Vertex Pharmaceuticals Incorporated
Job Description
General/Position Summary
The Expense Manager will deliver auditing and operational support to the Global Expense & Card Program Team. This role will oversee the Concur Detect by Oversight technology, build expense report auditing strategies, and provide support to employees related to expense reports. The ideal candidate demonstrates a proficient level knowledge of Concur and a critical thinking & detail-oriented mindset. The role demands a proven ability to provide expense guidance & support to end-users and the ability to audit expenses against policy. Strong communication, judgment, collaboration, customer service, and stakeholder management are critical.
Key Duties & Responsibilities
Define expense auditing strategy & escalation plans for high-risk findings through use of Concur Detect by Oversight
Analyze expense patterns & build action plans and internal process improvements to reduce risk, improve spend compliance, enhance controls, & increase visibility into behaviors
Perform expense report auditing utilizing Detect tool to identify trends & outliers and drive compliance with policies
Drive cross-functional collaboration with HR, Legal, Compliance, & Internal Audit Teams on potentially highly sensitive & confidential findings with discretion and efficiency
Complete ongoing refinement of Detect tool configuration & settings
Perform behavior analysis of expense trends & outliers and present finding and recommended solutions to senior management
Responsible for day-to-day Concur Expense user inquiries and delivery of a high-level of customer service to end users
Monitor & maintain shared mailbox to deliver clear, thorough, and supportive resolutions to end user inquiries
Troubleshoot expense report issues and errors with end users and proactively reach out to guide & support employees for
Support Concur technology Lead through coordination and execution of Concur process improvements, audit rule updates, configurations, reporting, and implementation projects
Lead SOPs, training sessions, & communication with employees around expense behaviors and creation of job aids to support user education
Partner closely with other members of the Corporate Services team to deliver a high standard of customer service
Provide additional support to Global Expense & Card Team members as needed to achieve functional goals and propose opportunities for process improvements
Required Education Level *Bachelor's Degree
Required Experience
5 years of experience in settings
Proficient knowledge of Concur Expense tool
Experience with Concur Detect by Oversight tool
Pharmaceutical experience (a strong plus but not mandatory)
Experience managing PowerBi dashboards
Required Knowledge/Skills
Proficient in Concur Expense tool operations
Strong judgement skills with ability to interpret policy rules and deal with highly sensitive information
Strong attention to detail with ability to think critically to audit expenses against policy
Demonstrates excellent verbal and written communication skills
Ability to deliver a high-level of customer service and support to employees
Advanced analytics and reporting capabilities, with ability to build & pull reports
Demonstrates ability to measure and analyze trends and patterns, compile and assess data to draw conclusion, and leverage results to determine actionable solutions
Embodies problem solving mindset with strong critical thinking skills
Ability to navigate and be successful in a fast-paced, time-sensitive, and cross-functional work environment
Excel in collaboration with internal peers
Proficient in Microsoft Office suite (preferably Excel & PowerPoint)
Pay Range $112,000 - $168,000
Flex Designation: Hybrid-Eligible or On-Site Eligible
Flex Eligibility Status: In this Hybrid-Eligible role, you can choose to be designated as: 1.
Hybrid : work remotely up to two days per week;
or select 2.
On-Site : work five days per week on-site with ad hoc flexibility. Note: The Flex status for this position is subject to Vertex's Policy on Flex @ Vertex Program and may be changed at any time.
#LI-hybrid
#LI-Hybrid
Disclosure Statement The range provided is based on what we believe is a reasonable estimate for the base salary pay range for this job at the time of posting. This role is eligible for an annual bonus and annual equity awards. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. Actual base salary pay will be based on a number of factors, including skills, competencies, experience, and other job‑related factors permitted by law.
At Vertex, our Total Rewards offerings also include inclusive market‑leading benefits to meet our employees wherever they are in their career, financial, family and wellbeing journey while providing flexibility and resources to support their growth and aspirations. From medical, dental and vision benefits to generous paid time off (including a week‑long company shutdown in the Summer and the Winter), educational assistance programs including student loan repayment, a generous commuting subsidy, matching charitable donations, 401(k) and so much more.
