Gilead Sciences, Inc.
Senior Business Systems Manager- R&D IT
Gilead Sciences, Inc., Foster City, California, United States, 94420
Gilead Sciences, Inc. is a research-based biopharmaceutical company founded in 1987. Together we deliver life‑saving therapies to patients in need. With the commitment and drive you bring to the workplace every day, you will be part of a team that is changing the world and helping millions of people live healthier, more fulfilling lives. Our worldwide staff is a close community where you can see the tangible results of your contributions, where every individual matters, and everyone has a chance to enhance their skills through ongoing development. Our scientific focus has resulted in marketed products that are benefiting millions of people, a pipeline of late‑stage drug candidates, and unmatched patient access programs to ensure medications are available to those who could otherwise not afford them. By joining Gilead, you will further our mission to address unmet medical needs and improve life by advancing the care of patients with life‑threatening diseases.
Senior Business System Manager – R&D IT Position Overview IT Business Analysis is a core job family within Gilead's broader Information Technology (IT) group. IT Business Analysts at Gilead are instrumental in bridging technology solutions with business strategies to enhance operational efficiency and achieve strategic goals. They support Gilead business strategies and operations by leading the evaluation, analysis, and planning of technology, process, and related business needs.
Through collaboration with business leads and IT partners, IT Business Analysts ensure that technology solutions are fully aligned with business objectives, fostering innovation and strategic achievement. They develop and maintain an in-depth understanding of business needs and objectives in both general business and technology realms, playing a critical role in use case analysis, functional design specification, processing mapping, testing, and validation of business technology solutions.
Candidates are expected to have a keen insight into pharmaceutical research & development and technological trends, particularly in cloud computing, Agile methodologies, data analytics, AI/ML, etc. This role demands exceptional analytical and critical thinking skills to conduct use case analysis, functional design specification, and process mapping, ensuring that the technology solutions deployed meet the intricate needs of our business operations.
As a lead business analyst, you will be responsible for orchestrating the allocation and coordination of IT resources, ensuring project timelines and business goals are met efficiently. You will act as the lead business analyst to assigned business groups or for assigned IT domains, participating in evaluation and feasibility analysis for new or updated systems or applications.
Post‑implementation, you will conduct thorough reviews to assess solution effectiveness, monitor ongoing operations for optimization opportunities, and lead continuous improvement efforts to adapt to evolving business needs. You will coordinate and manage internal and external IT resources to support assigned projects, playing a key role in supporting and modelling the culture within your team and the broader IT organization – a culture of high‑performance, data‑driven decision‑making, value‑driven prioritisation, quality governance, and compliance.
Essential Duties and Job Functions General responsibilities for this position will include (but are not limited to) the following:
Oversee and manage the gathering of business and user requirements, conducting thorough needs analysis to ensure alignment with scientific research goals and IT capabilities.
Analyze initial business cases, including resource requirements, categorisation, and prioritisation, to support strategic IT initiatives in pharmaceutical research across therapy areas.
Conduct assessments of current business processes, systems, and applications, recommending improvements based on business needs, industry trends, and best practices.
Document business process flows for current and future states, ensuring clarity and efficiency in processes that bridge IT and research operations.
Manage the documentation of user requirements and use cases, facilitating clear communication between IT teams and research scientists.
Provide timely and appropriate analysis to development teams for the definition of functional requirements, ensuring technology solutions meet research needs.
Collaborate on request for proposal (RFP) submissions and responses, evaluate vendors, and ensure contract readiness, including compliance with regulatory requirements like GxP and SOX.
Participate in design reviews, contributing to the development of digital solutions that enhance drug development efforts.
Oversee and manage the creation of test scenarios, ensuring comprehensive coverage of user requirements and system functionalities.
Support user acceptance testing (UAT) by reviewing test results and collaborating with technical teams on issue resolution, ensuring solutions meet user expectations.
Coordinate project roll‑out and deployment, including defining implementation requirements, managing communications, and conducting end‑user training.
