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Softswiss

Product Data Analyst – Senior

Softswiss, Poland, New York, United States

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SOFTSWISS is hiring a Product Data Analyst. We are looking for a highly motivated Product Data Analyst to join our team.

Purpose of the role: We are looking for a Product Data Analyst to turn data into actionable insights, guiding product decisions and measuring the impact of features on key business and partner metrics.

Key responsibilities:

Work closely with Product Managers and Business: participate in SRS / feature scoping discussions; help define feature goals and product metrics

Design event-based tracking: define which events and properties should be logged; ensure events can be connected to business and user metrics

Run product analytics: funnels, cohorts, retention, LTV, conversion analysis; feature impact evaluation (before/after, A/B tests, experiments)

Build and maintain BI dashboards (preferably in Tableau): product usage dashboards; business and operational reports

Perform ad-hoc analyses for product, account management and sales teams

Monitor data quality and validate tracking implementation

Document metrics, event schemas and key research findings

Required Experience:

3+ years of experience as a Product Analyst / Data Analyst

Strong SQL is a must: complex joins, window functions, CTEs and basic query optimization

Experience with ClickHouse or strong willingness and ability to ramp up quickly (hands-on ClickHouse experience is a big plus)

Python for analytics:, numpy; Jupyter notebooks, building analysis and visualisations

Experience with BI tools, ideally Tableau

Solid understanding of product analytics: user and business metrics cohorts, retention, funnels, basic principles of A/B testing and experimentation

Ability to translate a business question into an analytical task and back: propose metrics, cuts and methodology, explain results in a clear, non-technical way

English В1+: comfortable reading documentation and written communication; calls with English-speaking colleagues/clients are a plus

Nice to have:

Experience in iGaming / fintech / B2B SaaS / marketing platforms

Participation in event tracking / logging design together with BA/PM/engineering

Understanding of iGaming unit economics (deposits, bonuses, bets, NGR, etc.)

Basic statistics: confidence intervals, p-values, common pitfalls in experiment interpretation

What we offer:

- Private insurance (depending on contract type)

- Free English lessons (online)

- +1 day off per calendar year

- Referral program rewards

- Upskilling, internal workshops, and participation in professional conferences and corporate events

About Us:

SOFTSWISS is an international technology company with software development expertise in iGaming, fintech, and martech.

We employ on-site, hybrid, and remote teams across multiple offices and countries around the world. SOFTSWISS is known as a celebrated and trusted partner for clients working across diverse niches.

SOFTSWISS in numbers:

- Founded in 2009

- 4 offices worldwide

- 9 proprietary products

- 1,200+ brands using our software

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