WEX
Senior Technical Program Manager
WEX
About the Opportunity A Technical Program Manager is a key partner to Technology leaders and their Digital leadership counterparts in driving end‑to‑end outcomes. You will be responsible for driving delivery on key initiatives within and across Technology Departments, enabling teams and partners to plan, de‑risk, and execute critical initiatives while reporting on progress, coordinating across technology teams, and ensuring project financial health.
Key Responsibilities
Technical Fluency : Demonstrate strong technical competency in relevant technologies and systems to effectively communicate with engineering teams, understand technical challenges, and make informed recommendations and escalations.
Program Planning/Continuous Planning : Facilitate ongoing planning sessions to adjust priorities and ensure continuous alignment with business goals within and across the portfolio. This requires close cross‑functional partnership with technology team leaders, solution architects, and product partners.
Program Management : Oversee and manage multiple projects within the portfolio, ensuring alignment with business objectives and maintaining program schedules, milestones, and deliverables.
Execution Management : Monitor progress, recommend necessary adjustments, and surface risks of program execution to key stakeholders in a timely manner to enable course correction.
Stakeholder Management : Engage with stakeholders across Technology, Product, and Architecture to ensure program engagement, provide updates, and address concerns, maintaining clear and timely communication between teams.
Risk Management : Identify potential risks, develop and track mitigation strategies in partnership with accountable leaders, and implement corrective actions; escalating issues to senior leadership as needed.
Dependency Management : Identify, document, and manage dependencies across projects, technologies, and teams, ensuring they are tracked and addressed promptly to minimize risks.
Tooling and Data Hygiene : Ensure the use of standard project management tools (Jira, Planview) and maintain high data hygiene standards for accuracy, consistency, and integrity, supporting reporting and partnership.
Delivery and Outcome Tracking : Track program performance against the plan and goals, using data and metrics to drive continuous improvement.
Process Improvement : Identify and address areas of process improvement within the TPM office to ensure seamless end‑to‑end delivery of corporate initiatives.
Experience and Qualifications
Education : BS/BA Degree in technical/information science or a related field, or equivalent experience.
Experience : 10+ years of relevant experience in technical program management overseeing key projects within a product line.
Ideal candidate has experience in a relevant line of business (mobility, benefits, travel, corporate payments, etc.) or an internal technology domain (information security, cloud technologies, data and analytics, etc.).
Technical Skills :
Deep understanding of the software development lifecycle (SDLC) with hands‑on experience in all phases and ability to align with best practices.
Proficiency in one or more programming or scripting languages (preferred).
Business acumen and industry awareness relevant to the product line.
Demonstrated expertise in at least one Agile methodology (e.g., Scrum) and SAFe planning execution.
Proficiency in project management tools such as Jira, Trello, and MS Project.
Leadership and Communication : Proactive leadership, confidence to drive results, ability to motivate cross‑functional teams, and excellent verbal and written communication skills.
Problem‑Solving : Ability to anticipate risks, mitigate them, and solve complex problems in partnership with Digital and Technology leadership; strong analytical mindset and decision‑making capabilities.
Preferred Qualifications
Certifications such as PMP, Agile Certified Practitioner, or other relevant credentials.
Experience in a technology‑driven environment using Agile Lifecycle Management software (e.g., Jira, ADO).
Benefits & Compensation Base pay range: $128,000.00 – $170,000.00. Actual pay rates will vary based on qualifications and experience. As a non‑sales role, you may be eligible for a quarterly or annual bonus in addition to the competitive benefits package, which includes health, dental, and vision insurance; retirement savings plan; paid time off; health savings account; flexible spending accounts; life and disability insurance; and tuition reimbursement. Learn more at the "About Us" section.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Project Management and Information Technology
Industries Software Development
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About the Opportunity A Technical Program Manager is a key partner to Technology leaders and their Digital leadership counterparts in driving end‑to‑end outcomes. You will be responsible for driving delivery on key initiatives within and across Technology Departments, enabling teams and partners to plan, de‑risk, and execute critical initiatives while reporting on progress, coordinating across technology teams, and ensuring project financial health.
Key Responsibilities
Technical Fluency : Demonstrate strong technical competency in relevant technologies and systems to effectively communicate with engineering teams, understand technical challenges, and make informed recommendations and escalations.
Program Planning/Continuous Planning : Facilitate ongoing planning sessions to adjust priorities and ensure continuous alignment with business goals within and across the portfolio. This requires close cross‑functional partnership with technology team leaders, solution architects, and product partners.
Program Management : Oversee and manage multiple projects within the portfolio, ensuring alignment with business objectives and maintaining program schedules, milestones, and deliverables.
Execution Management : Monitor progress, recommend necessary adjustments, and surface risks of program execution to key stakeholders in a timely manner to enable course correction.
Stakeholder Management : Engage with stakeholders across Technology, Product, and Architecture to ensure program engagement, provide updates, and address concerns, maintaining clear and timely communication between teams.
Risk Management : Identify potential risks, develop and track mitigation strategies in partnership with accountable leaders, and implement corrective actions; escalating issues to senior leadership as needed.
Dependency Management : Identify, document, and manage dependencies across projects, technologies, and teams, ensuring they are tracked and addressed promptly to minimize risks.
Tooling and Data Hygiene : Ensure the use of standard project management tools (Jira, Planview) and maintain high data hygiene standards for accuracy, consistency, and integrity, supporting reporting and partnership.
Delivery and Outcome Tracking : Track program performance against the plan and goals, using data and metrics to drive continuous improvement.
Process Improvement : Identify and address areas of process improvement within the TPM office to ensure seamless end‑to‑end delivery of corporate initiatives.
Experience and Qualifications
Education : BS/BA Degree in technical/information science or a related field, or equivalent experience.
Experience : 10+ years of relevant experience in technical program management overseeing key projects within a product line.
Ideal candidate has experience in a relevant line of business (mobility, benefits, travel, corporate payments, etc.) or an internal technology domain (information security, cloud technologies, data and analytics, etc.).
Technical Skills :
Deep understanding of the software development lifecycle (SDLC) with hands‑on experience in all phases and ability to align with best practices.
Proficiency in one or more programming or scripting languages (preferred).
Business acumen and industry awareness relevant to the product line.
Demonstrated expertise in at least one Agile methodology (e.g., Scrum) and SAFe planning execution.
Proficiency in project management tools such as Jira, Trello, and MS Project.
Leadership and Communication : Proactive leadership, confidence to drive results, ability to motivate cross‑functional teams, and excellent verbal and written communication skills.
Problem‑Solving : Ability to anticipate risks, mitigate them, and solve complex problems in partnership with Digital and Technology leadership; strong analytical mindset and decision‑making capabilities.
Preferred Qualifications
Certifications such as PMP, Agile Certified Practitioner, or other relevant credentials.
Experience in a technology‑driven environment using Agile Lifecycle Management software (e.g., Jira, ADO).
Benefits & Compensation Base pay range: $128,000.00 – $170,000.00. Actual pay rates will vary based on qualifications and experience. As a non‑sales role, you may be eligible for a quarterly or annual bonus in addition to the competitive benefits package, which includes health, dental, and vision insurance; retirement savings plan; paid time off; health savings account; flexible spending accounts; life and disability insurance; and tuition reimbursement. Learn more at the "About Us" section.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Project Management and Information Technology
Industries Software Development
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