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JPMorgan Chase & Co.

Open Banking Analytics Director

JPMorgan Chase & Co., New York, New York, us, 10261

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Job Description Champion innovation at the intersection of technology and business, guiding cross‑functional teams to deliver analytics products that drive real value.

As an Analytics Director on the Open Banking Analytics Team, you’ll be driving data and analytics strategy, execution, and innovation for Open Banking capabilities to support customers and external parties and ensure secure data sharing for our customers. You will work closely with quad partners (Product, Technology, Operations, and Risk) to identify opportunities, deliver actionable insights, and enable data‑driven decision‑making across the organization.

Job Responsibilities

Develop and execute the analytics roadmap aligned with Open Banking’s business objectives

Champion a data‑driven culture and promote analytics best practices across the team and quad partners

Collaborate with quad partners to understand business needs, define analytics requirements, and deliver impactful solutions

Communicate complex analytics concepts and results to non‑technical stakeholders, influencing strategy and decision‑making

Lead the design, development, and implementation of advanced analytics solutions, including dashboards, predictive models, and reporting tools

Ensure analytics solutions are scalable, robust, and deliver measurable business value

Build, mentor, and manage a high‑performing analytics team, fostering professional growth and collaboration

Oversee data quality, integrity, and governance for all analytics initiatives

Partner with Technology and Data teams to ensure secure, compliant, and efficient data management

Stay abreast of industry trends, emerging technologies, and best practices in payments analytics

Drive continuous improvement in analytics methodologies, tools, and processes

Required Qualifications, Capabilities, and Skills

Bachelor’s degree in a quantitative or other applicable field, and 10 years of experience in an advanced analytics, product management, or related role

Experience managing analytics solutions and delivery within a complex organizational structure

Knowledge to effectively leverage common analytics tools and technologies such as SQL, Python, R, Tableau, or Power BI

Excellent communication skills with the ability to convey complex analytics concepts to stakeholders with varying levels of technical knowledge

Proficient using MS Excel and PowerPoint

Ability to provide insights, manage stakeholder expectations, influence decision‑making at all levels

Strong leadership skills with the ability to guide cross‑functional teams towards achieving common goals

Knowledge customer survey data and survey design; proven ability to drive insights from data to impact product and service strategy

Experience converting customer feedback into actionable opportunities for customer‑facing employees

Preferred Qualifications, Capabilities, and Skills

Experience in the banking or financial services industry highly desired

Experience coaching product managers to grow their skills while maintaining a strong team culture

Experience leading across multiple product areas

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