Memorial Physician Practices
Director, Quality
Job Type: Full Time | Days
Your experience matters At Highpoint Health Sumner we are driven by a profound commitment to prioritize your well‑being so you can provide exceptional care to others. Here, you’re not just valued as an employee, but as a person. As a
Director, Quality (RN)
joining our team, you will embrace a vital mission dedicated to making communities healthier. Join us on this meaningful journey where your skills, compassion, and dedication will make a remarkable difference in the lives of those we serve.
How you’ll contribute You will impact patients by utilizing your specialized plan‑of‑care intervention and serving as a patient‑care innovator. You will shape exceptional patient journeys every day and leverage your skills and our cutting‑edge technology to directly impact patient well‑being.
What we offer
Comprehensive medical, dental, and vision plans, plus flexible‑spending and health‑savings accounts
Competitive paid time off for full‑time employees
Income‑protection programs, such as life, accident, critical‑injury insurance, short‑ and long‑term disability, and identity theft coverage
Tuition reimbursement, loan assistance, and 401(k) matching
Employee assistance program including mental, physical, and financial wellness
Professional development and growth opportunities
Department/Unit Summary Directs the department’s activities and resources to achieve departmental and organizational objectives.
ESSENTIAL FUNCTIONS
Develops and implements departmental goals, plans, and standards consistent with the clinical, administrative, legal, and ethical requirements/objectives of the organization.
Directs and evaluates departmental operations, including patient care delivery, information technologies, service level determination, and complaint management, to achieve performance and quality control objectives.
Plans and monitors staffing activities, including hiring, orienting, evaluating, disciplinary actions, and continuing education initiatives.
Prepares, monitors, and evaluates departmental budgets, and ensures that the department operates in compliance with allocated funding. Coordinates and directs internal/external audits.
Creates and fosters an environment that encourages professional growth.
Integrates evidence‑based practices into operations and clinical protocols.
Regular and reliable attendance.
Perform other duties as assigned.
Position serves both internal coworkers and external customers, clients, patients, contractors, and vendors. Access to and/or works with sensitive and/or confidential information. Exhibit a comprehensive understanding of healthcare regulatory and compliance (e.g., HIPAA). Skilled in the application of policies and procedures. Knowledge of Business Office Standards and Recommended Practices.
KNOWLEDGE, SKILLS & ABILITIES These requirements represent the knowledge, skills and/or abilities required to perform the essential job functions of this position.
SUPERVISORY RESPONSIBILITIES Manage the work of others, including planning, assigning, scheduling and reviewing work, ensuring quality standards. Responsible for hiring, terminating, training and developing, reviewing performance and administering corrective action for staff.
Skills and Abilities
Business Mathematical Skills – Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratios, and percentages and to draw and interpret graphs.
Moderate Computer Skills – Frequent use of electronic mail, word processing, data entry, spreadsheets, graphics, etc. Ability to create, maintain and incorporate simple functions into documents, spreadsheets, databases, and presentations to support business objectives.
Complex Communication – Frequently communicates complex information and interacts with management. Can present, resolve, and address delicate situations. Can motivate and persuade others.
Varied Business Problems – Problems are varied and complex, requiring analysis or interpretation of the situation. Problems are solved using knowledge and skills, general precedent and practices.
Department Specific – Decisions impact the management and operations within a department. May contribute to business and operational decisions that affect the department.
Functional Independent Judgement – Provides and sets goals and priorities for functional area. May make recommendations for department policies, practices, and programs. Makes decisions for and/or resolves problems for others.
Project Planning/Organization – Handle multiple projects simultaneously including task delegation, project oversight, and resource allocation.
PHYSICAL AND MENTAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job responsibilities. While performing the duties of this job, the employee is occasionally required to stand; walk; sit for extended periods of time; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, bend, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 20 pounds. Repetitive motion of upper body required for extended use of computer. Required specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
WORK ENVIRONMENT AND TRAVEL REQUIREMENTS Work environment characteristics described here are representative of those that an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job responsibilities. Works in well‑lit, ventilated and climate‑controlled office environment with routine office equipment; some equipment has moving mechanical parts. In hospital environment, may be exposed to hazards and unusual elements, which may include but are not limited to bloodborne pathogens and/or contagious illnesses, toxic chemicals, and biohazardous materials which may require extensive safety precautions and the use of protective equipment. Noise level in the work environment is typical for an office and/or hospital environment. Minimum overnight travel (up to 10%) by land and/or air.
Qualifications and requirements Applicants should have a current State of Tennessee or Multi‑State Registered Nurse licensure.
BLS certification from the American Heart Association (AHA) or American Red Cross (ARC) – Required to be current upon hire.
Bachelor's Degree in Nursing required.
About our Health System Highpoint Health Sumner is a 167‑bed hospital located in Gallatin, TN and is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier® with acute care, rehabilitation, and behavioral health facilities from coast to coast. From your first day to your next career milestone‑your experience matters.
EEOC Statement Highpoint Health Sumner is an Equal Opportunity Employer. Highpoint Health Sumner is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.
