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RWJBarnabas Health

Patient Services Rep

RWJBarnabas Health, Union, New Jersey, us, 07083

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vision insurance, paid time off, long term disability, tuition reimbursement

United States, New Jersey, Union

Job Summary Patient Services Rep Req #: 0000219928 Category: Revenue Cycle and Patient Access Status: Part-Time Shift: Day Facility: Barnabas Health Medical Group Department: Nursing Float Pool Pay Range: $20.60 - $25.84 per hour Location: Northwest Region, Union, NJ 07083

Pay Transparency: The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey. Compensation offered to the candidate selected will depend on factors including educational background, skills and professional experience.

Travel Requirement The Floating Patient Services Representative will have the opportunity to float between various practices across multiple counties, including Union, Middlesex, Essex, and Bergen County. The ideal candidate must have reliable transportation to travel between practices in the designated counties and be flexible and adaptable.

Job Overview The Patient Service Representative (PSR) works with the practice physicians, manager, and support staff to ensure patient satisfaction and efficient operations. PSR prepares for patient visits, triages practice calls, schedules patient appointments, and performs routine clerical tasks. The PSR acts as a practice ambassador, contributing to overall patient experience, safety, and privacy.

Qualifications Required:

High School Diploma or General Education Degree (GED)

Relevant experience and/or training, or equivalent combination of education and experience

Demonstrates a clear understanding of the importance of patient satisfaction and safety

Strong oral and written communication skills

Attention to accuracy and detail

Able to multitask and work under pressure

Ability to work independently and in a team environment

Preferred:

Associates Degree or Bachelor's Degree

Bilingual in English/Spanish

Previous medical receptionist experience or background in general office

Knowledge of medical terminology and electronic medical record (EMR) systems

Scheduling Requirements

Shift Working: Monday-Friday

Extended Hours & Weekends May Be Required

Day Shift

Hours May Vary Per Practice

Part-Time, 24 Hours Per Week

Essential Functions

Performs patient check-in and check-out functions

Answers routine questions in person and over the telephone

Performs basic clerical functions such as copying, scanning, faxing, sorting and distributing mail

Creates and maintains health record information, files and organizes as needed

Coordinates with insurance providers and handles pre-authorizations and certifications as necessary

Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits and Perks At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees' physical, emotional, social, and financial health.

Paid Time Off (PTO)

Medical and Prescription Drug Insurance

Dental and Vision Insurance

Retirement Plans

Short & Long Term Disability

Life & Accidental Death Insurance

Tuition Reimbursement

Health Care/Dependent Care Flexible Spending Accounts

Wellness Programs

Voluntary Benefits (e.g., Pet Insurance)

Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!

RWJBarnabas Health is an Equal Opportunity Employer

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