Lavendo
Partner Success Lead (Recruiting marketplace)
Lavendo, San Francisco, California, United States, 94199
About the Company
Our client is building the infrastructure behind the next generation of recruiting firms. Their recruiting marketplace connects companies with specialized recruiters to fill critical roles, transforming hiring timelines from months into days.
Backed by $25M in funding, the company has achieved explosive 40x revenue growth since 2024, surpassing eight figures in ARR. The platform serves iconic companies including Palantir, Ramp, Rippling, Cursor, Windsurf, Decagon, and Hightouch.
The Mission Empower recruiters to operate at their highest potential by providing them with AI-powered infrastructure that scales their impact without replacing their expertise. On this platform, recruiters earn 3x-5x more than in traditional roles, with top performers earning $1M+ annually.
The Opportunity As Partner Success Lead, you’ll be the one to establish how we support and scale our recruiter ecosystem. This is a player‑coach role: you’ll start as an individual contributor, working directly with recruiters and building the playbooks, processes, and systems that will form the foundation of Partner Success at Paraform. As the function grows, you’ll have the opportunity to hire and lead the team.
What You'll Do
Take Partner Success from scratch to scale, setting the standards, workflows, and metrics that will define the function
Own relationships with high‑value recruiters and agencies, ensuring they’re onboarded, productive, and growing
Build and refine playbooks, processes, and metrics for how Partner Success operates
Management experience - has had direct reports
Identify recurring recruiter pain points and design scalable solutions
Serve as the connective tissue between recruiters and our Ops/Product teams - surfacing insights that improve the platform
Lay the foundation for a team: help define roles, hire, and mentor as we expand Partner Success
What You Bring
4+ years' experience in customer success, account management, operations, or consulting at a fast‑growing startup (from Series A to pre‑IPO) or high‑performance organization
Built a customer success function or created processes: taking on accounts, building processes, or turning around at‑risk clients
: Solid academic background (top university, high GPA) or equivalent professional achievement
Bonus: Experience working with SMB/entrepreneur‑style customers
Key Success Drivers
Service‑minded with a customer‑centric approach that makes recruiters feel heard, supported, and confident in the platform
Process‑driven and able to transform unstructured partner interactions into repeatable workflows and playbooks
Exceptionally responsive and thrives on high‑volume, quick‑turn problem‑solving without letting details slip
Sharp and empathetic with the ability to context‑switch between different recruiter needs while maintaining sound judgment and a supportive tone
High energy personality where conversations leave recruiters feeling more motivated, not drained
Proactive learner who leans into problems instead of waiting for them to surface
Strong sense of ownership and thrives in hands‑on, high‑touch, fast‑evolving startup environments
Moves with intent, values velocity, and embraces change and experimentation
Why Join?
Full‑time, in‑person in San Francisco office at Jackson Square
Competitive base salary: $120,000–$200,000 with equity package. Everyone is an owner and co‑creator
0→1 ownership: take Partner Success from scratch to scale, setting the standards that will define the function
Path to leadership: build and manage a Partner Success team as the company scales
Work with innovators like Scale AI, Ramp, Palantir, and Applied Intuition
Visa sponsorship available for the right candidates
Be part of a 60‑person team at a Series A→B rocket ship backed by Silicon Valley's finest
Interview Process
Recruiter Screen (15-30 minutes)
Product Immersion and Mock Demo (Sign + 30‑minute interview)
Interview with the hiring manager
(In‑Person) Lunch/Dinner with Team + Deep Dive (1 hour)
Superday (1 day)
Job Offer: provided to the selected candidate
We are proud to be an equal opportunity workplace and are committed to equal employment opportunity regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity, or expression, sexual orientation, or any other characteristic protected by applicable federal, state or local law.
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Backed by $25M in funding, the company has achieved explosive 40x revenue growth since 2024, surpassing eight figures in ARR. The platform serves iconic companies including Palantir, Ramp, Rippling, Cursor, Windsurf, Decagon, and Hightouch.
The Mission Empower recruiters to operate at their highest potential by providing them with AI-powered infrastructure that scales their impact without replacing their expertise. On this platform, recruiters earn 3x-5x more than in traditional roles, with top performers earning $1M+ annually.
The Opportunity As Partner Success Lead, you’ll be the one to establish how we support and scale our recruiter ecosystem. This is a player‑coach role: you’ll start as an individual contributor, working directly with recruiters and building the playbooks, processes, and systems that will form the foundation of Partner Success at Paraform. As the function grows, you’ll have the opportunity to hire and lead the team.
What You'll Do
Take Partner Success from scratch to scale, setting the standards, workflows, and metrics that will define the function
Own relationships with high‑value recruiters and agencies, ensuring they’re onboarded, productive, and growing
Build and refine playbooks, processes, and metrics for how Partner Success operates
Management experience - has had direct reports
Identify recurring recruiter pain points and design scalable solutions
Serve as the connective tissue between recruiters and our Ops/Product teams - surfacing insights that improve the platform
Lay the foundation for a team: help define roles, hire, and mentor as we expand Partner Success
What You Bring
4+ years' experience in customer success, account management, operations, or consulting at a fast‑growing startup (from Series A to pre‑IPO) or high‑performance organization
Built a customer success function or created processes: taking on accounts, building processes, or turning around at‑risk clients
: Solid academic background (top university, high GPA) or equivalent professional achievement
Bonus: Experience working with SMB/entrepreneur‑style customers
Key Success Drivers
Service‑minded with a customer‑centric approach that makes recruiters feel heard, supported, and confident in the platform
Process‑driven and able to transform unstructured partner interactions into repeatable workflows and playbooks
Exceptionally responsive and thrives on high‑volume, quick‑turn problem‑solving without letting details slip
Sharp and empathetic with the ability to context‑switch between different recruiter needs while maintaining sound judgment and a supportive tone
High energy personality where conversations leave recruiters feeling more motivated, not drained
Proactive learner who leans into problems instead of waiting for them to surface
Strong sense of ownership and thrives in hands‑on, high‑touch, fast‑evolving startup environments
Moves with intent, values velocity, and embraces change and experimentation
Why Join?
Full‑time, in‑person in San Francisco office at Jackson Square
Competitive base salary: $120,000–$200,000 with equity package. Everyone is an owner and co‑creator
0→1 ownership: take Partner Success from scratch to scale, setting the standards that will define the function
Path to leadership: build and manage a Partner Success team as the company scales
Work with innovators like Scale AI, Ramp, Palantir, and Applied Intuition
Visa sponsorship available for the right candidates
Be part of a 60‑person team at a Series A→B rocket ship backed by Silicon Valley's finest
Interview Process
Recruiter Screen (15-30 minutes)
Product Immersion and Mock Demo (Sign + 30‑minute interview)
Interview with the hiring manager
(In‑Person) Lunch/Dinner with Team + Deep Dive (1 hour)
Superday (1 day)
Job Offer: provided to the selected candidate
We are proud to be an equal opportunity workplace and are committed to equal employment opportunity regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity, or expression, sexual orientation, or any other characteristic protected by applicable federal, state or local law.
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