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Kroger

GROCERY/DEPT LEADER

Kroger, Los Angeles, California, United States, 90079

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Job Description Join to apply for the GROCERY/DEPT LEADER role at Kroger.

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Direct and supervise all functions, duties and activities for the department. Support the day‑to‑day functions of the Grocery operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

Adhere to all food safety regulations and guidelines; ensure proper temperatures in cases and coolers are maintained and temperature logs are recorded.

Report all safety risks or issues, and illegal activity, including robbery, theft or fraud; notify management of customer or employee accidents.

Plan, organize and supervise the inventory process.

Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs.

Maintain an awareness of inventory/stocking conditions; note any discrepancies.

Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports.

Monitor and control expenses for the department.

Stay current with present, future, seasonal and special ads.

Implement the period promotional plan for the department.

Prepare and submit seasonal critiques for the sales and merchandising supervisor.

Create and execute sales promotions in partnership with store management.

Understand the store’s layout and be able to locate products.

Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.

Adhere to all local, state and federal laws, and company guidelines.

Train and develop associates on performance of their job and participate in the performance appraisal process.

Develop adequate scheduling to manage customer volume throughout hours of operation.

Collaborate with associates and promote teamwork to help achieve company/store goals.

Communicate company, department, and job specific information to associates.

Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports.

Ability to work cooperatively in a high-paced and sometimes stressful environment.

Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.

Ability to act with honesty and integrity regarding customer and business information.

Ability to follow directions and seek assistance when necessary to resolve customer and business issues.

Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.

Must be able to perform the essential job functions of this position with or without reasonable accommodation.

Qualifications

Minimum:

High School Diploma or GED; any management experience.

Desired:

1 year of grocery retail experience.

About Us Based in California, Ralph’s merged with The Kroger Company in 1998. Today, we’re proudly serving Ralphs customers in over 180 stores throughout the state. As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.

EEO Statement Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Benefits

Wide range of healthcare coverage, including comprehensive medical, dental, vision and prescription plans.

Flexible scheduling in full‑ and part‑time roles with paid time off, including holiday and sick pay based on eligibility and length of service.

Free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.

Associate discounts on food, travel, technology and more.

Up to $21,000 in tuition reimbursement over your career.

Abundance of training programs and diverse career pathways.

Accommodation If you are in need of reasonable accommodation to complete a job application or to otherwise participate in the application or pre‑hiring process, please call 844-849-7136 or contact the location’s management.

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