Wealth Enhancement Group
Senior Client Service Associate
Wealth Enhancement Group, Atlanta, Georgia, United States, 30383
About Wealth Enhancement
Wealth Enhancement is an independent wealth management firm with an endless passion for enriching the lives of our clients. We continually seek to perfect our craft of personalized financial planning with our team-based Roundtable and UniFi processes that go far beyond the standard approach. We proudly provide unique financial plans and investment management services to over 80,000 households from our over 140 offices - and growing - nationwide.
Since 1997, Wealth Enhancement has tirelessly raised the standard of wealth management with specialized knowledge and more attentive service that helps every client craft their future. For more information, please visit www.wealthenhancement.com.
Our
Atlanta, GA (Sandy Springs)
office is seeking a seasoned
Sr Client Service Associate
to serve as the key liaison between clients and the Financial Advisor (FA) as part of our High Net Worth team. You'll provide white-glove service and support while working with all aspects of the client experience, including financial paperwork and financial account review preparation. You'll be entrusted with managing complex client service needs and projects independently and will play a pivotal role in client relationships.
This is a
hybrid
position (typically 3-4 days in-office each week).
In the spirit of pay transparency, we are excited to share the base salary range for this position is
$70,000.00 to $90,000.00 , exclusive of bonuses and benefits. This role is also eligible for a discretionary bonus plan. We encourage you to apply and provide us with your compensation expectations when you do. We're big on open conversations, so, let's have one.
Primary Job Functions
New Client Onboarding Ensures accurate completion of prospect/new client paperwork/set up
Follow up on funds transfer from surrendering company
Maintains CRM-Salesforce database
Research and follow up on any issues with the Broker/Dealer, Wealth Enhancement Group Operations, and vendors
Record incoming assets to the appropriate blotting tool
Client Relationship Management
Dialogues with client to understand their personal history and current financial needs
Prepares account transactions, trades, deposits, withdrawals, RMDs, etc.
Communicates to understand client requests, determines what needs to be done; communicates to the advisor or handles issue resolution, includes death claim processing
May work with client's tax or legal counsel on client concerns
Client Review Prep and Follow Up
Gather client data and may prepare the materials for client meetings and reviews
Conducts tax research (1099s)
Completes any follow-up needs for clients
Industry/Company Knowledge
Demonstrates knowledge and can accurately execute against WEG's Suitability Guidelines, operational processes, and sales model
Understands financial terminology and products
Working proficiency with annuities, mutual funds, separately managed accounts, fixed income, stocks, options, alternative investments, hedge funds, and charitable giving practices
Attends Client Services and company educational events
Team and Corporate Support
Assists Advisor Team Operations to streamline processes
Completes operational projects to support enhancements and changes
Communicates process and sales updates to team
Education/Qualifications
4-year college degree preferred
5+ years of RIA experience specifically in client servicing preferred
Excellent oral and written communication skills
Proficient with Salesforce and Microsoft Office
Orion Advisor experience preferred
Fidelity and Schwab custodial platform experience preferred
Organization skills and strong attention to detail with the ability to prioritize workflow and projects; able to work with deadlines and be flexible under pressure
Flawless recording of buys/sells and other key data within Salesforce
Demonstrated industry and product knowledge
Builds/maintains effective relationships with clients
Team player with the ability to collaborate with others
Self-starter, self-motivated and results driven
WEG hires employees and makes decisions about their salary qualifications based on factors such as: the role to be performed; educational and professional experience, qualifications, skills and credentials; tenure, cost-of-living and demand for the role in the applicable market. To comply with state pay transparency laws, we must disclose the entire salary grade. The entire salary grade for those who are classified as the Associate level is $51,450.00 to $84,000.00. However, the base salary range bolded above is what we expect to pay as a starting range for this position.
IND123
#LI-HYBRID
#LI-AP1
Comprehensive Benefits Offerings
Our benefits aim to balance four key elements that make life and work meaningful: health and wellness, financial well-being, professional development, and work/life harmony. You may participate in the following benefits & development opportunities:
Training and professional development
Medical, dental and vision coverage (Available to employees and their families)
Health Savings Account (HSA) with employer contribution and Flexible Spending Accounts (FSA) for medical, dependent, and transit expenses
Life and AD&D insurance - employer paid and voluntary options
Short-term and long-term disability, workers compensation - employer paid
401k with match and profit sharing
Wellness programs and resources
Voluntary benefits, including pet insurance
18 days of paid time off (PTO), accrued annually (25 PTO days after 4 years of service)
12 paid holidays each year (10 pre-determined and 2 floating days)
Paid parental leave and paid caregiver leave (Caregiver leave available after 6 months of tenure)
Reimbursement for tuition, licensing, and other credentials (Available after meeting service requirements)
Should you need reasonable accommodation when completing the application form or during the selection
process, contact the Human Resources Department at 763-417-1700
Information provided on this application will be kept confidential and only be shared with those involved in the selection process.
Equal Opportunity Employer, including disabled and veterans. This organization participates in E-Verify.
Click the following link to view Federal and E-Verify posters:
Link
OSHA Requirements: This position requires the ability to stand or sit for long periods of time, file documents in high or low cabinets, to use the telephone and to use the computer systems.
