions, SEMAP indicators, and ECC/HANH policies.
Direct eligibility determinations, waiting‑list management, intake, briefings, and recertifications.
Lead policy development and updates to the Administrative Plan and ACOP.
Maintain data integrity and reporting accuracy through HUD PIC/HIP systems.
Service Center Operations
Direct Service Center activities ensuring exceptional service to residents, landlords, and community partners.
Oversee customer service operations, waiting‑list administration, landlord engagement, and briefing sessions.
Ensure timely, accurate reporting and consistent program communication.
Housing Quality Standards & NSPIRE Oversight
Manage HQS and NSPIRE inspection programs, including scheduling, QC, and abatement.
Serve as Contract Administrator for inspection vendors and ensure contractor performance.
Oversee reasonableness protocol, self‑certification processes, and compliance with new NSPIRE standards.
Financial Management & Budget Oversight
Develop and manage annual operating budgets for the HCVDivision.
Forecast voucher utilization, monitor expenditures, and optimize MTW funding strategies.
Oversee HAP, utility allowances, payment standards, and rent reasonableness updates.
Staff Leadership & Development
Recruit, supervise, mentor, and develop a diverse and high‑performing team.
Establish clear operating procedures and provide training on policy and procedural changes.
Build a learning‑oriented culture that supports excellence, accountability, and professional growth.
Specialized Program Leadership
Oversee PBV program solicitations, HAP contract management, and renewals.
Manage the Family Self‑Sufficiency (FSS) program and coordinate with resident services.
Lead portability operations and implement fraud prevention systems.
Stakeholder Engagement & Reporting
Prepare monthly reports for ECC/HANH leadership and the Board of Commissioners.
Serve as key representative to HUD, partner agencies, and community organizations.
Collaborate across ECC departments, including Planning, Modernization, and Glendower Development—on relocation and development activities.
Build strong relationships with landlords, vendors, and partner organizations.
What You Bring We invite candidates who bring a mix of technical depth, leadership capacity, and entrepreneurial drive. Successful candidates will have:
Education & Experience
Master’s degree + 5 years of HCV experience or higher.
Bachelor’s degree + 7 years of HCV experience or higher.
High School Diploma + 15 years of progressively responsible HCV program management.
Minimum 5 years supervising Section 8 and HUD Public Housing operations.
Background in public administration, social services, or a related field strongly preferred.
Specialized Knowledge
Comprehensive understanding of HUD programs, Section 8 regulations, and fair‑housing requirements.
Knowledge of Connecticut landlord/tenant laws and housing codes.
Experience with MTW operations, program flexibility, and policy innovation.
Familiarity with property‑management expectations in assisted housing.
Leadership Skills
Proven ability to direct large, diverse teams in complex administrative environments.
Strong communication, coaching, and performance‑management skills.
Demonstrated ability to meet utilization goals, SEMAP targets, and compliance benchmarks.
Strategic problem‑solving and analytical abilities.
Technical Strengths
Proficiency with housing‑management information systems.
Strong data analysis, reporting, and technical writing skills.
Ability to prepare representations, documentation, and policy materials.
Advanced Microsoft Office and systems proficiency.
Compensation & Benefits This is a full‑time, leadership‑level position offering a competitive salary, robust benefits, and opportunities for professional growth within a mission‑driven organization committed to innovation, community impact, and equity.
Salary Range $119,000–$146,000, depending on experience and qualifications.
Equity & Inclusion ElmCityCommunities and the Housing Authority of New Haven are proud Equal Opportunity Employers. We strongly encourage applicants from diverse backgrounds—including people of color, women, LGBTQ+ individuals, veterans, and people with disabilities—to apply. We are committed to accessibility and reasonable accommodation throughout the hiring process.
Our Commitment to Diversity, Equity, Inclusion & Belonging Nonprofit HR is committed to fostering and maintaining a work environment where diversity, equity, and inclusion (DEI) are fully integrated into everything we do for the benefit of our employees and the clients that we serve. To fully realize our goal, we prioritize our understanding of the complexities of DEI within our workforce to inform our approach to talent management. We believe that this guides how we do our work, advise our clients to operationalize DEI, and position our content and educational opportunities to strengthen the talent‑management capacity of the social impact sector.
#J-18808-Ljbffr
ElmCityCommunities | HousingAuthorityofNewHaven
Lead Boldly. Expand Opportunity. Shape the Future of Housing Access.
ElmCityCommunities (ECC) is nationally recognized for its ...to better serve families and communities. Through both its Moving to Work (MTW) flexibility and its strong history of high‑performing programs, ECC is expanding what is possible in the Housing Choice Voucher (HCV) space, centering equity, innovation, and long‑term community impact.
We are seeking a
Vice President of Housing Choice Voucher Program , a visionary, entrepreneurial, and highly skilled leader who can deliver operational excellence while identifying growth opportunities that expand ECC’s footprint across Connecticut and beyond. This is a rare opportunity for a seasoned housing professional who thrives at the intersection of compliance, strategy, business development, and community impact.
In this highly influential role you will oversee one of ECC’s largest divisions, ensuring exceptional day‑to‑day program administration while also pursuing strategic partnerships, consulting opportunities, and innovative program models that strengthen ECC’s leadership in the national housing arena.
The Opportunity As Vice President of HCV, you will be responsible for the full administration, performance, and strategic evolution of both MTW and non‑MTW Housing Choice Voucher programs. You’ll provide decisive, forward‑thinking leadership that ensures ECC meets the highest standards of HUD compliance, customer service, and fiscal responsibility, while also expanding housing opportunities for thousands of families.
