Ismira Recruitment & Crewing Agency
SCYLLA AG - HOTEL MANAGER
Ismira Recruitment & Crewing Agency, Poland, New York, United States
ISMIRA Agency
actively recruiting for position Hotel Manager
for Scylla AG! Founded in Switzerland in 1973, Scylla has been setting the standard in premium river cruising for more than 50 years. Their motto is “Quality, our passion”. Today, the company operates more than 40 modern river ships, sailing along the Rhine, Danube, Seine, Rhône, Saône, and many other beautiful rivers across Europe.
As Hotel Manager , you make sure that all hotel services on the ship run smoothly and guests are happy. You lead the hotel team, guide department heads, and support your crew to deliver excellent service. Your work keeps cabins, restaurants, and public areas organized and welcoming, and helps guests enjoy their time onboard.
Conditions:
Free food and accommodation on board
Seasonal work with contracts from March to November renewable each season
River ships are located in Europe - closer to home
No Safety certificates or Seaman's book required
Possibility to take paid days off and vacation during the season
Excellent working conditions, pension plan and health insurance
Free internet (10 GB per month)
Shore leave almost every day
There are always more openings for German speakers
Some vessels offer free German language courses on board
Duties and responsibilities:
Ensure full compliance with Scylla standards, SOP´s policies and procedures
Responsibility for the entire hotel operation on board and guarantee fullest guest satisfaction and pleasant working environment for all crew
Ensure that monthly financial outlooks for F&B, hotel material etc. are on target and accurate
Executing all aspects of planning and organizing of upcoming cruises for the Hotel Departments
Consulting with Captain and Head of Department on board activities or any other aspects of onboard operation
Handling complaints, and oversee the service recovery procedure
Ensure all decisions are made in the best interest of high guest /crew satisfaction
Developing improvements actions based on outcome of questionnaires, guest-crew feedback, financial reports
Responsible for the entire hotel operation on board and day-to-day staff management and guest
Coordinating all crew matters by establishing efficient communication between the ship and office
Responsible for the stock ordering for the hotel department such as beverages, food, chemicals, amenities, shop-, wellness-, office supplies and hardware in hotel department
etc.
Requirements:
Several years of management experience in this role with an outstanding and proven management skills and extensive hands-on experience
Excellent leadership, management, organizational and active communication skills
Preferably graduated within hotel industry and/or previous (river) cruise ship experience
Strong understanding of hotel management best practices
Strong hotel department knowledge and experience as well as an outstanding F&B knowledge and skills
Able to train crew members in each area of hotel operation, able to build up the trainings
Guest focused, stress resistant, calm under the pressure, resilient and team player with positive approach
Professional attitude and appearance, reliable and hard-working with great team spirit
Open minded and flexible with high social, interpersonal and cultural competencies
To act as dynamic motivator and onboard ambassador for the Hotel Operations
Department through Leadership & Management by example
Being representative of Scylla´s values.
Age: min. 18 years old
Non-EU nationals will need D type German visa before joining
Why Join Us At Scylla, you’ll support a dynamic, international team while helping create unforgettable dining experiences for our guests. You’ll work in a collaborative, supportive environment where your skills are valued, your growth is encouraged, and your contributions make a real impact. Enjoy traveling across Europe, developing your hospitality career, and forming lasting friendships—all while delivering first-class service onboard our luxury river cruise ships.
NOTE:
Nationalities that we can process:
EU nationals can apply and join during whole season without visas
Ukrainian citizens with residence permits in EU may also apply
Non-EU citizens German speakers may also apply to all positions
Culinary positions are open for EU and NON-EU (English or German speakers)
Last updated: October 30, 2025
You can submit your Resume here pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
#J-18808-Ljbffr
actively recruiting for position Hotel Manager
for Scylla AG! Founded in Switzerland in 1973, Scylla has been setting the standard in premium river cruising for more than 50 years. Their motto is “Quality, our passion”. Today, the company operates more than 40 modern river ships, sailing along the Rhine, Danube, Seine, Rhône, Saône, and many other beautiful rivers across Europe.
As Hotel Manager , you make sure that all hotel services on the ship run smoothly and guests are happy. You lead the hotel team, guide department heads, and support your crew to deliver excellent service. Your work keeps cabins, restaurants, and public areas organized and welcoming, and helps guests enjoy their time onboard.
Conditions:
Free food and accommodation on board
Seasonal work with contracts from March to November renewable each season
River ships are located in Europe - closer to home
No Safety certificates or Seaman's book required
Possibility to take paid days off and vacation during the season
Excellent working conditions, pension plan and health insurance
Free internet (10 GB per month)
Shore leave almost every day
There are always more openings for German speakers
Some vessels offer free German language courses on board
Duties and responsibilities:
Ensure full compliance with Scylla standards, SOP´s policies and procedures
Responsibility for the entire hotel operation on board and guarantee fullest guest satisfaction and pleasant working environment for all crew
Ensure that monthly financial outlooks for F&B, hotel material etc. are on target and accurate
Executing all aspects of planning and organizing of upcoming cruises for the Hotel Departments
Consulting with Captain and Head of Department on board activities or any other aspects of onboard operation
Handling complaints, and oversee the service recovery procedure
Ensure all decisions are made in the best interest of high guest /crew satisfaction
Developing improvements actions based on outcome of questionnaires, guest-crew feedback, financial reports
Responsible for the entire hotel operation on board and day-to-day staff management and guest
Coordinating all crew matters by establishing efficient communication between the ship and office
Responsible for the stock ordering for the hotel department such as beverages, food, chemicals, amenities, shop-, wellness-, office supplies and hardware in hotel department
etc.
Requirements:
Several years of management experience in this role with an outstanding and proven management skills and extensive hands-on experience
Excellent leadership, management, organizational and active communication skills
Preferably graduated within hotel industry and/or previous (river) cruise ship experience
Strong understanding of hotel management best practices
Strong hotel department knowledge and experience as well as an outstanding F&B knowledge and skills
Able to train crew members in each area of hotel operation, able to build up the trainings
Guest focused, stress resistant, calm under the pressure, resilient and team player with positive approach
Professional attitude and appearance, reliable and hard-working with great team spirit
Open minded and flexible with high social, interpersonal and cultural competencies
To act as dynamic motivator and onboard ambassador for the Hotel Operations
Department through Leadership & Management by example
Being representative of Scylla´s values.
Age: min. 18 years old
Non-EU nationals will need D type German visa before joining
Why Join Us At Scylla, you’ll support a dynamic, international team while helping create unforgettable dining experiences for our guests. You’ll work in a collaborative, supportive environment where your skills are valued, your growth is encouraged, and your contributions make a real impact. Enjoy traveling across Europe, developing your hospitality career, and forming lasting friendships—all while delivering first-class service onboard our luxury river cruise ships.
NOTE:
Nationalities that we can process:
EU nationals can apply and join during whole season without visas
Ukrainian citizens with residence permits in EU may also apply
Non-EU citizens German speakers may also apply to all positions
Culinary positions are open for EU and NON-EU (English or German speakers)
Last updated: October 30, 2025
You can submit your Resume here pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
#J-18808-Ljbffr