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Horizon Hospitality

Executive Director

Horizon Hospitality, Walnut Creek, California, United States, 94598

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A premier independent living community located in the heart of Contra Costa County—renowned for its vibrant atmosphere, beautiful grounds, and resident-focused hospitality—is seeking an experienced and talented

Executive Director

to lead its growing operation. The community offers an active, enriching lifestyle supported by exceptional dining, engaging activities, and outstanding service. This role provides a unique opportunity to guide a service-oriented environment where seniors thrive and to make a meaningful impact on overall community performance, team development, and resident satisfaction.

Compensation & Benefits

Competitive salary: $110,000–$120,000 DOE

Year-end performance-based bonus

Paid Time Off (PTO) and holidays

Key Responsibilities

Oversee all daily operations across Dining, Maintenance, Housekeeping, Activities, and Front Desk, while fostering a positive, accountable, and collaborative workplace culture.

Serve as the primary point of contact for residents, ensuring needs are met with professionalism and responsiveness, and maintain full compliance with all regulations governing independent senior living.

Manage annual operating and capital budgets; analyze key performance metrics (expenses, revenue, occupancy/retention, satisfaction); and ensure accurate financial reporting, forecasting, and performance analysis.

Lead all HR functions, including hiring, onboarding, training, coaching, corrective action, and staff scheduling, while holding department managers accountable for operational and service standards.

Maintain exceptional resident experience and satisfaction by addressing concerns promptly, partnering with Dining leadership on quality and service, and cultivating a warm, service-driven environment.

Lead regular department meetings, identify operational inefficiencies, implement process improvements, and uphold strong safety procedures and emergency preparedness plans for residents and staff.

Qualifications Required:

Minimum 5 years of leadership experience in senior living, hospitality, or a related field.

Proven ability to manage budgets, control expenses, and improve operational performance.

Strong leadership and team-building skills with an approachable, hands-on management style.

Excellent communication, interpersonal, and problem-solving abilities.

Proficiency in financial reporting, forecasting, and performance evaluation.

Preferred:

Bachelor’s degree in Hospitality Management, Business Administration, or related field.

Experience in independent senior living or active adult community operations.

Knowledge of building systems, maintenance oversight, and vendor management.

Demonstrated success in enhancing performance metrics and staff engagement.

How to Apply Qualified candidates are invited to submit their resume to James Nolan, Recruiting Manager, at james@horizonhospitality.com. To apply online, please visit the application page.

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