Conduct value affirmation analysis post‑project implementation to assess the impact and effectiveness of IT solutions in supporting drug discovery and development.
Manage enhancements and defect analysis, providing recommendations for resolution to maintain and improve digital solutions.
Oversee vendor deliverables related to projects, ensuring quality and compliance with contractual agreements.
Ensure all assigned work complies with established practices, policies, and processes, adhering to regulatory and other requirements to maintain the integrity and security of research data.
This role requires a strong foundation in biological sciences, an excellent understanding of technology, and the ability to serve as an effective liaison between IT and the pharmaceutical research business, facilitating the development of digital solutions that advance drug development efforts.
Requirements We are all different, yet we all use our unique contributions to serve patients. Please see the following for the qualifications and skills we seek for this role.
12+ years’ relevant experience with High School Diploma or equivalent
10+ years’ relevant experience with AA
8+ years’ relevant experience with BS / BA
6+ years’ relevant experience with MS / MA / MBA
Biological Sciences, Bioinformatics, Computer Science or a related discipline is preferred.
Significant IT experience in a corporate or other relevant business environment, with a strong preference for experience in the biopharmaceutical or healthcare industry.
Experience supporting IT business systems analysis, planning, budgeting and coordination of IT resources to support R&D needs in life sciences.
Demonstrated experience in business process engineering and project management.
Experience with IT integrations, cloud transformations, and understanding of data security and compliance issues in a scientific or healthcare setting.
Direct experience or strong familiarity with drug discovery research and bioinformatics tools and technologies used in various therapy areas is highly desirable.
Proven ability to work collaboratively with cross‑functional teams, including scientists, researchers, and non‑IT personnel, to translate scientific research needs into IT solutions.
Knowledge & Other Requirements
Demonstrated expertise in technology environments relevant to pharmaceutical research, including familiarity with bioinformatics and computational biology platforms (e.g. Visiopharm, Genedata Profiler, DNA Nexus, etc.).
Demonstrated understanding of design, solution development methods, and the Project Execution Process, including comprehensive knowledge of requirement specification, system/application design, development, configuration, and testing.
Proven experience in applying best practices in IT project management, continuous improvement, and change management, with a preference for experience in highly regulated environments such as the biopharmaceutical industry.
Experience with platforms critical to drug discovery Research and Development (e.g., Biovia, Benchling, Genedata, etc.) and a willingness to learn and adapt to new R&D IT systems as they emerge.
Extensive knowledge of Agile methodologies and tools (e.g. Jira, Asana, etc.), with proven abilities to apply these in supporting IT solutions that meet both business needs and scientific research objectives.
Thorough understanding of the Software Development Life Cycle (SDLC) and Service Life Cycle (SLC), with particular attention to their application in life sciences research IT projects.
Experience in programming environments (e.g., Python, R) and cloud computing platforms (e.g., AWS), especially those relevant to data analytics and computational research in life sciences is very desirable.
Good understanding of IT security, quality, and risk management, particularly in the context of handling sensitive scientific data and PHI/PII is required.
Strong troubleshooting skills with existing technologies and a strategic approach to managing integrations between various IT systems to optimise research operations.
Ability to apply basic architectural principles in technology recommendations and decisions, with a focus on scalability and sustainability of IT solutions for research.
Proficiency in applying UX principles to ensure that IT solutions are user‑centric, facilitating seamless interaction for researchers and scientists.
Keen awareness of emerging IT trends and technologies (e.g. GenAI, Precision Medicine, Digital Biomarkers, etc.), with a commitment to continuous learning, especially in areas relevant to biopharmaceutical research.
Demonstrated ability to quickly grasp regulatory requirements, including GDPR, HIPAA, and others pertinent to the biopharma industry, and integrate compliance into IT solutions.
Flexibility and adaptability to change, capable of transitioning smoothly between projects and contributing expertise as needed across various IT and research domains.
