Signature Aviation
Airside Experience Associate - EGE - Full-Time
Signature Aviation, Gypsum, Colorado, United States, 81637
Airside Experience Associate - EGE - Full-Time
Join Signature Aviation as an Airside Experience Associate, a full‑time role delivering safe, efficient, and guest‑focused service in the private aviation environment.
As an Airside Experience Associate, you play a hands‑on role in delivering safe, efficient, and guest‑focused service within the private aviation environment. Your support helps keep day‑to‑day operations running smoothly, while also contributing to an exceptional ground experience for guests and crews alike. You’ll be responsible for the careful handling of baggage, cargo, and freight, as well as monitoring secure airport access points. This role requires flexibility to work different shifts, including nights, holidays, and weekends, with the ability to operate in indoor and outdoor conditions near active aircraft and ground equipment and in varying weather conditions. If you take pride in operational excellence and love creating exceptional guest experiences, this is your opportunity to make an impact from the ground up.
Responsibilities
Responsible for loading and unloading baggage, freight, and cargo and for properly transferring packages between planes or other modes of transportation.
Operate and drive ground service equipment such as tugs, trucks, conveyors, and other freight handling equipment.
Conduct identification checks for flight crews, passengers, visitors and vendors entering the terminal and/or the airport operations area in accordance with the company’s security procedures.
Monitor facilities to include street side, parking lots, terminal, hangars and airport operations area.
Assist Airside Experience Specialists to ensure our guests receive an exceptional experience, including connecting ground power units, providing potable water services, wing walking, chocking and positioning stairs/jetway to aircraft.
Stop work when an unsafe condition or act is likely to cause harm to people, the environment, company or guest assets, or the company’s reputation if the work continues. Report concerns to the appropriate manager and cooperate in addressing the unsafe act or condition.
Maintain safe, clean and secure ramps and operations.
Create accurate records pertaining to time worked and activities and services performed.
Qualifications
High School Diploma or General Education Degree (GED).
Minimum of 18 years of age.
Ability to pass company background checks (criminal and motor vehicle), drug tests, meet airport background check requirements to receive and maintain an airport security badge, and be insurable by the company’s applicable insurance policies.
Must be legally authorized to work in the jurisdiction of employment.
Must possess a valid state driver’s license.
Must be able to exercise good judgment and follow directions/directives from supervisor/management.
Additional Knowledge And Skills
Hospitality Skills: Excellent guest service skills with an energetic, outgoing, and guest‑obsessed personality. Prioritize guest needs and requests while multi‑tasking in a fast‑paced environment.
Language Skills: Ability to read and comprehend safety rules, operating instructions and procedure manuals, and for safety‑sensitive tasks, in English. Ability to write simple correspondence.
Critical Thinking / Reasoning Ability: Ability to carry out simple one or two‑step instructions. Ability to deal with standardized situations with only occasional or no variables.
Interpersonal Skills: Ability to get along and work well with others. Excellent interpersonal skills for effective collaboration with team members and service to guests.
Multitasking: Ability to handle multiple tasks simultaneously while maintaining attention to detail.
Computer Skills: Ability to use a computer, learn necessary company software and timely complete Signature’s computer‑based training programs.
Pay range: $19.00 to $21.00 per hour.
About Us With more than 225 locations worldwide, Signature Aviation is the largest global network of private aviation terminals, delivering safe, convenient, and elevated experiences to those we serve. As a premier hospitality organization and a certified Great Place to Work™, we are committed to redefining private air travel.
Our Benefits
Medical/prescription drug, dental, and vision insurance
Health Savings Account
Flexible Spending Accounts
Life Insurance
Disability Insurance
401(k)
Critical Illness, Hospital Indemnity and Accident Insurance
Identity Theft and Legal Services
Paid time off
Paid Maternity Leave
Tuition reimbursement
Training and Development
Employee Assistance Program (EAP) & Perks
Qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, or other protected characteristics.
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As an Airside Experience Associate, you play a hands‑on role in delivering safe, efficient, and guest‑focused service within the private aviation environment. Your support helps keep day‑to‑day operations running smoothly, while also contributing to an exceptional ground experience for guests and crews alike. You’ll be responsible for the careful handling of baggage, cargo, and freight, as well as monitoring secure airport access points. This role requires flexibility to work different shifts, including nights, holidays, and weekends, with the ability to operate in indoor and outdoor conditions near active aircraft and ground equipment and in varying weather conditions. If you take pride in operational excellence and love creating exceptional guest experiences, this is your opportunity to make an impact from the ground up.
Responsibilities
Responsible for loading and unloading baggage, freight, and cargo and for properly transferring packages between planes or other modes of transportation.
Operate and drive ground service equipment such as tugs, trucks, conveyors, and other freight handling equipment.
Conduct identification checks for flight crews, passengers, visitors and vendors entering the terminal and/or the airport operations area in accordance with the company’s security procedures.
Monitor facilities to include street side, parking lots, terminal, hangars and airport operations area.
Assist Airside Experience Specialists to ensure our guests receive an exceptional experience, including connecting ground power units, providing potable water services, wing walking, chocking and positioning stairs/jetway to aircraft.
Stop work when an unsafe condition or act is likely to cause harm to people, the environment, company or guest assets, or the company’s reputation if the work continues. Report concerns to the appropriate manager and cooperate in addressing the unsafe act or condition.
Maintain safe, clean and secure ramps and operations.
Create accurate records pertaining to time worked and activities and services performed.
Qualifications
High School Diploma or General Education Degree (GED).
Minimum of 18 years of age.
Ability to pass company background checks (criminal and motor vehicle), drug tests, meet airport background check requirements to receive and maintain an airport security badge, and be insurable by the company’s applicable insurance policies.
Must be legally authorized to work in the jurisdiction of employment.
Must possess a valid state driver’s license.
Must be able to exercise good judgment and follow directions/directives from supervisor/management.
Additional Knowledge And Skills
Hospitality Skills: Excellent guest service skills with an energetic, outgoing, and guest‑obsessed personality. Prioritize guest needs and requests while multi‑tasking in a fast‑paced environment.
Language Skills: Ability to read and comprehend safety rules, operating instructions and procedure manuals, and for safety‑sensitive tasks, in English. Ability to write simple correspondence.
Critical Thinking / Reasoning Ability: Ability to carry out simple one or two‑step instructions. Ability to deal with standardized situations with only occasional or no variables.
Interpersonal Skills: Ability to get along and work well with others. Excellent interpersonal skills for effective collaboration with team members and service to guests.
Multitasking: Ability to handle multiple tasks simultaneously while maintaining attention to detail.
Computer Skills: Ability to use a computer, learn necessary company software and timely complete Signature’s computer‑based training programs.
Pay range: $19.00 to $21.00 per hour.
About Us With more than 225 locations worldwide, Signature Aviation is the largest global network of private aviation terminals, delivering safe, convenient, and elevated experiences to those we serve. As a premier hospitality organization and a certified Great Place to Work™, we are committed to redefining private air travel.
Our Benefits
Medical/prescription drug, dental, and vision insurance
Health Savings Account
Flexible Spending Accounts
Life Insurance
Disability Insurance
401(k)
Critical Illness, Hospital Indemnity and Accident Insurance
Identity Theft and Legal Services
Paid time off
Paid Maternity Leave
Tuition reimbursement
Training and Development
Employee Assistance Program (EAP) & Perks
Qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, or other protected characteristics.
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