Lifepoint Health is a leader in community‑based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post‑acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.
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Your experience matters At Highpoint Health Sumner we are driven by a profound commitment to prioritize your well‑being so you can provide exceptional care to others. Here, you’re not just valued as an employee, but as a person. As a
Director, Quality (RN)
joining our team, you will embrace a vital mission dedicated to making communities healthier. Join us on this meaningful journey where your skills, compassion, and dedication will make a remarkable difference in the lives of those we serve.
How you’ll contribute You will impact patients by utilizing your specialized plan‑of‑care intervention and serving as a patient‑care innovator. You will shape exceptional patient journeys every day and leverage your skills and our cutting‑edge technology to directly impact patient well‑being.
What we offer
Comprehensive medical, dental, and vision plans, plus flexible‑spending and health‑savings accounts
Competitive paid time off for full‑time employees
Income‑protection programs, such as life, accident, critical‑injury insurance, short‑ and long‑term disability, and identity theft coverage
Tuition reimbursement, loan assistance, and 401(k) matching
Employee assistance program including mental, physical, and financial wellness
Professional development and growth opportunities
Department/Unit Summary Directs the department’s activities and resources to achieve departmental and organizational objectives.
ESSENTIAL FUNCTIONS
Develops and implements departmental goals, plans, and standards consistent with the clinical, administrative, legal, and ethical requirements/objectives of the organization.
Directs and evaluates departmental operations, including patient care delivery, information technologies, service level determination, and complaint management, to achieve performance and quality control objectives.
Plans and monitors staffing activities, including hiring, orienting, evaluating, disciplinary actions, and continuing education initiatives.
Prepares, monitors, and evaluates departmental budgets, and ensures that the department operates in compliance with allocated funding. Coordinates and directs internal/external audits.
Creates and fosters an environment that encourages professional growth.
Integrates evidence‑based practices into operations and clinical protocols.
Regular and reliable attendance.
Perform other duties as assigned.
Position serves both internal coworkers and external customers, clients, patients, contractors, and vendors. Access to and/or works with sensitive and/or confidential information. Exhibit a comprehensive understanding of healthcare regulatory and compliance (e.g., HIPAA). Skilled in the application of policies and procedures. Knowledge of Business Office Standards and Recommended Practices.
KNOWLEDGE, SKILLS & ABILITIES These requirements represent the knowledge, skills and/or abilities required to perform the essential job functions of this position.
SUPERVISORY RESPONSIBILITIES Manage the work of others, including planning, assigning, scheduling and reviewing work, ensuring quality standards. Responsible for hiring, terminating, training and developing, reviewing performance and administering corrective action for staff.
Skills and Abilities
Business Mathematical Skills – Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratios, and percentages and to draw and interpret graphs.
Moderate Computer Skills – Frequent use of electronic mail, word processing, data entry, spreadsheets, graphics, etc. Ability to create, maintain and incorporate simple functions into documents, spreadsheets, databases, and presentations to support business objectives.
Complex Communication – Frequently communicates complex information and interacts with management. Can present, resolve, and address delicate situations. Can motivate and persuade others.
Varied Business Problems – Problems are varied and complex, requiring analysis or interpretation of the situation. Problems are solved using knowledge and skills, general precedent and practices.
Department Specific – Decisions impact the management and operations within a department. May contribute to business and operational decisions that affect the department.
Functional Independent Judgement – Provides and sets goals and priorities for functional area. May make recommendations for department policies, practices, and programs. Makes decisions for and/or resolves problems for others.
Project Planning/Organization – Handle multiple projects simultaneously including task delegation, project oversight, and resource allocation.
PHYSICAL AND MENTAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job responsibilities. While performing the duties of this job, the employee is occasionally required to stand; walk; sit for extended periods of time; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, bend, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 20 pounds. Repetitive motion of upper body required for extended use of computer. Required specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
WORK ENVIRONMENT AND TRAVEL REQUIREMENTS Work environment characteristics described here are representative of those that an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job responsibilities. Works in well‑lit, ventilated and climate‑controlled office environment with routine office equipment; some equipment has moving mechanical parts. In hospital environment, may be exposed to hazards and unusual elements, which may include but are not limited to bloodborne pathogens and/or contagious illnesses, toxic chemicals, and biohazardous materials which may require extensive safety precautions and the use of protective equipment. Noise level in the work environment is typical for an office and/or hospital environment. Minimum overnight travel (up to 10%) by land and/or air.
Qualifications and requirements Applicants should have a current State of Tennessee or Multi‑State Registered Nurse licensure.
BLS certification from the American Heart Association (AHA) or American Red Cross (ARC) – Required to be current upon hire.
Bachelor's Degree in Nursing required.
About our Health System Highpoint Health Sumner is a 167‑bed hospital located in Gallatin, TN and is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier® with acute care, rehabilitation, and behavioral health facilities from coast to coast. From your first day to your next career milestone‑your experience matters.
EEOC Statement Highpoint Health Sumner is an Equal Opportunity Employer. Highpoint Health Sumner is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.
Lifepoint Health is a leader in community‑based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post‑acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.
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