Strong analytical skills, high attention to detail, excellent communication, and organisational skills, with the ability to lead and influence cross‑functional teams in a research‑driven environment.
Willingness to travel as required to support project needs and facilitate collaboration across different research sites.
Gilead Core Values
Integrity (Doing What’s Right)
Inclusion (Encouraging Diversity)
Teamwork (Working Together)
Excellence (Being Your Best)
Accountability (Taking Personal Responsibility)
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Senior Business System Manager – R&D IT Position Overview IT Business Analysis is a core job family within Gilead's broader Information Technology (IT) group. IT Business Analysts at Gilead are instrumental in bridging technology solutions with business strategies to enhance operational efficiency and achieve strategic goals. They support Gilead business strategies and operations by leading the evaluation, analysis, and planning of technology, process, and related business needs.
Through collaboration with business leads and IT partners, IT Business Analysts ensure that technology solutions are fully aligned with business objectives, fostering innovation and strategic achievement. They develop and maintain an in-depth understanding of business needs and objectives in both general business and technology realms, playing a critical role in use case analysis, functional design specification, processing mapping, testing, and validation of business technology solutions.
Candidates are expected to have a keen insight into pharmaceutical research & development and technological trends, particularly in cloud computing, Agile methodologies, data analytics, AI/ML, etc. This role demands exceptional analytical and critical thinking skills to conduct use case analysis, functional design specification, and process mapping, ensuring that the technology solutions deployed meet the intricate needs of our business operations.
As a lead business analyst, you will be responsible for orchestrating the allocation and coordination of IT resources, ensuring project timelines and business goals are met efficiently. You will act as the lead business analyst to assigned business groups or for assigned IT domains, participating in evaluation and feasibility analysis for new or updated systems or applications.
Post‑implementation, you will conduct thorough reviews to assess solution effectiveness, monitor ongoing operations for optimization opportunities, and lead continuous improvement efforts to adapt to evolving business needs. You will coordinate and manage internal and external IT resources to support assigned projects, playing a key role in supporting and modelling the culture within your team and the broader IT organization – a culture of high‑performance, data‑driven decision‑making, value‑driven prioritisation, quality governance, and compliance.
Essential Duties and Job Functions General responsibilities for this position will include (but are not limited to) the following:
Oversee and manage the gathering of business and user requirements, conducting thorough needs analysis to ensure alignment with scientific research goals and IT capabilities.
Analyze initial business cases, including resource requirements, categorisation, and prioritisation, to support strategic IT initiatives in pharmaceutical research across therapy areas.
Conduct assessments of current business processes, systems, and applications, recommending improvements based on business needs, industry trends, and best practices.
Document business process flows for current and future states, ensuring clarity and efficiency in processes that bridge IT and research operations.
Manage the documentation of user requirements and use cases, facilitating clear communication between IT teams and research scientists.
Provide timely and appropriate analysis to development teams for the definition of functional requirements, ensuring technology solutions meet research needs.
Collaborate on request for proposal (RFP) submissions and responses, evaluate vendors, and ensure contract readiness, including compliance with regulatory requirements like GxP and SOX.
Participate in design reviews, contributing to the development of digital solutions that enhance drug development efforts.
Oversee and manage the creation of test scenarios, ensuring comprehensive coverage of user requirements and system functionalities.
Support user acceptance testing (UAT) by reviewing test results and collaborating with technical teams on issue resolution, ensuring solutions meet user expectations.
Coordinate project roll‑out and deployment, including defining implementation requirements, managing communications, and conducting end‑user training.
Conduct value affirmation analysis post‑project implementation to assess the impact and effectiveness of IT solutions in supporting drug discovery and development.
Manage enhancements and defect analysis, providing recommendations for resolution to maintain and improve digital solutions.
Oversee vendor deliverables related to projects, ensuring quality and compliance with contractual agreements.
Ensure all assigned work complies with established practices, policies, and processes, adhering to regulatory and other requirements to maintain the integrity and security of research data.