Company Information Vertex is a global biotechnology company that invests in scientific innovation.
Vertex is committed to equal employment opportunity and non‑discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Vertex is an E‑Verify Employer in the United States. Vertex will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.
Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager, or contact Talent Acquisition at ApplicationAssistance@vrtx.com.
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Key Duties & Responsibilities
Define expense auditing strategy & escalation plans for high-risk findings through use of Concur Detect by Oversight
Analyze expense patterns & build action plans and internal process improvements to reduce risk, improve spend compliance, enhance controls, & increase visibility into behaviors
Perform expense report auditing utilizing Detect tool to identify trends & outliers and drive compliance with policies
Drive cross-functional collaboration with HR, Legal, Compliance, & Internal Audit Teams on potentially highly sensitive & confidential findings with discretion and efficiency
Complete ongoing refinement of Detect tool configuration & settings
Perform behavior analysis of expense trends & outliers and present finding and recommended solutions to senior management
Responsible for day-to-day Concur Expense user inquiries and delivery of a high-level of customer service to end users
Monitor & maintain shared mailbox to deliver clear, thorough, and supportive resolutions to end user inquiries
Troubleshoot expense report issues and errors with end users and proactively reach out to guide & support employees for
Support Concur technology Lead through coordination and execution of Concur process improvements, audit rule updates, configurations, reporting, and implementation projects
Lead SOPs, training sessions, & communication with employees around expense behaviors and creation of job aids to support user education
Partner closely with other members of the Corporate Services team to deliver a high standard of customer service
Provide additional support to Global Expense & Card Team members as needed to achieve functional goals and propose opportunities for process improvements
Required Education Level *Bachelor's Degree
Required Experience
5 years of experience in settings
Proficient knowledge of Concur Expense tool
Experience with Concur Detect by Oversight tool
Pharmaceutical experience (a strong plus but not mandatory)
Experience managing PowerBi dashboards
Required Knowledge/Skills
Proficient in Concur Expense tool operations
Strong judgement skills with ability to interpret policy rules and deal with highly sensitive information
Strong attention to detail with ability to think critically to audit expenses against policy
Demonstrates excellent verbal and written communication skills
Ability to deliver a high-level of customer service and support to employees
Advanced analytics and reporting capabilities, with ability to build & pull reports
Demonstrates ability to measure and analyze trends and patterns, compile and assess data to draw conclusion, and leverage results to determine actionable solutions
Embodies problem solving mindset with strong critical thinking skills
Ability to navigate and be successful in a fast-paced, time-sensitive, and cross-functional work environment
Excel in collaboration with internal peers
Proficient in Microsoft Office suite (preferably Excel & PowerPoint)
Pay Range $112,000 - $168,000
Flex Designation: Hybrid-Eligible or On-Site Eligible
Flex Eligibility Status: In this Hybrid-Eligible role, you can choose to be designated as: 1.
Hybrid : work remotely up to two days per week;
or select 2.
On-Site : work five days per week on-site with ad hoc flexibility. Note: The Flex status for this position is subject to Vertex's Policy on Flex @ Vertex Program and may be changed at any time.
#LI-hybrid
#LI-Hybrid
Disclosure Statement The range provided is based on what we believe is a reasonable estimate for the base salary pay range for this job at the time of posting. This role is eligible for an annual bonus and annual equity awards. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. Actual base salary pay will be based on a number of factors, including skills, competencies, experience, and other job‑related factors permitted by law.
At Vertex, our Total Rewards offerings also include inclusive market‑leading benefits to meet our employees wherever they are in their career, financial, family and wellbeing journey while providing flexibility and resources to support their growth and aspirations. From medical, dental and vision benefits to generous paid time off (including a week‑long company shutdown in the Summer and the Winter), educational assistance programs including student loan repayment, a generous commuting subsidy, matching charitable donations, 401(k) and so much more.
Company Information Vertex is a global biotechnology company that invests in scientific innovation.
Vertex is committed to equal employment opportunity and non‑discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Vertex is an E‑Verify Employer in the United States. Vertex will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.
Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager, or contact Talent Acquisition at ApplicationAssistance@vrtx.com.
#J-18808-Ljbffr