Wealth Enhancement is an independent wealth management firm with an endless passion for enriching the lives of our clients. We continually seek to perfect our craft of personalized financial planning with our team-based Roundtable and UniFi processes that go far beyond the standard approach. We proudly provide unique financial plans and investment management services to over 80,000 households from our over 140 offices - and growing - nationwide.
Since 1997, Wealth Enhancement has tirelessly raised the standard of wealth management with specialized knowledge and more attentive service that helps every client craft their future. For more information, please visit www.wealthenhancement.com.
Our
Atlanta, GA (Sandy Springs)
office is seeking a seasoned
Sr Client Service Associate
to serve as the key liaison between clients and the Financial Advisor (FA) as part of our High Net Worth team. You'll provide white-glove service and support while working with all aspects of the client experience, including financial paperwork and financial account review preparation. You'll be entrusted with managing complex client service needs and projects independently and will play a pivotal role in client relationships.
This is a
hybrid
position (typically 3-4 days in-office each week).
In the spirit of pay transparency, we are excited to share the base salary range for this position is
$70,000.00 to $90,000.00 , exclusive of bonuses and benefits. This role is also eligible for a discretionary bonus plan. We encourage you to apply and provide us with your compensation expectations when you do. We're big on open conversations, so, let's have one.
Primary Job Functions
New Client Onboarding Ensures accurate completion of prospect/new client paperwork/set up
Follow up on funds transfer from surrendering company
Maintains CRM-Salesforce database
Research and follow up on any issues with the Broker/Dealer, Wealth Enhancement Group Operations, and vendors
Record incoming assets to the appropriate blotting tool
Client Relationship Management
Dialogues with client to understand their personal history and current financial needs
Prepares account transactions, trades, deposits, withdrawals, RMDs, etc.
Communicates to understand client requests, determines what needs to be done; communicates to the advisor or handles issue resolution, includes death claim processing
May work with client's tax or legal counsel on client concerns
Client Review Prep and Follow Up
Gather client data and may prepare the materials for client meetings and reviews
Conducts tax research (1099s)
Completes any follow-up needs for clients
Industry/Company Knowledge
Demonstrates knowledge and can accurately execute against WEG's Suitability Guidelines, operational processes, and sales model
Understands financial terminology and products
Working proficiency with annuities, mutual funds, separately managed accounts, fixed income, stocks, options, alternative investments, hedge funds, and charitable giving practices
Attends Client Services and company educational events
Team and Corporate Support
Assists Advisor Team Operations to streamline processes
Completes operational projects to support enhancements and changes
Communicates process and sales updates to team
Education/Qualifications
4-year college degree preferred
5+ years of RIA experience specifically in client servicing preferred
Excellent oral and written communication skills
Proficient with Salesforce and Microsoft Office
Orion Advisor experience preferred
Fidelity and Schwab custodial platform experience preferred
Organization skills and strong attention to detail with the ability to prioritize workflow and projects; able to work with deadlines and be flexible under pressure
Flawless recording of buys/sells and other key data within Salesforce
Demonstrated industry and product knowledge
Builds/maintains effective relationships with clients
Team player with the ability to collaborate with others
Self-starter, self-motivated and results driven
WEG hires employees and makes decisions about their salary qualifications based on factors such as: the role to be performed; educational and professional experience, qualifications, skills and credentials; tenure, cost-of-living and demand for the role in the applicable market. To comply with state pay transparency laws, we must disclose the entire salary grade. The entire salary grade for those who are classified as the Associate level is $51,450.00 to $84,000.00. However, the base salary range bolded above is what we expect to pay as a starting range for this position.
IND123
#LI-HYBRID
#LI-AP1
Comprehensive Benefits Offerings
Our benefits aim to balance four key elements that make life and work meaningful: health and wellness, financial well-being, professional development, and work/life harmony. You may participate in the following benefits & development opportunities:
Training and professional development
Medical, dental and vision coverage (Available to employees and their families)
Health Savings Account (HSA) with employer contribution and Flexible Spending Accounts (FSA) for medical, dependent, and transit expenses
Life and AD&D insurance - employer paid and voluntary options
Short-term and long-term disability, workers compensation - employer paid
401k with match and profit sharing
Wellness programs and resources
Voluntary benefits, including pet insurance
18 days of paid time off (PTO), accrued annually (25 PTO days after 4 years of service)
12 paid holidays each year (10 pre-determined and 2 floating days)
Paid parental leave and paid caregiver leave (Caregiver leave available after 6 months of tenure)
Reimbursement for tuition, licensing, and other credentials (Available after meeting service requirements)
Should you need reasonable accommodation when completing the application form or during the selection
process, contact the Human Resources Department at 763-417-1700
Information provided on this application will be kept confidential and only be shared with those involved in the selection process.
Equal Opportunity Employer, including disabled and veterans. This organization participates in E-Verify.
Click the following link to view Federal and E-Verify posters:
Link
OSHA Requirements: This position requires the ability to stand or sit for long periods of time, file documents in high or low cabinets, to use the telephone and to use the computer systems.