This role requires a strong foundation in biological sciences, an excellent understanding of technology, and the ability to serve as an effective liaison between IT and the pharmaceutical research business, facilitating the development of digital solutions that advance drug development efforts.
Requirements We are all different, yet we all use our unique contributions to serve patients. Please see the following for the qualifications and skills we seek for this role.
12+ years’ relevant experience with High School Diploma or equivalent
10+ years’ relevant experience with AA
8+ years’ relevant experience with BS / BA
6+ years’ relevant experience with MS / MA / MBA
Biological Sciences, Bioinformatics, Computer Science or a related discipline is preferred.
Significant IT experience in a corporate or other relevant business environment, with a strong preference for experience in the biopharmaceutical or healthcare industry.
Experience supporting IT business systems analysis, planning, budgeting and coordination of IT resources to support R&D needs in life sciences.
Demonstrated experience in business process engineering and project management.
Experience with IT integrations, cloud transformations, and understanding of data security and compliance issues in a scientific or healthcare setting.
Direct experience or strong familiarity with drug discovery research and bioinformatics tools and technologies used in various therapy areas is highly desirable.
Proven ability to work collaboratively with cross‑functional teams, including scientists, researchers, and non‑IT personnel, to translate scientific research needs into IT solutions.
Knowledge & Other Requirements
Demonstrated expertise in technology environments relevant to pharmaceutical research, including familiarity with bioinformatics and computational biology platforms (e.g. Visiopharm, Genedata Profiler, DNA Nexus, etc.).
Demonstrated understanding of design, solution development methods, and the Project Execution Process, including comprehensive knowledge of requirement specification, system/application design, development, configuration, and testing.
Proven experience in applying best practices in IT project management, continuous improvement, and change management, with a preference for experience in highly regulated environments such as the biopharmaceutical industry.
Experience with platforms critical to drug discovery Research and Development (e.g., Biovia, Benchling, Genedata, etc.) and a willingness to learn and adapt to new R&D IT systems as they emerge.
Extensive knowledge of Agile methodologies and tools (e.g. Jira, Asana, etc.), with proven abilities to apply these in supporting IT solutions that meet both business needs and scientific research objectives.
Thorough understanding of the Software Development Life Cycle (SDLC) and Service Life Cycle (SLC), with particular attention to their application in life sciences research IT projects.
Experience in programming environments (e.g., Python, R) and cloud computing platforms (e.g., AWS), especially those relevant to data analytics and computational research in life sciences is very desirable.
Good understanding of IT security, quality, and risk management, particularly in the context of handling sensitive scientific data and PHI/PII is required.
Strong troubleshooting skills with existing technologies and a strategic approach to managing integrations between various IT systems to optimise research operations.
Ability to apply basic architectural principles in technology recommendations and decisions, with a focus on scalability and sustainability of IT solutions for research.
Proficiency in applying UX principles to ensure that IT solutions are user‑centric, facilitating seamless interaction for researchers and scientists.
Keen awareness of emerging IT trends and technologies (e.g. GenAI, Precision Medicine, Digital Biomarkers, etc.), with a commitment to continuous learning, especially in areas relevant to biopharmaceutical research.
Demonstrated ability to quickly grasp regulatory requirements, including GDPR, HIPAA, and others pertinent to the biopharma industry, and integrate compliance into IT solutions.
Flexibility and adaptability to change, capable of transitioning smoothly between projects and contributing expertise as needed across various IT and research domains.
Strong analytical skills, high attention to detail, excellent communication, and organisational skills, with the ability to lead and influence cross‑functional teams in a research‑driven environment.
Willingness to travel as required to support project needs and facilitate collaboration across different research sites.
Gilead Core Values
Integrity (Doing What’s Right)
Inclusion (Encouraging Diversity)
Teamwork (Working Together)
Excellence (Being Your Best)
Accountability (Taking Personal Responsibility)
#J-18808-Ljbffr