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Kaizen Lab Inc.

Department Manager - Work & Western Apparel [FNR] Fort Collins, CO

Kaizen Lab Inc., Fort Collins, Colorado, us, 80523

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At JAX Mercantile Co., we are passionate about serving our customers. Join our local, family-owned company as a Department Manager in our JAX Farm & Ranch location in North Fort Collins, CO. Make someone's day by sharing your passion and enthusiasm for finding just the right clothes and footwear for our hard-working customers at JAX!

Our Department Manager is responsible for providing outstanding customer service. The role supports overall department operations by providing employee orientation and development, scheduling coverage, managing performance, leading by example when assisting customers and finding ways to improve the service provided by JAX. Duties include coordinating with the buyers team to provide feedback on products, visual merchandising with product displays, managing inventory, stocking, and organizing the department.

Creating schedules two weeks in advance

Ensuring coverage by working with employees or stepping up to fill gaps when necessary

Providing honest and informative answers about our products

Addressing loss prevention concerns

Participating in inventory responsibilities

Assembling new stock

Maintaining a clean and well-stocked area

Complete record-keeping and creating reports

Completes special orders

Coordinates with others to plan for sales and promotions

Ensure proper documentation and pricing of products

Works to engage and inspire teamwork with department employees

Our ideal candidate is experienced in retail management, is willing to pitch-in and help, is well-organized, takes initiative, communicates well, and has an engaging and positive approach to customer service. Knowledge, skills and abilities desired for this position include:

Interest, knowledge, or experience in Work & Western wear sales is preferred

Previous retail experience required

Prior top-notch customer service experience

Prior retail lead or supervisory experience

Comfort and adaptability with learning new technology or computer systems

Ability to be flexible and work retail hours

Engaging and positive

Effective trouble‑shooting skills

Ability to present and maintain a professional demeanor

Schedule Requirements

Must be available at least one weekend day

Flexible availability required

Pay Range $18.00 - $20.00 an hour

Positions 1 Full-Time position available

Company Benefits

Paid Time Off

Paid Holidays

401K Plan

Employee Discount

Monthly Performance Bonus Program

Anniversary and Birthday Gift Cards

Matching Gifts & Donations

Tuition Assistance

CO2 Conservation Credit

Life Insurance

Employee Assistance Program

Peer Recognition Programs

Paid Volunteer Time

Referral Bonus

Critical Illness Insurance

Accident Insurance

Hospital Indemnity Insurance

Pet Insurance

Full-Time employees also have the ability to elect medical, dental, and/or vision insurance.

For over 60 years JAX has been providing customers with outstanding service with our passionate and expert staff. We are at work and still having fun!

Please note that the pre-screening questions in the application process are important for screening purposes and may be the deciding factor in whether or not your application is forwarded for further review.

JAX Mercantile is proud to be an Equal Opportunity Employer.

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