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IFS North America, Inc.

AI/Machine Learning Engineer - Python | TheLoops

IFS North America, Inc., San Francisco, California, United States, 94199

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Full-time Company Description IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award‑winning enterprise software solutions, enabling our customers to be their best when it really matters at the Moment of Service. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting‑edge.

About TheLoops TheLoops, an IFS company, is the first enterprise‑grade AI Agent platform built for mission‑critical applications and industries. Our AI Agents act as digital coworkers that are governed, secure, always learning, and working 24/7 to drive measurable business outcomes.

As the company grows, it is looking for mission‑driven individuals to help deliver the future of AI‑powered operations.

Company Culture

Lead with Curiosity:

Ask questions, learn, and communicate with respect for each other.

Learn by Making:

Iterate fast to deliver tangible solutions with humility.

Listen to the Loop:

Use data and feedback to map our path to success and measure it with autonomy and empathy.

By joining our team, you will have the opportunity to be part of a

global, diverse environment ; you will be joining a

winning team

with a

commitment to sustainability ; and a company where we get things done so that you can

make a positive impact on the world .

We are looking for innovative and original thinkers to work in an environment where you can

#MakeYourMoment

so that we can help others make theirs. With the power of our AI‑driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, we will help you make your moment. Join Team Purple. Join IFS.

Job Description As a Software Engineer, AI/ML, you will design, build, and optimize the backend systems that power intelligent agent workflows. You will work across data pipelines, APIs, and AI/ML frameworks to create reliable, scalable, and production‑ready solutions. This role emphasizes strong software engineering fundamentals, with the added dimension of applying AI/ML concepts to real‑world enterprise applications.

What You'll Do Backend & Systems Engineering

Build and maintain Python‑based services, integrations, and data pipelines that support AI agent functionality.

Develop reusable libraries, APIs, and frameworks to accelerate AI‑driven product capabilities.

Ensure code quality, maintainability, and scalability through testing, CI/CD, and performance monitoring.

Applied AI/ML Engineering

Implement and optimize workflows leveraging LLMs, embeddings, RAG systems, and vector databases.

Integrate AI/ML libraries and external APIs (e.g., OpenAI, Hugging Face, LangChain, Pinecone, Weaviate).

Experiment with prompt engineering and fine‑tuning to improve reliability and performance of deployed agents.

Collaboration & Delivery

Partner with product and core engineering teams to translate requirements into technical solutions.

Contribute to architecture decisions and internal technical documentation.

Support the deployment of agents into enterprise environments with a focus on stability, accuracy, and scale.

Qualifications

25 years of professional experience as a

Python Engineer / Backend Engineer

(experience with AI/ML is a strong plus).

Strong proficiency in

Python

and familiarity with

JavaScript/TypeScript

for integrations.

Hands‑on knowledge of

AI/ML frameworks and tools

(OpenAI, Hugging Face, LangChain, vector DBs, RAG).

Understanding of system integration patterns and comfort working with

RESTful APIs, JSON, and data pipelines .

Experience with

enterprise systems

(CRM, ERP, Helpdesk, Developer platforms, HR/Finance systems) is a plus.

Strong debugging, testing, and optimization skills.

Ability to write clean, maintainable, and well‑documented code.

What Success Looks Like in 36 Months

Technical Depth:

You will be proficient in the internal platform, building integrations and Python services with confidence.

AI/ML Impact:

You will have delivered backend components that integrate AI/ML capabilities into enterprise workflows.

Engineering Excellence:

You will contribute to reusable libraries, deployment pipelines, and system reliability practices.

Team Contribution:

You will collaborate effectively with other engineers and product teams, influencing technical direction.

Why Join Us

Build production‑grade AI/ML systems with Python at the core.

Work on backend challenges that bring LLMs and AI agents into real‑world enterprise environments.

High ownership and visibility on technical projects.

Competitive compensation, flexible work setup, and the backing of a global enterprise (IFS).

Additional Information

Salary Range: $120,000 to $150,000+ bonus potential

Flexible paid time off, including sick and holiday

Medical, dental, & vision insurance

Flexible spending accounts

Life insurance and disability benefits

Tuition assistance

Community involvement and volunteering events

M/F/Disabled/Vet VEVRAA Federal Contractor. We are a Drug‑Free Workplace. Interested candidates should apply at: www.ifs.com/about/careers-at-ifs

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. VEVRAA Federal Contractor, Equal Opportunity Employer

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