This role is ideal for someone who brings operational mastery, policy fluency, and a business‑oriented approach to growth. You will identify new markets, develop innovative partnerships, consult with other Housing Authorities, and serve as a thought leader representing ECC’s expertise locally and nationally.
This is not only an administrative leadership role, it is an opportunity to shape the future of housing access, drive impact across regions, and broaden ECC’s influence in the affordable housing landscape.
What You’ll Do Strategic Program Leadership
Develop and execute long‑term strategic plans for HCV operations aligned with ECC’s mission, MTW goals, and HUD requirements.
Lead program innovation by contributing to MTW Annual Plans and Reports.
Establish performance goals, utilization targets, and operational metrics across the HCVDivision.
Design solutions that expand housing opportunities and respond to market constraints.
Drive optimization initiatives to ensure high utilization, strong SEMAP performance, and maximum impact.
Operational Excellence & Compliance
Oversee all program components: MTW, HCV, VASH, RAD, SRO, special vouchers, and LIPH certifications.
Ensure full compliance with HUD regulations, HOTMA provisions, SEMAP indicators, and ECC/HANH policies.
Direct eligibility determinations, waiting‑list management, intake, briefings, and recertifications.
Lead policy development and updates to the Administrative Plan and ACOP.
Maintain data integrity and reporting accuracy through HUD PIC/HIP systems.
Service Center Operations
Direct Service Center activities ensuring exceptional service to residents, landlords, and community partners.
Oversee customer service operations, waiting‑list administration, landlord engagement, and briefing sessions.
Ensure timely, accurate reporting and consistent program communication.
Housing Quality Standards & NSPIRE Oversight
Manage HQS and NSPIRE inspection programs, including scheduling, QC, and abatement.
Serve as Contract Administrator for inspection vendors and ensure contractor performance.
Oversee reasonableness protocol, self‑certification processes, and compliance with new NSPIRE standards.
Financial Management & Budget Oversight
Develop and manage annual operating budgets for the HCVDivision.
Forecast voucher utilization, monitor expenditures, and optimize MTW funding strategies.
Oversee HAP, utility allowances, payment standards, and rent reasonableness updates.
Staff Leadership & Development
Recruit, supervise, mentor, and develop a diverse and high‑performing team.
Establish clear operating procedures and provide training on policy and procedural changes.
Build a learning‑oriented culture that supports excellence, accountability, and professional growth.
Specialized Program Leadership
Oversee PBV program solicitations, HAP contract management, and renewals.
Manage the Family Self‑Sufficiency (FSS) program and coordinate with resident services.
Lead portability operations and implement fraud prevention systems.
Stakeholder Engagement & Reporting
Prepare monthly reports for ECC/HANH leadership and the Board of Commissioners.
Serve as key representative to HUD, partner agencies, and community organizations.
Collaborate across ECC departments, including Planning, Modernization, and Glendower Development—on relocation and development activities.
Build strong relationships with landlords, vendors, and partner organizations.
What You Bring We invite candidates who bring a mix of technical depth, leadership capacity, and entrepreneurial drive. Successful candidates will have:
Education & Experience
Master’s degree + 5 years of HCV experience or higher.
Bachelor’s degree + 7 years of HCV experience or higher.
High School Diploma + 15 years of progressively responsible HCV program management.
Minimum 5 years supervising Section 8 and HUD Public Housing operations.
Background in public administration, social services, or a related field strongly preferred.
Specialized Knowledge
Comprehensive understanding of HUD programs, Section 8 regulations, and fair‑housing requirements.
Knowledge of Connecticut landlord/tenant laws and housing codes.
Experience with MTW operations, program flexibility, and policy innovation.
Familiarity with property‑management expectations in assisted housing.
Leadership Skills
Proven ability to direct large, diverse teams in complex administrative environments.
Strong communication, coaching, and performance‑management skills.
Demonstrated ability to meet utilization goals, SEMAP targets, and compliance benchmarks.
Strategic problem‑solving and analytical abilities.
Technical Strengths
Proficiency with housing‑management information systems.
Strong data analysis, reporting, and technical writing skills.
Ability to prepare representations, documentation, and policy materials.
Advanced Microsoft Office and systems proficiency.
Compensation & Benefits This is a full‑time, leadership‑level position offering a competitive salary, robust benefits, and opportunities for professional growth within a mission‑driven organization committed to innovation, community impact, and equity.
Salary Range $119,000–$146,000, depending on experience and qualifications.
Equity & Inclusion ElmCityCommunities and the Housing Authority of New Haven are proud Equal Opportunity Employers. We strongly encourage applicants from diverse backgrounds—including people of color, women, LGBTQ+ individuals, veterans, and people with disabilities—to apply. We are committed to accessibility and reasonable accommodation throughout the hiring process.
Our Commitment to Diversity, Equity, Inclusion & Belonging Nonprofit HR is committed to fostering and maintaining a work environment where diversity, equity, and inclusion (DEI) are fully integrated into everything we do for the benefit of our employees and the clients that we serve. To fully realize our goal, we prioritize our understanding of the complexities of DEI within our workforce to inform our approach to talent management. We believe that this guides how we do our work, advise our clients to operationalize DEI, and position our content and educational opportunities to strengthen the talent‑management capacity of the social impact sector.
#J-18808-Ljbffr